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Align Technology

Human-Centered Learning Experience Specialist

Align Technology, Morrisville, North Carolina, United States, 27560

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Human-Centered Learning Experience Specialist Location:

US-North Carolina-Raleigh

As a Human-Centered Learning Experience Specialist at Align, you will shape global learning solutions grounded in learning science, data-driven methodologies, and evidence-based practices. You will use human-centered design and creative problem-solving to enhance science-backed instructional strategies and ensure learning experiences are intuitive, effective, and measurable.

Role Expectations AI Literacy, Adoption, and Emerging Technology

Lead the creation and delivery of AI literacy experiences that build confidence and capability among employees and leaders.

Actively partner with Learning and Development teams to embed AI tools, including Copilot and automation technologies, into learning workflows and business processes.

Champion responsible AI adoption by facilitating demos, storytelling, training, and feedback loops with internal teams.

Stay informed on emerging technologies and evaluate their potential to enhance learning design, digital engagement, and content delivery.

Learning Science, Research, and Evidence-Based Design

Demonstrate strong fluency in learning science by consistently applying evidence-based instructional principles to design, evaluate, and improve global learning experiences.

Proactively conduct and synthesize user and learner research, using methods such as surveys, interviews, ethnographic observation, personas, and usability testing to guide design decisions.

Translate research findings into clear, measurable, and actionable design recommendations that meaningfully improve learning outcomes and engagement.

Regularly use analytics, reporting, and assessment data to evaluate impact and drive ongoing optimization of learning programs.

Ensure all digital learning, assessments, and content meet global standards for usability, accessibility, and quality.

Human-Centered Design and Experience Strategy

Apply human-centered design approaches to create intuitive, inclusive, and user-friendly learning processes and digital experiences.

Develop and maintain personas, journey maps, and workflow designs that reinforce learning-science-driven solutions.

Contribute to the experience design of enterprise programs, including onboarding, leadership development, and AI upskilling initiatives.

Maintain high-quality digital learning environments by leading comprehensive quality assurance for platforms and content.

Creative Communication and Engagement

Support strategic communication efforts for global learning initiatives by using storytelling, multimedia, and digital channels to strengthen adoption and engagement.

Contribute to the creation of interactive and visually engaging assets, including videos, graphics, and gamified elements, that reinforce learning-science outcomes.

Maintain and enhance custom LMS pages using HTML and CSS as needed to support communication and navigation.

Collaboration, Change Enablement, and Continuous Improvement

Act as a connector across Global Learning Experience, HR, and business units by building strong partnerships and aligning learning solutions with organizational goals.

Participate in innovative initiatives and contribute to the development of an industry-standard content library.

Identify and address opportunities for process improvement that increase efficiency, scalability, and learner-centered design.

Collaborate effectively with vendors and internal partners to deliver high-quality, evidence-based learning experiences.

What We're Looking For

4+ years of experience in learning design, instructional design, human-centered design, human-computer interaction, learning technology, or related fields.

Deep understanding of learning science, evidence-based instructional strategies, and data interpretation for learning.

Proven experience with human-centered design methods, UX research, and usability principles.

Strong grasp of AI tools and their application in HR, learning, and workflow optimization.

Ability to analyze quantitative and qualitative data, synthesize findings, and articulate clear and actionable recommendations.

Excellent communication, collaboration, customer service, and stakeholder management abilities.

Experience with creative media, digital communication, or interactive design is a strong plus and remains secondary to learning-science expertise.

Complementary Skills

Proficiency in configuring, managing, and optimizing Docebo LMS, including setup of pages and workflows, content integration, and the use of reporting and automation features to enhance the learner experience.

Vendor management experience, especially with content developers or LMS implementation partners.

Experience supporting global learning initiatives with multilingual or multicultural considerations.

Understanding of AI ethics, responsible AI use, and change enablement around AI adoption.

Experience using AI tools such as Copilot, Copilot Studio, ChatGPT, and AI-powered video editing platforms to enhance content creation, workflow efficiency, and learning experiences.

Basic front-end skills such as HTML, CSS, and JavaScript to create or modify learning assets and LMS pages.

Working knowledge of SCORM, xAPI, HTML5 packages, and accessibility standards such as WCAG 2.1.

Familiarity with rapid authoring tools such as Articulate 360, Storyline, Rise, or Adobe Captivate.

Pay Transparency Base salary range: $80,000.00–$100,000.00. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members.

Benefits Align offers employees medical, dental, vision, and a range of family and professional benefits. A detailed benefits list is available upon request.

Equal Opportunity Statement Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.

Applicant Privacy Policy Review Align’s Applicant Privacy Policy for additional information.

Seniority Level Entry level

Employment Type Full-time

Job Function Human Resources

Industries Medical Equipment Manufacturing

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