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Lake Forest Golf Club - Ann Arbor

Front of the House Manager

Lake Forest Golf Club - Ann Arbor, Ann Arbor, Michigan, us, 48113

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Ellsworth Food & Spirits, located at Lake Forest Golf Club, is a welcoming, community‑centered restaurant and gathering place where friends and families come together to enjoy great food, warm hospitality, and beautiful surroundings. From our inviting dining room to our expansive outdoor deck with fire tables and unforgettable sunset views, Ellsworth offers an experience that feels relaxed, elevated, and genuinely fun.

Our menu is chef‑driven yet approachable, featuring comforting favorites with thoughtful, seasonal twists. What truly sets us apart, however, is our commitment to service — we strive to make every guest feel known, cared for, and eager to return.

We are currently seeking a

Front of House Manager

who is passionate about hospitality, team leadership, and delivering consistently excellent guest experiences.

Position Summary The Front of House Manager oversees all front‑of‑house operations to ensure smooth daily service, strong team performance, and memorable guest experiences. This role is responsible for staff leadership, scheduling, service standards, and floor execution while working closely with the General Manager and culinary team to support efficient, profitable operations.

The ideal candidate is hands‑on, organized, service‑driven, and thrives in a fast‑paced environment where quality, consistency, and teamwork matter.

Key Responsibilities Leadership & Team Management

Recruit, hire, train, schedule, coach, and provide feedback to front‑of‑house staff

Foster a positive, professional, and team‑oriented work culture

Lead by example on the floor, setting the tone for service and hospitality

Guest Experience

Ensure exceptional customer service by actively engaging with guests and addressing concerns promptly and professionally

Personally greet, seat, and assist guests as needed

Resolve guest issues in a calm, solution‑oriented manner

Operations & Service Execution

Oversee daily front‑of‑house operations, including floor plans, staffing levels, and service flow

Adjust staffing and floor coverage in response to volume and unexpected changes

Manage reservations, service pacing, and coordination with events and catering as applicable

Complete opening and closing duties to ensure cleanliness, organization, and security

Maintain accurate records related to sales, cash handling, and operational reporting

Provide regular reports and updates to the General Manager

Assist with purchasing and inventory oversight to minimize waste and control costs

Standards, Safety & Maintenance

Conduct daily inspections to ensure cleanliness, safety, and adherence to service standards

Address basic maintenance issues and coordinate repairs as needed

Ensure compliance with company policies, food safety, and sanitation requirements

Marketing & Community Engagement

Respond to guest feedback and community interests to support marketing and promotional efforts

Support special events, private dining, and on‑site functions as needed

Qualifications

Bachelor’s degree in Hospitality, Business, or a related field preferred

Strong leadership, communication, and team‑development skills

Proven ability to manage multiple priorities in a high‑volume service environment

Excellent time management, organization, and attention to detail

Flexible availability, including evenings, weekends, and holidays

Physical Demands and Work Environment This role requires standing and moving throughout the shift. The position involves frequent bending, reaching, lifting (up to 75 lbs occasionally), and working in a restaurant environment with exposure to heat, steam, cold, noise, and food preparation areas.

Why You Would Love Working at Ellsworth Food & Spirits at Lake Forest Golf Club

People‑first, hospitality‑driven culture

A supportive leadership team that values quality and teamwork

The opportunity to make a real impact on guest experience and staff development

A well‑loved Ann Arbor destination with a loyal and growing following

Why Join Lake Forest Golf Club

A respected, community‑focused organization with a strong reputation for service

Unique indoor–outdoor event spaces that set us apart from traditional venues

Collaboration with Ellsworth Food & Spirits, offering chef‑driven, elevated cuisine

Supportive leadership and a team‑oriented work environment

Opportunities to make a meaningful impact on guest experiences and event growth

Competitive pay commensurate with experience

401(k) plan

Paid time off and flexible scheduling aligned with event demands

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Recreational Facilities

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