Enterprise Service Desk Lead – Quantico IT Operations

A Veteran Owned Technology Solutions Provider is seeking a Service Desk Lead in Quantico, VA. This role entails supervising the help desk team to ensure high-quality IT support. Candidates should have a Bachelor’s Degree and at least 7 years of IT experience, with strong communication and leadership skills. Experience with the BMC Remedy ITSM ticketing system and necessary IT security certifications are required. The position demands troubleshooting expertise in a multi-server environment and the ability to manage customer requirements effectively. #J-18808-Ljbffr