Cleverley + Associates
If you are interested in applying for this position please send your resume, references, and relevant work examples to careers@cleverleyassociates.com.
At Cleverley + Associates, we are all about relationships.They areat the core of who we are and what we do. We love building relationships with our clients and uncovering data relationships to produce results thatcreatevalue. We providehealthcare providerswith industry-leading analytics and strategic consulting services designed to navigatetoday'schallenging pricing and payment environment. Our team has built a reputation as the industry leader in this space,and we are looking to grow.
Position Account Services Project Manager – Full Time
Travel Requirements Hybrid, in Worthington, Ohio, office 4 days per week
Organizes and tracks client engagements while maintaining effective communication, both internally and externally. Adapts to change and is quick to implement solutions. Documents and improves current business procedures to enhance our client relations and optimize internal workflows. Oversees projects to completion while working to exceed client expectations and keep our team on track for success.
Responsibilities
Manage and improve our CRM (customer relationship management) software
Communicate project status/updates with clients in a timely and accurate manner
Track and record status of engagements with clients as well as internal initiatives
Leverage business knowledge to determine project requirements, resolve issues and identify new solutions
Document and improve processes and procedures
Develop and monitor internal production resource allocation
Client account maintenance
CMS Price Transparency support
Additional responsibilities could be added
Required Qualifications
Previous experience with a customer relationship or project management software
Excellent communication skills (written and verbal) and organizational skills
Exhibits a strong customer service focus with demonstrated ability to resolve business issues creatively
Exercises critical thinking skills
Possesses strong problem solving, analytical, and leadership skills
Interested in procedures and documentation
Proficiency in the use of standard Microsoft Office software applications such as Word and Excel are required
Ability to prioritize and work efficiently on multiple projects in a high-stress environment
Ability to meet tight deadlines while producing high quality results
Ability to review and discuss a concern wholistically, in a team environment
Ability to be flexible and adaptable to client and other team members’ needs
Ability to learn in a fast-paced environment
Ability to succeed in an environment that requires constant development of technical skills and expansion of business expertise
Ability to receive and apply feedback in a professional manner and to convey both positive and constructive feedback to others in a professional and effective manner
Ability to effectively present product information and respond to questions from customers
Interest in hospital finance and business relationships
Background in Sales, Communications, or Health Information Management (not required)
About Started in 2000, we are aprivately-ownedconsulting and analytics company headquartered in Columbus, Ohio, that partners with hundreds of hospitals each year to addresstoday'smost challenging questions in pricing, payment, and financial performance for the US hospital industry.
We help hospitals provide value to their communities. We acquire, standardize, and aggregate a variety of hospital financial and operational data. Leveraging these data sources, we provide custom consultingand advisory services primarily focusedonrevenue cycle, budgeting, decision support, and finance operations. Specifically, we aim to help make hospital prices more reasonable, hospital reimbursement easier to understand and manage, and data more actionable.
We provide a flexible, family-friendly work environment, comprehensive health benefits (including Medical, Dental, Vision, Life/Disability Insurance, and HRA), 401k, profit sharing, and paid time off.
Cleverley + Associates makes employment decisions based upon abilities, talent, effort, team attitude, and results. We grant equal employment opportunity to all qualified individuals without regard to race, color, religion, sex, national origin, age, ancestry, citizenship, disability, sexual orientation, or other protected class status.
Candidates for this position must be employable in the United States without sponsorship.
Sensitive Data Access The Project Manager may access client Confidential Information but will very rarely need to access Protected Health Information (PHI). The Client Services Consultant may encounter client Protected Health Information, but they will only access the information when it is necessary to perform their duties.
Seniority level Entry level
Employment type Full-time
Job function Project Management and Information Technology
Industries Hospitals and Health Care
Referrals increase your chances of interviewing at Cleverley + Associates by 2x
#J-18808-Ljbffr
At Cleverley + Associates, we are all about relationships.They areat the core of who we are and what we do. We love building relationships with our clients and uncovering data relationships to produce results thatcreatevalue. We providehealthcare providerswith industry-leading analytics and strategic consulting services designed to navigatetoday'schallenging pricing and payment environment. Our team has built a reputation as the industry leader in this space,and we are looking to grow.
Position Account Services Project Manager – Full Time
Travel Requirements Hybrid, in Worthington, Ohio, office 4 days per week
Organizes and tracks client engagements while maintaining effective communication, both internally and externally. Adapts to change and is quick to implement solutions. Documents and improves current business procedures to enhance our client relations and optimize internal workflows. Oversees projects to completion while working to exceed client expectations and keep our team on track for success.
Responsibilities
Manage and improve our CRM (customer relationship management) software
Communicate project status/updates with clients in a timely and accurate manner
Track and record status of engagements with clients as well as internal initiatives
Leverage business knowledge to determine project requirements, resolve issues and identify new solutions
Document and improve processes and procedures
Develop and monitor internal production resource allocation
Client account maintenance
CMS Price Transparency support
Additional responsibilities could be added
Required Qualifications
Previous experience with a customer relationship or project management software
Excellent communication skills (written and verbal) and organizational skills
Exhibits a strong customer service focus with demonstrated ability to resolve business issues creatively
Exercises critical thinking skills
Possesses strong problem solving, analytical, and leadership skills
Interested in procedures and documentation
Proficiency in the use of standard Microsoft Office software applications such as Word and Excel are required
Ability to prioritize and work efficiently on multiple projects in a high-stress environment
Ability to meet tight deadlines while producing high quality results
Ability to review and discuss a concern wholistically, in a team environment
Ability to be flexible and adaptable to client and other team members’ needs
Ability to learn in a fast-paced environment
Ability to succeed in an environment that requires constant development of technical skills and expansion of business expertise
Ability to receive and apply feedback in a professional manner and to convey both positive and constructive feedback to others in a professional and effective manner
Ability to effectively present product information and respond to questions from customers
Interest in hospital finance and business relationships
Background in Sales, Communications, or Health Information Management (not required)
About Started in 2000, we are aprivately-ownedconsulting and analytics company headquartered in Columbus, Ohio, that partners with hundreds of hospitals each year to addresstoday'smost challenging questions in pricing, payment, and financial performance for the US hospital industry.
We help hospitals provide value to their communities. We acquire, standardize, and aggregate a variety of hospital financial and operational data. Leveraging these data sources, we provide custom consultingand advisory services primarily focusedonrevenue cycle, budgeting, decision support, and finance operations. Specifically, we aim to help make hospital prices more reasonable, hospital reimbursement easier to understand and manage, and data more actionable.
We provide a flexible, family-friendly work environment, comprehensive health benefits (including Medical, Dental, Vision, Life/Disability Insurance, and HRA), 401k, profit sharing, and paid time off.
Cleverley + Associates makes employment decisions based upon abilities, talent, effort, team attitude, and results. We grant equal employment opportunity to all qualified individuals without regard to race, color, religion, sex, national origin, age, ancestry, citizenship, disability, sexual orientation, or other protected class status.
Candidates for this position must be employable in the United States without sponsorship.
Sensitive Data Access The Project Manager may access client Confidential Information but will very rarely need to access Protected Health Information (PHI). The Client Services Consultant may encounter client Protected Health Information, but they will only access the information when it is necessary to perform their duties.
Seniority level Entry level
Employment type Full-time
Job function Project Management and Information Technology
Industries Hospitals and Health Care
Referrals increase your chances of interviewing at Cleverley + Associates by 2x
#J-18808-Ljbffr