Goodwill of Central Illinois
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Retail Associate (Full-Time)
role at
Goodwill of Central Illinois
This is a Full-Time position that pays $16.00 an hour.
Job Summary The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The role may include titles such as Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e‑Books Producer, and Rack or Cart Runner.
Example Duties and Activities Cashier
Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols.
Provides general information about Goodwill programs to educate customers and answer questions. Directs all higher-level questions to the appropriate associate or manager.
Maintains cleanliness of the sales floor (purge, size, run racks, and merchandise).
Textiles or Wares Producer
Sorts product to identify quality and value (checks for holes, missing buttons, defective zippers, or stains and cleans as needed) and properly brackets, tags, and hangs textiles or wares.
Produces 100 items per hour for wares/85 items per hour for textiles adhering to Goodwill’s pricing standards and updating daily production tracking sheet.
Occasionally uses a pallet jack and regularly uses a conveyor belt.
Donation Door Attendant
Accepts donations from customers and maintains a clean and clear donation door.
Quickly and accurately sorts products and distributes them to appropriate areas.
Maintains an efficient working area by ensuring the backroom is clean and organized.
Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber, and hydraulic lift.
eCommerce Producer
Develops a keen eye to identify and secure items of value for ClickGoodwill.
Stays informed of the market value of merchandise through eBay and other internet shopping sites to properly tag, itemize, and secure items in totes for ClickGoodwill and educates team of eCommerce high‑ticket items.
Properly, efficiently and carefully packs curated products onto pallets, wraps, and ships totes to ClickGoodwill to meet the store budget regarding totes shipped per week.
e‑Books Producer
Scans books received by the store and decides what is sent to ClickGoodwill or displayed at the store location to meet the store budget.
Prints inventory sheets and packs, seals, and ships totes for ClickGoodwill.
Identifies top sellers and manages a clean, organized, in‑store sales‑effective display.
Rack and Cart Runner
Checks each rack/cart to ensure quality and value.
Properly sizes, merchandises, and purges the sales floor.
Maintains a clean and orderly sales floor, puts away carts, and stocks shelves.
Runs one textile rack/wares cart per 15 minutes and updates daily production tracking sheet.
Required Competencies
Degree and Credential Requirements – NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute.
Customer Focus – Provides excellent service to internal and external customers.
Teamwork – Works well with others and makes valued contributions to the outputs of others.
Ethical – Adheres to procedures and protocols, including maintaining confidentiality in passwords and logging on/off procedures.
Attention to Detail – Pursues quality in accomplishing tasks, including safety awareness.
Time Management – Manages one’s own time and the time of others effectively.
Preferred Competencies
Technical Knowledge – Familiarity with computers and relevant software including basic computer and Internet navigation skills.
Communication Skills – Articulates thoughts and expresses ideas effectively using oral, written, visual and non‑verbal communication skills.
Mathematical Aptitude – Develops and applies mathematical thinking in order to solve a range of problems in everyday situations.
Critical Thinking – Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Other Requirements
Hard to Very Hard Physical Work – Able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10–50 pounds.
Can manage frequent exposure to moderate noise and temperature variations.
Benefits
Continuing education and leadership development as well as tuition reimbursement.
Discount programs including 20% discount off Goodwill retail stores immediately upon hire.
Comprehensive health plan.
Generous paid time off (PTO) and paid holidays.
Sabbatical and parental leaves.
Life, dental and vision insurance.
Short‑ and long‑term disability plans.
Nationally recognized preventive health and wellness program.
Section 125 pretax health spending account, dependent care spending account, and premiums.
Retirement planning options with generous company % match.
Free mental health support services with up to 15 free counseling sessions for you and your family members.
Free nurse health coaching services on‑site.
Daily pay options available.
Goodwill is an EEO Employer/Vet/Disabled employer.
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Retail Associate (Full-Time)
role at
Goodwill of Central Illinois
This is a Full-Time position that pays $16.00 an hour.
Job Summary The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The role may include titles such as Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e‑Books Producer, and Rack or Cart Runner.
Example Duties and Activities Cashier
Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols.
Provides general information about Goodwill programs to educate customers and answer questions. Directs all higher-level questions to the appropriate associate or manager.
Maintains cleanliness of the sales floor (purge, size, run racks, and merchandise).
Textiles or Wares Producer
Sorts product to identify quality and value (checks for holes, missing buttons, defective zippers, or stains and cleans as needed) and properly brackets, tags, and hangs textiles or wares.
Produces 100 items per hour for wares/85 items per hour for textiles adhering to Goodwill’s pricing standards and updating daily production tracking sheet.
Occasionally uses a pallet jack and regularly uses a conveyor belt.
Donation Door Attendant
Accepts donations from customers and maintains a clean and clear donation door.
Quickly and accurately sorts products and distributes them to appropriate areas.
Maintains an efficient working area by ensuring the backroom is clean and organized.
Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber, and hydraulic lift.
eCommerce Producer
Develops a keen eye to identify and secure items of value for ClickGoodwill.
Stays informed of the market value of merchandise through eBay and other internet shopping sites to properly tag, itemize, and secure items in totes for ClickGoodwill and educates team of eCommerce high‑ticket items.
Properly, efficiently and carefully packs curated products onto pallets, wraps, and ships totes to ClickGoodwill to meet the store budget regarding totes shipped per week.
e‑Books Producer
Scans books received by the store and decides what is sent to ClickGoodwill or displayed at the store location to meet the store budget.
Prints inventory sheets and packs, seals, and ships totes for ClickGoodwill.
Identifies top sellers and manages a clean, organized, in‑store sales‑effective display.
Rack and Cart Runner
Checks each rack/cart to ensure quality and value.
Properly sizes, merchandises, and purges the sales floor.
Maintains a clean and orderly sales floor, puts away carts, and stocks shelves.
Runs one textile rack/wares cart per 15 minutes and updates daily production tracking sheet.
Required Competencies
Degree and Credential Requirements – NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute.
Customer Focus – Provides excellent service to internal and external customers.
Teamwork – Works well with others and makes valued contributions to the outputs of others.
Ethical – Adheres to procedures and protocols, including maintaining confidentiality in passwords and logging on/off procedures.
Attention to Detail – Pursues quality in accomplishing tasks, including safety awareness.
Time Management – Manages one’s own time and the time of others effectively.
Preferred Competencies
Technical Knowledge – Familiarity with computers and relevant software including basic computer and Internet navigation skills.
Communication Skills – Articulates thoughts and expresses ideas effectively using oral, written, visual and non‑verbal communication skills.
Mathematical Aptitude – Develops and applies mathematical thinking in order to solve a range of problems in everyday situations.
Critical Thinking – Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Other Requirements
Hard to Very Hard Physical Work – Able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10–50 pounds.
Can manage frequent exposure to moderate noise and temperature variations.
Benefits
Continuing education and leadership development as well as tuition reimbursement.
Discount programs including 20% discount off Goodwill retail stores immediately upon hire.
Comprehensive health plan.
Generous paid time off (PTO) and paid holidays.
Sabbatical and parental leaves.
Life, dental and vision insurance.
Short‑ and long‑term disability plans.
Nationally recognized preventive health and wellness program.
Section 125 pretax health spending account, dependent care spending account, and premiums.
Retirement planning options with generous company % match.
Free mental health support services with up to 15 free counseling sessions for you and your family members.
Free nurse health coaching services on‑site.
Daily pay options available.
Goodwill is an EEO Employer/Vet/Disabled employer.
#J-18808-Ljbffr