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Empowered Pilates, a Club Pilates Franchisee

Member Sales & Service Specialist - Greenwood Village

Empowered Pilates, a Club Pilates Franchisee, Greenwood Village, Colorado, United States

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Member Sales & Service Specialist - Greenwood Village

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Empowered Pilates, a Club Pilates Franchisee

Pay Range This range is provided by Empowered Pilates, a Club Pilates Franchisee. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay:

$16.00/hr

Responsibilities & Duties

Respond to customer emails, text messages and phone calls. Always answer the phone, return texts, calls and emails the same day, and escalating issues to management as needed.

Execute sales protocols for prospect follow-up, membership sales, or intro class booking.

Provide exceptional customer service to all clients of the studio, be it in person, over the phone, via text messaging or email.

Conduct tours of the facility while actively engaging with individuals.

Meet or exceed call goals per shift.

Meet or exceed assigned KPI’s.

Achieve personal and studio-level sales goals.

Help to maintain a clean and orderly studio.

Participate in special events as needed to promote the studio.

Smile a ridiculous amount.

Other duties as assigned.

Qualifications & Skills

Excellent communication and interpersonal skills in person, on the telephone, via email, and text message.

Must be comfortable with public speaking in groups of up to 12 people.

Strong sales and customer service skills.

Goal‑oriented with an ability to achieve membership, retail, and service objectives.

Ability to learn and use the Club Ready software system.

Punctual, reliable and professional.

Ability to work harmoniously as part of a team.

Ability to adapt and evolve in an ever‑changing fast‑paced diverse environment.

Ability to stand or sit for up to 8 hours throughout the workday.

Hearing sufficient to understand conversations, both in person and on the telephone.

Reliable means of transportation to studio and occasional offsite events.

Benefits & Perks

$16 per hour plus commissions and free classes!

FREE PILATES CLASSES

Merchandise discounts

Opportunities for growth within the studios

Additional Compensation Employee status (W2) not a contractor

Location Greenwood Village, CO

Seniority level Entry level

Employment type Full‑time

Job function Business Development and Sales

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