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Hexco Motorsports

Powersports Service Technician

Hexco Motorsports, Oshkosh, Wisconsin, United States, 54901

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About Us: Hexco Motorsports is a trusted provider of repair and maintenance services for ATVs, Snowmobiles, UTVs, Motorcycles, and Jet Skis. As a small, dedicated shop, we pride ourselves on delivering exceptional service and attention to detail for all our customers.

Job Overview: We are seeking a highly skilled and experienced

Powersports Mechanic

to join our service and parts department. In this role, you will be responsible for diagnosing, repairing, and maintaining a wide range of recreational vehicles. The ideal candidate brings strong technical expertise, excellent organizational abilities, and a customer-focused approach to every interaction.

A background in powersports is essential, with strong preference given to candidates who have experience working with

BRP product lines, Ski-Doo, Honda, and Arctic Cat

products.

Why Join Us? At Hexco Motorsports, we value expertise and dedication. Joining our team means becoming part of a close-knit group that values hard work, high-quality service, and a commitment to customer satisfaction.

Responsibilities: Diagnostic and Repair Duties

Inspect and diagnose mechanical issues in vehicles, equipment

Conduct routine maintenance and preventative services, such as oil changes, tire rotations, and filter replacements

Utilize diagnostic tools and testing equipment to identify malfunctions

Repair or replace faulty components, including engines, brakes, transmissions, and electrical systems

Test drive vehicles after repairs to ensure they are functioning properly

Customer Service

Communicate with customers to understand the nature of the issue and provide explanations about the diagnosis and repair process

Work with Service Writers to prepare detailed cost estimates for repairs and replacements and obtain customer approval before starting work

Explain post-repair vehicle conditions and answer customer questions regarding maintenance and operation

Record-Keeping and Documentation

Maintain accurate records of services performed, parts used, and time spent on repairs

Document inspections, repairs, and maintenance tasks for warranties or customer files

Shop Maintenance and Safety

Keep tools, equipment, and the shop area clean, organized, and well-maintained

Adhere to safety protocols and ensure compliance with workplace regulations

Collaboration and Training

Collaborate with other technicians and staff to complete complex repairs efficiently

Stay updated on the latest industry developments, vehicle technology, and diagnostic equipment

Qualifications/Skills:

Strong understanding of small engine mechanics and repair

Proficient in using diagnostic tools, repair equipment, and basic hand tools

High school diploma or equivalent (required)

Prior experience in customer service and mechanical repair (preferred)

Excellent verbal and written communication skills

Ability to work flexibly in a dynamic environment, including overtime when necessary

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