1199seiubenefits
Responsibilities
Retrieve from DBL voicemail detailed messages for processors; provide status of disability claims and processing procedures to the members and their representatives
Prepare and submit daily attendance report to management
Create, update and maintain excel spreadsheets for staff daily Disability production sheets
Prepare and maintain Disability files inventory reports for items sent to storage; request files from storage as needed
Data enter disability claims information accurately and efficiently through DMS
Assess information received to determine appropriate logging and indexing
Research problems in eligibility system QNXT and V-3
Process, sort and distribute mail
Sort and distribute a high volume of claim files
Identify PFL claims received and direct them to the coordinators to forward to Amalgamated
Review DBL mailbox to ensure that all claims received are uploaded correctly into V3
Ensure accurate entry of these forms submitted from the ER Portal & DBL Module into
Prepare weekly and monthly production reports via Microsoft Excel
Communicate with members or employers via email or phone regarding DBL forms received
Review and research any inquiries received in the DBL mailbox to ensure we can address questions related to new claims submitted
Review and analyze member records in V3 for disability claims submitted by the employer and by the member into portal which uploads into DMS
Identify documents submitted by the member and employer and determine if information submitted is a duplicate or new claim
If the information received is determined to be a new claim, a new claim records is created under specific document types based on who submitted (ER = CLMFRM doc type, Member = MPDBCL)
Assist in the Life Department
Perform additional duties and projects as assigned by management
Qualifications
High School Diploma or GED required
Minimum of two (2) years clerical experience in a general office environment required
Basic knowledge of Microsoft Word and Excel preferred
Basic knowledge of Eligibility and Disability Systems (QNXT and V-3) preferred
Excellent keyboarding skills with a minimum of 6,000 KPH and 6% or less error rate preferred
Knowledge or familiarity with the Disability Claims system preferred
Ability to meet daily deadlines
Good communication skills both oral and written required
Excellent interpersonal skills with excellent telephone etiquette
Must meet performance standards including attendance and punctuality
#J-18808-Ljbffr
Retrieve from DBL voicemail detailed messages for processors; provide status of disability claims and processing procedures to the members and their representatives
Prepare and submit daily attendance report to management
Create, update and maintain excel spreadsheets for staff daily Disability production sheets
Prepare and maintain Disability files inventory reports for items sent to storage; request files from storage as needed
Data enter disability claims information accurately and efficiently through DMS
Assess information received to determine appropriate logging and indexing
Research problems in eligibility system QNXT and V-3
Process, sort and distribute mail
Sort and distribute a high volume of claim files
Identify PFL claims received and direct them to the coordinators to forward to Amalgamated
Review DBL mailbox to ensure that all claims received are uploaded correctly into V3
Ensure accurate entry of these forms submitted from the ER Portal & DBL Module into
Prepare weekly and monthly production reports via Microsoft Excel
Communicate with members or employers via email or phone regarding DBL forms received
Review and research any inquiries received in the DBL mailbox to ensure we can address questions related to new claims submitted
Review and analyze member records in V3 for disability claims submitted by the employer and by the member into portal which uploads into DMS
Identify documents submitted by the member and employer and determine if information submitted is a duplicate or new claim
If the information received is determined to be a new claim, a new claim records is created under specific document types based on who submitted (ER = CLMFRM doc type, Member = MPDBCL)
Assist in the Life Department
Perform additional duties and projects as assigned by management
Qualifications
High School Diploma or GED required
Minimum of two (2) years clerical experience in a general office environment required
Basic knowledge of Microsoft Word and Excel preferred
Basic knowledge of Eligibility and Disability Systems (QNXT and V-3) preferred
Excellent keyboarding skills with a minimum of 6,000 KPH and 6% or less error rate preferred
Knowledge or familiarity with the Disability Claims system preferred
Ability to meet daily deadlines
Good communication skills both oral and written required
Excellent interpersonal skills with excellent telephone etiquette
Must meet performance standards including attendance and punctuality
#J-18808-Ljbffr