Logo
Abercrombie & Fitch Co.

Hollister Co. - Assistant Manager, Kenwood Towne Centre

Abercrombie & Fitch Co., Cincinnati, Ohio, United States, 45208

Save Job

Assistant Manager – Hollister Co. at Abercrombie & Fitch Co. Location: Kenwood Towne Centre, Cincinnati, OH

Company Overview Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates over 750 stores under brands including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks across North America, Europe, Asia and the Middle East.

Job Description The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers drive sales results by analyzing the business and providing best-in-class customer service. They oversee daily store operations including opening and closing routines, driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. They also lead talent management, driving recruitment, training, engagement and development. With a promote-from-within philosophy, assistant managers build upon their foundation and have the opportunity to grow into future leaders of the store’s organization.

What You’ll Do

Customer Experience – Drive sales by delivering exceptional customer service.

Omni Channel Fulfillment – Support e-commerce and in-store order fulfillment.

Store Presentation and Sales Floor Supervision – Maintain store presentation and lead sales floor.

Store & Stockroom Operations – Operate day-to-day store and stockroom functions.

Staffing, Scheduling, and Payroll Management – Manage staff scheduling and payroll.

Training and Development – Provide training and development to staff.

Communication – Communicate store goals and expectations.

Asset Protection – Protect store assets against loss.

Qualifications

Bachelor’s degree OR one year of supervisory experience in a customer-facing role.

Strong problem-solving skills.

Ability to thrive in a fast-paced and challenging environment.

Team building skills.

Self-starter.

Strong interpersonal and communication skills.

Drive to achieve results.

Adaptability / Flexibility.

Multi-tasking.

Fashion interest & knowledge.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance Available

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(k) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement (promoting from within)

Abercrombie & Fitch Co. is an Equal Opportunity employer.

#J-18808-Ljbffr