Delta Air Lines, Inc.
Sr. Analyst, Ancillaries Products
Delta Air Lines, Inc., Atlanta, Georgia, United States, 30383
How you'll help us Keep Climbing (overview & key responsibilities)
At Delta Air Lines, connection is at the heart ofeverything we do and guides our every action. We strive to welcome and care forall of our customers during their travels with us and aim to deliver anelevated experience.
Delta is on a journey to become a world-class retailer,changing the way Delta can sell and service flight and ancillary (non-flight)products and improve the overall customer experience. To achieve this goal,Delta’s Retail Strategy is focused on dynamically manufacturing products,offering the most relevant product to customers in their channel of choice, andservicing those products when plans change
Enterprise Solutions is seeking a Sr Analyst to createthe foundational capabilities needed to support the future of airline ancillaryproduct offers. This role will involvebecoming a subject matter expert in Delta’s technical systems to supportcurrent products while leading parallel modernization efforts to sellproducts.
Responsibilities:
Formulate the business vision for the ancillaries product(s)and translate the vision into technical requirements.
Build an executable product roadmap that balancesbusiness value, timing needs, and development complexity.
Be primary commercial point of contact to facilitatedevelopment requests.
Collaborate with other agile development teams tounderstand relationships and dependencies between teams.
Act as product manager for agile development teams
Ensure IT development is flexible and scalable, properlyleveraging backend mechanisms to achieve the desired business goals.
Work collaboratively cross divisionally to ensurefunctionality flows through to customer and agent-facing channels consistentlyand adds expected value.
What you need to succeed (minimum qualifications)
Intellectually curious, highly motivated, and willing tochallenge the status quo
Can cut through ambiguity, identify solutions, anddeliver results in a fast-paced environment
Ability to build good connections within Delta’scommercial and IT departments, as well as with external vendors
Strong technical aptitude with the ability to understandand support complex systems, integrations, and data flows
Ability to develop and own technical solutions incollaboration with commercial organizations and IT, from ideation toimplementation
Excellent written and verbal skills and ability tocommunicate effectively with all levels of Delta’s organization
Strong analytical and data skills
Must be performing satisfactorily in current position
Consistently prioritizes safety and security of self,others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high schoolequivalency.
Is at least 18 years of age and has authorization to workin the United States.
What will give you a competitive edge (preferred qualifications)
Preferred Major in quantitative discipline such asBusiness Administration, Economics, Finance or Engineering.
Relevant work experience in Product Technology, RevenueManagement and/or Project Management.
Benefits and Perks to Help You Keep Climbing Ourculture is rooted in a shared dedication to living our values – Care,Integrity, Resilience, Servant Leadership, and Teamwork – every day, ineverything we do. At Delta, our people are our success. At the heart of what weoffer is our focus on Sharing Success with Delta employees. Exploring a careerat Delta gives you a chance to see the world while earning great compensationand benefits to help you keep climbing along the way:
Competitivesalary, industry-leading profit sharing program, and performanceincentives
401(k) withgenerous company contributions up to 9%
Paid time offincluding vacation, holidays, paid personal time, maternity and parentalleave
Comprehensivehealth benefits including medical, dental, vision, short/long termdisability and life benefits
Family careassistance through fertility support, surrogacy and adoption assistance,lactation support, subsidized back-up care, and programs that help withloved ones in all stages
HolisticWellbeing programs to support physical, emotional, social, and financialhealth, including access to an employee assistance program offeringsupport for you and anyone in your household, free financial coaching, andextensive resources supporting mental health
Domestic andInternational space-available flight privileges for employees and eligiblefamily members
Careerdevelopment programs to achieve your long-term career goals
World-widepartnerships to engage in community service and innovative goals createdto focus on sustainability and reducing our carbon footprint
BusinessResource Groups created to connect employees with common interests topromote inclusion, provide perspective and help implement strategies
Recognitionrewards and awards through the platform Unstoppable Together
Access to over500 discounts, specialty savings and voluntary benefits through Deltaperkssuch as car and hotel rentals and auto, home, and pet insurance, legalservices, and childcare
Delta Air Lines, Inc. is an Equal Employment Opportunity / AffirATE Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here
#J-18808-Ljbffr
Delta is on a journey to become a world-class retailer,changing the way Delta can sell and service flight and ancillary (non-flight)products and improve the overall customer experience. To achieve this goal,Delta’s Retail Strategy is focused on dynamically manufacturing products,offering the most relevant product to customers in their channel of choice, andservicing those products when plans change
Enterprise Solutions is seeking a Sr Analyst to createthe foundational capabilities needed to support the future of airline ancillaryproduct offers. This role will involvebecoming a subject matter expert in Delta’s technical systems to supportcurrent products while leading parallel modernization efforts to sellproducts.
Responsibilities:
Formulate the business vision for the ancillaries product(s)and translate the vision into technical requirements.
Build an executable product roadmap that balancesbusiness value, timing needs, and development complexity.
Be primary commercial point of contact to facilitatedevelopment requests.
Collaborate with other agile development teams tounderstand relationships and dependencies between teams.
Act as product manager for agile development teams
Ensure IT development is flexible and scalable, properlyleveraging backend mechanisms to achieve the desired business goals.
Work collaboratively cross divisionally to ensurefunctionality flows through to customer and agent-facing channels consistentlyand adds expected value.
What you need to succeed (minimum qualifications)
Intellectually curious, highly motivated, and willing tochallenge the status quo
Can cut through ambiguity, identify solutions, anddeliver results in a fast-paced environment
Ability to build good connections within Delta’scommercial and IT departments, as well as with external vendors
Strong technical aptitude with the ability to understandand support complex systems, integrations, and data flows
Ability to develop and own technical solutions incollaboration with commercial organizations and IT, from ideation toimplementation
Excellent written and verbal skills and ability tocommunicate effectively with all levels of Delta’s organization
Strong analytical and data skills
Must be performing satisfactorily in current position
Consistently prioritizes safety and security of self,others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high schoolequivalency.
Is at least 18 years of age and has authorization to workin the United States.
What will give you a competitive edge (preferred qualifications)
Preferred Major in quantitative discipline such asBusiness Administration, Economics, Finance or Engineering.
Relevant work experience in Product Technology, RevenueManagement and/or Project Management.
Benefits and Perks to Help You Keep Climbing Ourculture is rooted in a shared dedication to living our values – Care,Integrity, Resilience, Servant Leadership, and Teamwork – every day, ineverything we do. At Delta, our people are our success. At the heart of what weoffer is our focus on Sharing Success with Delta employees. Exploring a careerat Delta gives you a chance to see the world while earning great compensationand benefits to help you keep climbing along the way:
Competitivesalary, industry-leading profit sharing program, and performanceincentives
401(k) withgenerous company contributions up to 9%
Paid time offincluding vacation, holidays, paid personal time, maternity and parentalleave
Comprehensivehealth benefits including medical, dental, vision, short/long termdisability and life benefits
Family careassistance through fertility support, surrogacy and adoption assistance,lactation support, subsidized back-up care, and programs that help withloved ones in all stages
HolisticWellbeing programs to support physical, emotional, social, and financialhealth, including access to an employee assistance program offeringsupport for you and anyone in your household, free financial coaching, andextensive resources supporting mental health
Domestic andInternational space-available flight privileges for employees and eligiblefamily members
Careerdevelopment programs to achieve your long-term career goals
World-widepartnerships to engage in community service and innovative goals createdto focus on sustainability and reducing our carbon footprint
BusinessResource Groups created to connect employees with common interests topromote inclusion, provide perspective and help implement strategies
Recognitionrewards and awards through the platform Unstoppable Together
Access to over500 discounts, specialty savings and voluntary benefits through Deltaperkssuch as car and hotel rentals and auto, home, and pet insurance, legalservices, and childcare
Delta Air Lines, Inc. is an Equal Employment Opportunity / AffirATE Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here
#J-18808-Ljbffr