Tier1usa
Address 532 Neptune Ave, Brooklyn, NY 11224, USA
Compensation $90,000.00 - $100,000.00/year
Job Description As the Hospitality + Luxury Partnership’s Manager you will work at one of LIVunLtd’s luxury residential buildings to oversee the concierge services the resident tenants receive. The Hospitality + Luxury Partnership’s Manager will oversee day‑to‑day related concierge and facility functions, staff management, programming events and administer company policies and procedures. As the hospitality partner’s manager, you will serve as the main point of contact for all concierge requests and assist in managing the Lifestyle associate(s). The ideal candidate will be hospitality‑centric, have experience in event coordination/execution, concierge styled delivery, and the ability to curate local experiences.
ESSENTIAL RESPONSIBILITIES Elite Hospitality Delivery, Large‑Scale Facility Operations and Vendor Networking/Partnership Development
Be the point of contact for resident use and lifestyle experiences in the amenities spaces
Work with the corporate Creative Team to coordinate programs, activities, classes, and events on property
Ensure LIV approved branding assets are prominent on property
Execute and host on‑site programming events and functions
Reconcile and submit invoices for all purchases and expenses
Discover, develop and maintain strong relationships with local businesses, restaurants, and preferred luxury vendors for resident use and referrals
Complete and maintain a “Neighborhood Guide” for local businesses in proximity to the property
Dress professionally and maintain a polished appearance; wear corporate approved LIV apparel when applicable
Operations + Facility Management
Ensure that all amenities, facilities and components are operational for daily use
Monitor package service and dry cleaning
Log and assign maintenance requests to the appropriate party
Oversee day‑to‑day facility operations, including daily upkeep and managing the cleaning and maintenance of equipment
Ensure compliance with safety, emergency and incident protocols
Maintain effective communication with residents, supervisors, building management and ownership to keep them apprised of club operational needs and occurrences
Train, educate, monitor and coach on‑site staff on all facility procedures
Report issues to property management such as HVAC, lighting, plumbing, painting and applicable KPI’s for client updates, evaluation and performance tracking
Fitness + Group Fitness Programs
Promote and coordinate LIVunLtd’s personal training sessions, private instruction and massage services for residents
Display and stock marketing materials on‑site provided by the Creative Team
Relay client and resident group fitness programming feedback and requests to the Fitness + Wellness Director
Maintain daily and seasonal operations
Hire, train and manage seasonal lifeguard staff
Monitor lifeguard attendance and performance
Maintain Department of Health daily, weekly and monthly records on chemistry, system maintenance and usage
Report any issues or repair needs to property management, LIVunLtd management, pool service provider and all parties necessary to maintain compliance requirements
Identify and propose repairs, annual maintenance and upgrade items
SKILLS AND QUALIFICATIONS
Minimum 2‑year experience in luxury hospitality, fine dining, high‑end travel or luxury retail
In‑depth knowledge of New York City and Brooklyn attractions, nightlife, restaurants and shopping
Enthusiastic, passionate and knowledgeable about the hospitality industry
Thrives in a dynamic, fast‑paced environment
Excellent verbal and written communication skills
Knowledge of multiple languages is an additional asset
Knowledge of BuildingLink and Salesforce are bonus qualities
Proficient in Google Suite
Ability to work independently with remote supervision
Ability to work with all levels of staffing, other management and clientele
Great opportunity for those with experience as a personal assistant, concierge, and event planner or who have worked in guest services, member services, private membership clubs.
BENEFITS
Growth opportunities
A fun, friendly, professional working environment
Competitive compensation within industry standards
COMPENSATION Being the third‑party nature of LIVunLtd, salaries are dependent on relevant experience and the location of the position.
LIVunLtd is committed to the safety and well‑being of our employees, vendors and clients. We are following regional and contractual guidelines that mandate COVID‑19 vaccination and testing requirements.
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. LIVunLtd is an equal opportunity employer. For more information regarding our career opportunities, please visit our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
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Compensation $90,000.00 - $100,000.00/year
Job Description As the Hospitality + Luxury Partnership’s Manager you will work at one of LIVunLtd’s luxury residential buildings to oversee the concierge services the resident tenants receive. The Hospitality + Luxury Partnership’s Manager will oversee day‑to‑day related concierge and facility functions, staff management, programming events and administer company policies and procedures. As the hospitality partner’s manager, you will serve as the main point of contact for all concierge requests and assist in managing the Lifestyle associate(s). The ideal candidate will be hospitality‑centric, have experience in event coordination/execution, concierge styled delivery, and the ability to curate local experiences.
ESSENTIAL RESPONSIBILITIES Elite Hospitality Delivery, Large‑Scale Facility Operations and Vendor Networking/Partnership Development
Be the point of contact for resident use and lifestyle experiences in the amenities spaces
Work with the corporate Creative Team to coordinate programs, activities, classes, and events on property
Ensure LIV approved branding assets are prominent on property
Execute and host on‑site programming events and functions
Reconcile and submit invoices for all purchases and expenses
Discover, develop and maintain strong relationships with local businesses, restaurants, and preferred luxury vendors for resident use and referrals
Complete and maintain a “Neighborhood Guide” for local businesses in proximity to the property
Dress professionally and maintain a polished appearance; wear corporate approved LIV apparel when applicable
Operations + Facility Management
Ensure that all amenities, facilities and components are operational for daily use
Monitor package service and dry cleaning
Log and assign maintenance requests to the appropriate party
Oversee day‑to‑day facility operations, including daily upkeep and managing the cleaning and maintenance of equipment
Ensure compliance with safety, emergency and incident protocols
Maintain effective communication with residents, supervisors, building management and ownership to keep them apprised of club operational needs and occurrences
Train, educate, monitor and coach on‑site staff on all facility procedures
Report issues to property management such as HVAC, lighting, plumbing, painting and applicable KPI’s for client updates, evaluation and performance tracking
Fitness + Group Fitness Programs
Promote and coordinate LIVunLtd’s personal training sessions, private instruction and massage services for residents
Display and stock marketing materials on‑site provided by the Creative Team
Relay client and resident group fitness programming feedback and requests to the Fitness + Wellness Director
Maintain daily and seasonal operations
Hire, train and manage seasonal lifeguard staff
Monitor lifeguard attendance and performance
Maintain Department of Health daily, weekly and monthly records on chemistry, system maintenance and usage
Report any issues or repair needs to property management, LIVunLtd management, pool service provider and all parties necessary to maintain compliance requirements
Identify and propose repairs, annual maintenance and upgrade items
SKILLS AND QUALIFICATIONS
Minimum 2‑year experience in luxury hospitality, fine dining, high‑end travel or luxury retail
In‑depth knowledge of New York City and Brooklyn attractions, nightlife, restaurants and shopping
Enthusiastic, passionate and knowledgeable about the hospitality industry
Thrives in a dynamic, fast‑paced environment
Excellent verbal and written communication skills
Knowledge of multiple languages is an additional asset
Knowledge of BuildingLink and Salesforce are bonus qualities
Proficient in Google Suite
Ability to work independently with remote supervision
Ability to work with all levels of staffing, other management and clientele
Great opportunity for those with experience as a personal assistant, concierge, and event planner or who have worked in guest services, member services, private membership clubs.
BENEFITS
Growth opportunities
A fun, friendly, professional working environment
Competitive compensation within industry standards
COMPENSATION Being the third‑party nature of LIVunLtd, salaries are dependent on relevant experience and the location of the position.
LIVunLtd is committed to the safety and well‑being of our employees, vendors and clients. We are following regional and contractual guidelines that mandate COVID‑19 vaccination and testing requirements.
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. LIVunLtd is an equal opportunity employer. For more information regarding our career opportunities, please visit our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
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