AEROCONTACT
Fleet Asset Management Specialist - Pool (H/F) - SAFRAN HELICOPTER ENGINES USA,
AEROCONTACT, Grand Prairie, Texas, United States, 75051
Fleet Asset Management Specialist - Pool (H/F) - SAFRAN HELICOPTER ENGINES USA, INC
Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 100 000 collaborateurs pour un chiffre d'affaires de 27,3 milliards d'euros en 2024, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran est la 2ème entreprise du secteur aéronautique et défense du classement « Worlds Best Companies 2024 » du magazine TIME. Safran Helicopter Engines est le leader mondial de la motorisation pour hélicoptères, avec plus de 75 000 moteurs produits depuis sa création. La société offre la plus large gamme de turbomoteurs et compte 2 500 clients répartis dans 155 pays.
Mission description Summary of Job Purpose: Responsible for handling any North American customer requests related to Pool assets by managing the stock of Safran Helicopter Engines USA, involving the sizing, the localization, the global immobilization loop follow‑up as well as financial encumbrance analysis; Interacts with Safran Helicopter Engines worldwide repair centers and coordinates with Corporate to support North American Front Offices and customers; Proactively anticipates, resolves problems, and creates conditions to support the customer requests and achieves the target service rate provided to the operators; Responsible to reach the inventory value target. Demonstrate creative problem solving skills along with proficient Safran Helicopter Engines processes knowledge to propose process change and improvement initiatives as well as customized solutions for customer needs.
Customer Support Management
Provide AOG support
Review all the types of requests (Standard Exchange, rental, outright sales and consignments) and interact with other Safran Helicopter Engines Pool sites if needed to find the best and creative solution to ensure customer requirement is met on time, and the service rate target reached
Provide the appropriate assets to Front Offices for any customer requests
For customized requests, build materials specifically in order to meet the customer's technical criteria or budget
Coordinate with the Corporate the worldwide answers to requests and participate to the overall customer satisfaction
Ship engines to foreign countries
Ensure the commercial policy application
Stock Management
Manage the stock ensuring to always have a safety stock
Manage the launches of materials in repair, considering the just‑in‑time concept with the repair shop to reduce the overall pool inventory cost
Select the appropriate materials to be repaired, considering a cost analysis and the customer satisfaction
Define the appropriate repair center and coordinate the induction through a slotting process with the MPS Manager
Projects Management
Lead and support projects helping to increase the customer satisfaction and decrease TAT and cost
Lead and support projects improving the accuracy of the stock in the different IT system
Lead and support initiatives to improve the efficiency within the Department and between departments
Propose ideas and improvement projects SAP Key User
Depending on the workload distribution within the team
Requirements
Bachelor's degree (B.A.) from four‑year college or university or four years of experience in aviation mechanical, engineering or technical position
Mechanical/technical /interpersonal‑Advanced‑ Skills must be adapted to the unique requirements of the organization
Advanced - Microsoft Office: Outlook, Word, Excel, PowerPoint, sharePoint preferred 3+ years of advanced spreadsheets skills (pivot tables, charts/graphs, excel formulas, etc) preferred
Experience in delivering results under pressure and take decisions
Experience in working across cultures and being sensitive to local sensitivities
Lean sigma or project management certification would be an asset
Able to multitasks, autonomous and proactive 5.0
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions while performing the duties of this Job: While performing the duties of this Job the employee is: Regularly required to sit; use hands to finger, handle, or feel and talk or hear. Frequently required to reach with hands and arms. Occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually quiet.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries Staffing and Recruiting
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Mission description Summary of Job Purpose: Responsible for handling any North American customer requests related to Pool assets by managing the stock of Safran Helicopter Engines USA, involving the sizing, the localization, the global immobilization loop follow‑up as well as financial encumbrance analysis; Interacts with Safran Helicopter Engines worldwide repair centers and coordinates with Corporate to support North American Front Offices and customers; Proactively anticipates, resolves problems, and creates conditions to support the customer requests and achieves the target service rate provided to the operators; Responsible to reach the inventory value target. Demonstrate creative problem solving skills along with proficient Safran Helicopter Engines processes knowledge to propose process change and improvement initiatives as well as customized solutions for customer needs.
Customer Support Management
Provide AOG support
Review all the types of requests (Standard Exchange, rental, outright sales and consignments) and interact with other Safran Helicopter Engines Pool sites if needed to find the best and creative solution to ensure customer requirement is met on time, and the service rate target reached
Provide the appropriate assets to Front Offices for any customer requests
For customized requests, build materials specifically in order to meet the customer's technical criteria or budget
Coordinate with the Corporate the worldwide answers to requests and participate to the overall customer satisfaction
Ship engines to foreign countries
Ensure the commercial policy application
Stock Management
Manage the stock ensuring to always have a safety stock
Manage the launches of materials in repair, considering the just‑in‑time concept with the repair shop to reduce the overall pool inventory cost
Select the appropriate materials to be repaired, considering a cost analysis and the customer satisfaction
Define the appropriate repair center and coordinate the induction through a slotting process with the MPS Manager
Projects Management
Lead and support projects helping to increase the customer satisfaction and decrease TAT and cost
Lead and support projects improving the accuracy of the stock in the different IT system
Lead and support initiatives to improve the efficiency within the Department and between departments
Propose ideas and improvement projects SAP Key User
Depending on the workload distribution within the team
Requirements
Bachelor's degree (B.A.) from four‑year college or university or four years of experience in aviation mechanical, engineering or technical position
Mechanical/technical /interpersonal‑Advanced‑ Skills must be adapted to the unique requirements of the organization
Advanced - Microsoft Office: Outlook, Word, Excel, PowerPoint, sharePoint preferred 3+ years of advanced spreadsheets skills (pivot tables, charts/graphs, excel formulas, etc) preferred
Experience in delivering results under pressure and take decisions
Experience in working across cultures and being sensitive to local sensitivities
Lean sigma or project management certification would be an asset
Able to multitasks, autonomous and proactive 5.0
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions while performing the duties of this Job: While performing the duties of this Job the employee is: Regularly required to sit; use hands to finger, handle, or feel and talk or hear. Frequently required to reach with hands and arms. Occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually quiet.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries Staffing and Recruiting
#J-18808-Ljbffr