Alaska Native Heritage Center, Incorporated
Ch'k'iqadi Gallery Manager
Alaska Native Heritage Center, Incorporated, Anchorage, Alaska, United States, 99507
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Ch'k'iqadi Gallery Manager
role at Alaska Native Heritage Center, Incorporated.
Essential Duties And Responsibilities
Responsible for all aspects of Gallery staffing, including recruitment, interviewing, hiring, scheduling, supervision, coaching, performance evaluations, and corrective action in partnership with Human Resources.
Provide strong day-to-day leadership to the Gallery team by delegating tasks, setting expectations, and ensuring staff receive ongoing training and support.
Responsible for providing staff support for Admissions, overseeing point-of-sales procedures and ensuring execution of cash, credit, tour operator sales.
Ensure exceptional customer service and uphold ANHC’s cultural values by modeling and reinforcing high hospitality standards.
Oversee inventory management, including ordering, receiving, stock rotation, recordkeeping, and timely invoice processing.
Design and maintain visually compelling merchandise displays that align with marketing strategies, seasonal priorities, and customer demand.
Responsible for identifying sales, revenue targets and maximizing revenue goals.
Serve as the primary buyer for the Gallery; work directly with Alaska Native artists, vendors, and product representatives to source culturally appropriate, marketable, and high-quality goods.
Manage the online Gallery store, ensuring product accuracy, inventory integrity, marketing alignment, and order fulfillment.
Collaborate with Communications and Development to plan and execute marketing campaigns, promotions, and sales strategies that strengthen visibility and revenue.
Support ANHC fundraising initiatives by coordinating retail components such as silent auctions, surprise boxes, and merchandise-based fundraising activities.
Represent ANHC at community bazaars, markets, and events; oversee booth logistics, merchandise selection, and staff scheduling.
Maintain strong working relationships across departments to support organization-wide goals and operational efficiency.
Ensure the Gallery remains safe, clean, organized, and welcoming for staff, artists, and guests.
Provide accurate and culturally grounded information to visitors about ANHC, Alaska Native cultures, and artisan work.
Perform other duties as assigned to support social enterprise operations and ANHC’s mission.
Essential Skills
Strong written and verbal communication skills, including the ability to draft professional correspondence, reports, merchandising notes, and customer-facing materials with clarity and accuracy.
Ability to speak clearly and persuasively, facilitate discussions, respond to questions, and participate confidently in meetings and group presentations.
Advanced writing and editing skills, including the ability to present numerical data (e.g., sales reports, inventory metrics) and adapt writing to various audiences.
Proven leadership skills with experience guiding, motivating, and developing staff in a retail environment.
Ability to interpret and carry out written and verbal instructions with precision and attention to detail.
Technical proficiency with Microsoft Office Suite, Square, online platforms, and retail/event management software.
Strong cross-department collaboration skills with the ability to co-design processes and support larger organizational initiatives.
Outgoing, positive, and solutions-oriented attitude with strong initiative and follow-through.
Ability to work respectfully and professionally with people from diverse cultural backgrounds, including Alaska Native artists, Elders, and community members.
Exceptional customer service skills, particularly in high-volume or high-pressure situations.
Skilled in conflict resolution, including de-escalation, confidentiality, and facilitating positive outcomes.
High emotional intelligence, including active listening, empathy, openness to feedback, and adaptability.
Job Specifications
High school diploma required; additional coursework in merchandising, business administration, retail management, or related fields preferred.
Extensive experience in retail operations, merchandising, sales, and buying—preferably in a cultural, artisan, or mission-driven retail environment.
Experience supervising staff, managing retail operations, and supporting revenue growth or business development.
Strong knowledge of merchandising techniques, product display strategies, retail marketing, and effective selling methods.
Knowledge of merchandise buying procedures, vendor relations, and pricing strategies.
Familiarity with administrative systems, inventory processes, and supervisory best practices.
Proven ability to communicate clearly and professionally, both verbally and in writing.
Physical And Environmental Requirements ANHC Core Competencies: Commitment to Excellence, Values, Communication, Cultural Competence.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS
Indoors: Primarily in an environmentally controlled office and gallery.
Noise Level
Moderate to Loud
Physical Requirements
Employee is required to lift and/or move up to 50 lbs.
Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.
Minimum Qualifications
Bachelor’s Degree in business or related field, Relevant experience may be substituted for education requirement.
5 years relevant experience in retail, sales, marketing, or a related field.
3 years of supervisory experience.
Knowledge of Alaska, Alaska’s history, and Alaskan Native culture, customs and languages.
Preferred Qualifications
5+ years relevant experience in retail, sales, marketing or a related field.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Museums, Historical Sites, and Zoos
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Ch'k'iqadi Gallery Manager
role at Alaska Native Heritage Center, Incorporated.
Essential Duties And Responsibilities
Responsible for all aspects of Gallery staffing, including recruitment, interviewing, hiring, scheduling, supervision, coaching, performance evaluations, and corrective action in partnership with Human Resources.
Provide strong day-to-day leadership to the Gallery team by delegating tasks, setting expectations, and ensuring staff receive ongoing training and support.
Responsible for providing staff support for Admissions, overseeing point-of-sales procedures and ensuring execution of cash, credit, tour operator sales.
Ensure exceptional customer service and uphold ANHC’s cultural values by modeling and reinforcing high hospitality standards.
Oversee inventory management, including ordering, receiving, stock rotation, recordkeeping, and timely invoice processing.
Design and maintain visually compelling merchandise displays that align with marketing strategies, seasonal priorities, and customer demand.
Responsible for identifying sales, revenue targets and maximizing revenue goals.
Serve as the primary buyer for the Gallery; work directly with Alaska Native artists, vendors, and product representatives to source culturally appropriate, marketable, and high-quality goods.
Manage the online Gallery store, ensuring product accuracy, inventory integrity, marketing alignment, and order fulfillment.
Collaborate with Communications and Development to plan and execute marketing campaigns, promotions, and sales strategies that strengthen visibility and revenue.
Support ANHC fundraising initiatives by coordinating retail components such as silent auctions, surprise boxes, and merchandise-based fundraising activities.
Represent ANHC at community bazaars, markets, and events; oversee booth logistics, merchandise selection, and staff scheduling.
Maintain strong working relationships across departments to support organization-wide goals and operational efficiency.
Ensure the Gallery remains safe, clean, organized, and welcoming for staff, artists, and guests.
Provide accurate and culturally grounded information to visitors about ANHC, Alaska Native cultures, and artisan work.
Perform other duties as assigned to support social enterprise operations and ANHC’s mission.
Essential Skills
Strong written and verbal communication skills, including the ability to draft professional correspondence, reports, merchandising notes, and customer-facing materials with clarity and accuracy.
Ability to speak clearly and persuasively, facilitate discussions, respond to questions, and participate confidently in meetings and group presentations.
Advanced writing and editing skills, including the ability to present numerical data (e.g., sales reports, inventory metrics) and adapt writing to various audiences.
Proven leadership skills with experience guiding, motivating, and developing staff in a retail environment.
Ability to interpret and carry out written and verbal instructions with precision and attention to detail.
Technical proficiency with Microsoft Office Suite, Square, online platforms, and retail/event management software.
Strong cross-department collaboration skills with the ability to co-design processes and support larger organizational initiatives.
Outgoing, positive, and solutions-oriented attitude with strong initiative and follow-through.
Ability to work respectfully and professionally with people from diverse cultural backgrounds, including Alaska Native artists, Elders, and community members.
Exceptional customer service skills, particularly in high-volume or high-pressure situations.
Skilled in conflict resolution, including de-escalation, confidentiality, and facilitating positive outcomes.
High emotional intelligence, including active listening, empathy, openness to feedback, and adaptability.
Job Specifications
High school diploma required; additional coursework in merchandising, business administration, retail management, or related fields preferred.
Extensive experience in retail operations, merchandising, sales, and buying—preferably in a cultural, artisan, or mission-driven retail environment.
Experience supervising staff, managing retail operations, and supporting revenue growth or business development.
Strong knowledge of merchandising techniques, product display strategies, retail marketing, and effective selling methods.
Knowledge of merchandise buying procedures, vendor relations, and pricing strategies.
Familiarity with administrative systems, inventory processes, and supervisory best practices.
Proven ability to communicate clearly and professionally, both verbally and in writing.
Physical And Environmental Requirements ANHC Core Competencies: Commitment to Excellence, Values, Communication, Cultural Competence.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS
Indoors: Primarily in an environmentally controlled office and gallery.
Noise Level
Moderate to Loud
Physical Requirements
Employee is required to lift and/or move up to 50 lbs.
Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.
Minimum Qualifications
Bachelor’s Degree in business or related field, Relevant experience may be substituted for education requirement.
5 years relevant experience in retail, sales, marketing, or a related field.
3 years of supervisory experience.
Knowledge of Alaska, Alaska’s history, and Alaskan Native culture, customs and languages.
Preferred Qualifications
5+ years relevant experience in retail, sales, marketing or a related field.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Museums, Historical Sites, and Zoos
Referrals increase your chances of interviewing at Alaska Native Heritage Center, Incorporated by 2x
Get notified about new Gallery Manager jobs in
Anchorage, AK .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr