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Saks Fifth Avenue

Flex Associate

Saks Fifth Avenue, Palm Desert, California, us, 92261

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Job Description Responsibilities

Recommend, select, and help locate or obtain merchandise based on customer needs and desires

Be familiar with store inventory to provide customers with best product knowledge

Consistently greet customers and educate them on current promotions

Foster repeat business by building relationships with customers and promoting Saks credit card

Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards

Resolve customer issues through aligning to the core values of trust, integrity and respect

Achieve individual and store goals for sales, customer acquisition and loyalty program participation

Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed

Complete the markdown process with urgency and accuracy in accordance to company standards

Participate in store programs and selling events

Maintain the proper display of merchandise in the store, ensuring they comply with brand standards

Adhere to Asset Protection control and compliance procedures

Support the store's shortage and theft awareness program through reporting methods provided by the company

Efficiently complete tasks or special projects assigned by store leadership

Key Qualifications

High school diploma or equivalent

Experience in a retail, customer service, or sales environment

Proven sales track record and results driven mindset

Competitive drive and entrepreneurial confidence to succeed

Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships

Thorough knowledge of the fashion industry and a passion for sharing your expertise

Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes

Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

Flexibility to work evenings, weekends and public holidays

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.

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