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Saks Fifth Avenue

Flex Associate-3

Saks Fifth Avenue, Raleigh, North Carolina, United States, 27601

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Salary Range $17.90 - $22.39*

Role Description

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Be familiar with store inventory to provide customers with best product knowledge.

Consistently greet customers and educate them on current promotions.

Foster repeat business by building relationships with customers and promoting the Saks credit card.

Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards.

Resolve customer issues by aligning to the core values of trust, integrity, and respect.

Achieve individual and store goals for sales, customer acquisition, and loyalty program participation.

Participate in ongoing maintenance of the selling floor and fitting rooms, including resizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed.

Complete the markdown process with urgency and accuracy in accordance with company standards.

Participate in store programs and selling events.

Maintain the proper display of merchandise in the store, ensuring compliance with brand standards.

Adhere to Asset Protection control and compliance procedures.

Support the store shortage and theft awareness program by reporting methods provided by the company.

Efficiently complete tasks or special projects assigned by store leadership.

Key Qualifications

High school diploma or equivalent.

Experience in a retail, customer service, or sales environment.

Proven sales track record and results‑driven mindset.

Competitive drive and entrepreneurial confidence to succeed.

Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships.

Thorough knowledge of the fashion industry and passion for sharing your expertise.

Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes.

Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers.

Flexibility to work evenings, weekends, and public holidays.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.

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