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The Copper Cellar Family of Restaurants

Restaurant Manager - Gatlinburg

The Copper Cellar Family of Restaurants, Gatlinburg, Tennessee, United States, 37738

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Calhoun's Restaurant is looking for a Manager to join one of their Gatlinburg locations!

Primary Responsibilities

Establish Guest Service and satisfaction as a priority through personal example

Respond to Guest complaints and resolve them in a way that ensures the Guest will return again quickly and ensures that every Guest leaves happy before leaving the building

Assist the Management Team with recruiting, retaining, training, and developing both FOH/BOH staff who are enthusiastically dedicated to delivering the highest level of Hospitality to the Guest

Assist the Management Team in executing all plans to improve Guests' restaurant experience and increase Guest loyalty

Assist the Management Team in achieving targeted budgets, goals, and objectives

Assist the Management Team in community involvement programs and marketing runs

Assist the Management Team to ensure the profitability of restaurant operations by operating within cost of goods and labor productivity guidelines without compromising the quality of food and exceptional service

Assist Management Team in controlling other direct operating expenses such as utilities, small‑wares, etc., to minimize expense without adversely affecting operations

Manage others' work safely by being alert and taking action regarding safety hazards

Ensure that all daily restaurant paperwork is completed accurately and on a timely basis, including but not limited to daily sheets, payroll, purchase orders, bank deposits, employment‑related forms, etc.

Requirements

2–5 years of Casual Dining, Upscale Casual Dining, or Fine Dining experience

Strong leader with a positive attitude, enthusiasm, and a passion for Hospitality

Excellent communication skills and a strong attention to detail

Outstanding leadership skills with the ability to effectively communicate, train, and develop your team

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