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Midland Credit Management, an Encore Capital Group Company

Legal Assistant, Legal Collections

Midland Credit Management, an Encore Capital Group Company, Richmond, Virginia, United States, 23214

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Legal Assistant, Legal Collections

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Midland Credit Management, an Encore Capital Group Company .

Applicant Eligibility Applicants must have current authorization to work in the United States on a full-time basis.

Role Overview The Legal Assistant supports the Legal and Operational teams during daily operations, including scanning, printing, compiling, sorting and organizing documents for attorney review. The role assists with mail and ad‑hoc requests and requires proficiency in Microsoft Office and the company’s in‑house legal software system.

Responsibilities

Noting accounts

Preparing legal documents

Managing e‑mail inboxes

Assisting with calendar management

Miscellaneous clerical duties

Requirements

1–3 years in a high‑volume administrative or legal specialist position

Intermediate knowledge of MS Office Suite programs, particularly Excel and Outlook

Ability to quickly learn new systems and adapt to process changes

Strong written and verbal communication skills

Detail‑oriented, organized, able to work with high volume and takes initiative

Ability to work with people across all levels and areas of expertise

Experience in a creditor’s law firm and knowledge of legal pleadings is a plus

Positive attitude and professional team‑player spirit

Education Required: High School Diploma; some college preferred.

Language Required: English.

Experience Required: 1–2 years of customer service or clerical experience, experience with MS Office, good communication skills and data entry. Preferred: 2+ years in financial services, system querying skills, proficiency with MS Office (particularly Excel).

Benefits

Competitive salary with monthly incentives and annual bonus

Career progression with paid training and development programs, including the MCM Academy

Recognition and awards, all‑inclusive vacation prizes

Tuition assistance for degree or coursework related to role

Comprehensive healthcare plans and wellness benefits

Paid volunteer time, grants, and matching donations up to US$2,500 per employee annually

Retirement savings plan

Family support: paid leave, flex time, child backup care options

Team‑building events and holiday celebrations

Paid and floating holidays, generous PTO

About Us Headquartered in the United States, Encore Capital Group is a publicly traded specialty finance company operating worldwide. Through its businesses—including Midland Credit Management—we help consumers restore their financial health. With Great Place to Work® certifications, we value innovation, inclusion, and excellence.

Encore Capital Group and all subsidiaries are committed to fostering an inclusive environment. Equal‑opportunity employment is guaranteed regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status or other legally protected status. Contact Talent@mcmcg.com for accommodations.

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