TEKsystems
Description
The Service Technician will be responsible for providing service, maintenance, repairs, troubleshooting and diagnostics on access control equipment and IP-based video systems. This includes electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems. The technician must be highly proactive, skilled, and consistently perform to core values.
Responsibilities • Drive to commercial client sites with a company‑issued vehicle to perform service, repair, troubleshoot, and detect issues in access control equipment and IP‑based video security systems. • Troubleshoot system installations, identify issues, and apply effective resolutions consistent with company installation standards. • Ensure physical security systems are operable and comply with applicable building codes. • Document tracking of service‑related issues. • Use hand and power tools, analog and digital test equipment, and CCTV testing devices safely. • Read and understand electrical schematics, CAD drawings, and related documents for low‑voltage applications. • Establish and maintain effective working relationships with internal and external customers. • Provide phone and online remote diagnostic support. • Perform other duties as assigned by Operations Management.
Skills Access control, CCTV, alarms, service, security, installation, troubleshooting, alarm installation, customer service, fire alarm, Lenel, Milestone, Bosch, crash bars, mag locks, AMAG, DMP, Genetec.
Top Skills Details Access control, CCTV, alarms.
Additional Skills & Qualifications • 2‑3 years experience servicing commercial electronic security systems: access control, video management, intrusion detection, and fire systems/alarms. • Ability to be on‑call on a rotational basis for emergency service calls. • Strong troubleshooting skills and mechanical and electronic aptitude. • Capable of lifting up to 50 lb and working on ladder heights up to 16 ft. • Valid state driver’s license with at least one year of driving experience and a clean driving record. • High school degree, vocational school, or equivalent required. • Positive customer service; excellent verbal and written communication skills. • Ability to work independently or as part of a team. • Ability to meet deadlines and work in a fast‑paced environment with minimal direction. • Understanding of Windows operating systems and overall IT network topology. • Highly proactive and skilled individual, consistently maintaining performance to core values.
Work Environment This position operates Monday through Friday, 8 AM to 5 PM, mainly at customer sites in Beaufort County, with travel to Charleston or Savannah possible. Primary work will be with Beaufort County school systems. This is a contract‑to‑hire position based out of Beaufort, South Carolina.
Job Type & Location This is a contract‑to‑hire position based out of North Charleston, SC.
Pay And Benefits The pay range for this position is $30.00 – $38.00 /hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
Life Insurance (voluntary life & AD&D for employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation or sick leave)
About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. TEKsystems is an Allegis Group company.
Equal Opportunity We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Responsibilities • Drive to commercial client sites with a company‑issued vehicle to perform service, repair, troubleshoot, and detect issues in access control equipment and IP‑based video security systems. • Troubleshoot system installations, identify issues, and apply effective resolutions consistent with company installation standards. • Ensure physical security systems are operable and comply with applicable building codes. • Document tracking of service‑related issues. • Use hand and power tools, analog and digital test equipment, and CCTV testing devices safely. • Read and understand electrical schematics, CAD drawings, and related documents for low‑voltage applications. • Establish and maintain effective working relationships with internal and external customers. • Provide phone and online remote diagnostic support. • Perform other duties as assigned by Operations Management.
Skills Access control, CCTV, alarms, service, security, installation, troubleshooting, alarm installation, customer service, fire alarm, Lenel, Milestone, Bosch, crash bars, mag locks, AMAG, DMP, Genetec.
Top Skills Details Access control, CCTV, alarms.
Additional Skills & Qualifications • 2‑3 years experience servicing commercial electronic security systems: access control, video management, intrusion detection, and fire systems/alarms. • Ability to be on‑call on a rotational basis for emergency service calls. • Strong troubleshooting skills and mechanical and electronic aptitude. • Capable of lifting up to 50 lb and working on ladder heights up to 16 ft. • Valid state driver’s license with at least one year of driving experience and a clean driving record. • High school degree, vocational school, or equivalent required. • Positive customer service; excellent verbal and written communication skills. • Ability to work independently or as part of a team. • Ability to meet deadlines and work in a fast‑paced environment with minimal direction. • Understanding of Windows operating systems and overall IT network topology. • Highly proactive and skilled individual, consistently maintaining performance to core values.
Work Environment This position operates Monday through Friday, 8 AM to 5 PM, mainly at customer sites in Beaufort County, with travel to Charleston or Savannah possible. Primary work will be with Beaufort County school systems. This is a contract‑to‑hire position based out of Beaufort, South Carolina.
Job Type & Location This is a contract‑to‑hire position based out of North Charleston, SC.
Pay And Benefits The pay range for this position is $30.00 – $38.00 /hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
Life Insurance (voluntary life & AD&D for employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation or sick leave)
About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. TEKsystems is an Allegis Group company.
Equal Opportunity We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr