Crawford Services, Inc.
Reports To: Field Supervisor or General Manager
Status: Full Time
Location: South Florida
Join the team of experts and realize your true potential! Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!
Position Summary Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Oversees the work of Install Helpers to ensure work is performed correctly. Communicates with customers to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customers. Works under the direction of the Field Supervisor or General Manager.
Key Responsibilities
Works under minimal supervision to install HVAC equipment and accessories in the customer’s home
Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacturer specifications. Performs limited diagnostics as needed.
Designs, fabricates, and installs various ducts and duct fittings as required
Performs start-ups on air conditioning and heating systems and other components
Delivers excellent customer service and sustains high levels of customer satisfaction
Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
Responsible for delivery and removal of equipment needed to complete the installation work
Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for
Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer
Represents the company professionally, honestly, and ethically in all business matters and concerns
Responsible for keeping installation vehicles clean and neat both inside and outside in keeping with the company’s professional image
Follows standard procedures and processes, ensures the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed
Performs similar or other duties as needed or assigned
Health & Safety Roles and Responsibilities
Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
Corrects substandard acts or conditions within area of control
Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn
Complies with the general rules as prescribed by company program(s) procedure(s)
Operates devices or equipment as prescribed by company program(s) or procedure(s)
Participates in any safety initiatives, teams, or committees
Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately
Provides input on developing safety initiatives and plans to eliminate exposure that could cause accidents
Does not perform acts that may endanger the safety or well‑being of others
Does not engage in any pranks, contests, or rough boisterous behavior
Works in compliance with applicable legislative requirement
Qualifications
High school diploma or GED with additional training and 2 to 5 years experience in HVAC; technical training certification required
Must possess all valid licensing or certification as required by federal, state, provincial, or local laws for the geographical work area
EPA and safety certifications required
Knowledge of fundamentals of heating, air conditioning, and ventilation equipment, and related accessories
Proficient at installing HVAC equipment and accessories successfully and without supervision
Knowledge of the layout and installation requirements of duct work and duct fittings
Proficient mechanical aptitude and ability to operate all necessary tools and equipment
Basic skills in reading wiring diagrams and troubleshooting electrical, refrigerant, and duct systems on HVAC equipment
Effective communication skills to communicate with customers and resolve customer issues, complaints, or concerns
Effective and efficient time‑management and organizational skills
Valid driver’s license with acceptable driving record
Available to work flexible hours and on‑call shifts as needed
Ability to stand, walk, climb ladders and attic stairs, and maneuver in attics, basements, and crawl spaces; ability to continually balance, stoop, kneel, crouch, and/or crawl
Ability to work in a variety of environmental conditions, including hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
Ability to safely climb 300‑lb load capacity rated ladders with a 30‑lb tool belt
Visual acuity sufficient for close, distance, peripheral vision with normal depth perception
Ability to lift to 75 pounds and carry items up to 50 pounds
What We Offer
Competitive Pay with incentive opportunities
Paid Time Off and Company Holiday Pay
Medical, Dental, and Vision Insurance programs
401(k) Retirement Savings Plan with company matching contributions
Life Insurance and disability insurance options
Supplemental benefit programs
World‑Class Training opportunities through our Experts University
Career Development opportunities
Service Experts Heating & Air Conditioning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Status: Full Time
Location: South Florida
Join the team of experts and realize your true potential! Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!
Position Summary Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Oversees the work of Install Helpers to ensure work is performed correctly. Communicates with customers to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customers. Works under the direction of the Field Supervisor or General Manager.
Key Responsibilities
Works under minimal supervision to install HVAC equipment and accessories in the customer’s home
Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacturer specifications. Performs limited diagnostics as needed.
Designs, fabricates, and installs various ducts and duct fittings as required
Performs start-ups on air conditioning and heating systems and other components
Delivers excellent customer service and sustains high levels of customer satisfaction
Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
Responsible for delivery and removal of equipment needed to complete the installation work
Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for
Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer
Represents the company professionally, honestly, and ethically in all business matters and concerns
Responsible for keeping installation vehicles clean and neat both inside and outside in keeping with the company’s professional image
Follows standard procedures and processes, ensures the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed
Performs similar or other duties as needed or assigned
Health & Safety Roles and Responsibilities
Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
Corrects substandard acts or conditions within area of control
Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn
Complies with the general rules as prescribed by company program(s) procedure(s)
Operates devices or equipment as prescribed by company program(s) or procedure(s)
Participates in any safety initiatives, teams, or committees
Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately
Provides input on developing safety initiatives and plans to eliminate exposure that could cause accidents
Does not perform acts that may endanger the safety or well‑being of others
Does not engage in any pranks, contests, or rough boisterous behavior
Works in compliance with applicable legislative requirement
Qualifications
High school diploma or GED with additional training and 2 to 5 years experience in HVAC; technical training certification required
Must possess all valid licensing or certification as required by federal, state, provincial, or local laws for the geographical work area
EPA and safety certifications required
Knowledge of fundamentals of heating, air conditioning, and ventilation equipment, and related accessories
Proficient at installing HVAC equipment and accessories successfully and without supervision
Knowledge of the layout and installation requirements of duct work and duct fittings
Proficient mechanical aptitude and ability to operate all necessary tools and equipment
Basic skills in reading wiring diagrams and troubleshooting electrical, refrigerant, and duct systems on HVAC equipment
Effective communication skills to communicate with customers and resolve customer issues, complaints, or concerns
Effective and efficient time‑management and organizational skills
Valid driver’s license with acceptable driving record
Available to work flexible hours and on‑call shifts as needed
Ability to stand, walk, climb ladders and attic stairs, and maneuver in attics, basements, and crawl spaces; ability to continually balance, stoop, kneel, crouch, and/or crawl
Ability to work in a variety of environmental conditions, including hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
Ability to safely climb 300‑lb load capacity rated ladders with a 30‑lb tool belt
Visual acuity sufficient for close, distance, peripheral vision with normal depth perception
Ability to lift to 75 pounds and carry items up to 50 pounds
What We Offer
Competitive Pay with incentive opportunities
Paid Time Off and Company Holiday Pay
Medical, Dental, and Vision Insurance programs
401(k) Retirement Savings Plan with company matching contributions
Life Insurance and disability insurance options
Supplemental benefit programs
World‑Class Training opportunities through our Experts University
Career Development opportunities
Service Experts Heating & Air Conditioning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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