The Fedcap Group
Temp Quality Reviewer – The Fedcap Group
Location: New York, NY – Remote possible
Job Type: Full‑time, Entry level
Overview The Quality Reviewer provides free, quality tax return reviews for eligible taxpayers. Using IRS‑approved software (Tax Slayer) and client information, the reviewer completes accurate quality reviews of final returns in accordance with VITA program rules. The role requires upholding the highest ethical standards and ensuring every client receives quality service and accurate tax returns.
Responsibilities
Ensure all returns prepared are within the preparer’s certification scope.
Review tax returns prepared by staff and volunteers with clients via phone and/or video conference.
Verify the client’s personal information, banking information, and dependents are reported accurately on the return.
Interview clients using video conference to determine all income, qualified deductions, and credits are reported.
Obtain the client’s electronic filing authorization via electronic signature.
Provide the client with a signed copy of their tax return.
Maintain the privacy and confidentiality of client information at all times.
Refer the client to other services offered through the VITA site.
Complete all administrative activities related to the client’s return.
Work with the Site Manager to establish and administer a quality review process.
Qualifications
Certified at the Advanced level on IRS Link and Learn and completed TaxSlayer training provided by Single Stop.
At least 2 years of experience in VITA programs or tax preparation.
Basic computer skills for inputting tax return data into preparation software.
Effective communication skills, including interviewing clients about personal and financial matters, and explaining tax issues in a non‑threatening manner.
Ability to research tax issues using available materials.
Friendly, dependable, flexible, and detail oriented.
Knowledge of personal income taxes and tax law.
Strong organizational skills to balance competing priorities and handle multiple tasks on a time‑sensitive basis.
Bilingual (Spanish/English) is a definite plus.
Compensation $24.00 per hour
About The Fedcap Group The Fedcap Group, in partnership with Single Stop, builds pathways out of poverty by leveraging technology to connect people to existing resources through a one‑stop shop. Our mission is to provide access to opportunities that enable individuals to achieve economic stability and prosperity. More information can be found at
https://singlestop.org/ .
#J-18808-Ljbffr
Job Type: Full‑time, Entry level
Overview The Quality Reviewer provides free, quality tax return reviews for eligible taxpayers. Using IRS‑approved software (Tax Slayer) and client information, the reviewer completes accurate quality reviews of final returns in accordance with VITA program rules. The role requires upholding the highest ethical standards and ensuring every client receives quality service and accurate tax returns.
Responsibilities
Ensure all returns prepared are within the preparer’s certification scope.
Review tax returns prepared by staff and volunteers with clients via phone and/or video conference.
Verify the client’s personal information, banking information, and dependents are reported accurately on the return.
Interview clients using video conference to determine all income, qualified deductions, and credits are reported.
Obtain the client’s electronic filing authorization via electronic signature.
Provide the client with a signed copy of their tax return.
Maintain the privacy and confidentiality of client information at all times.
Refer the client to other services offered through the VITA site.
Complete all administrative activities related to the client’s return.
Work with the Site Manager to establish and administer a quality review process.
Qualifications
Certified at the Advanced level on IRS Link and Learn and completed TaxSlayer training provided by Single Stop.
At least 2 years of experience in VITA programs or tax preparation.
Basic computer skills for inputting tax return data into preparation software.
Effective communication skills, including interviewing clients about personal and financial matters, and explaining tax issues in a non‑threatening manner.
Ability to research tax issues using available materials.
Friendly, dependable, flexible, and detail oriented.
Knowledge of personal income taxes and tax law.
Strong organizational skills to balance competing priorities and handle multiple tasks on a time‑sensitive basis.
Bilingual (Spanish/English) is a definite plus.
Compensation $24.00 per hour
About The Fedcap Group The Fedcap Group, in partnership with Single Stop, builds pathways out of poverty by leveraging technology to connect people to existing resources through a one‑stop shop. Our mission is to provide access to opportunities that enable individuals to achieve economic stability and prosperity. More information can be found at
https://singlestop.org/ .
#J-18808-Ljbffr