KPMG US
Program Manager, Qualtrics/Employee Experience Platform
Join KPMG US as a Program Manager for the Qualtrics/Employee Experience Platform. This role is part of the Talent & Culture organization and focuses on delivering end‑to‑end Qualtrics surveys and related initiatives.
Responsibilities
Lead the end‑to‑end delivery of Qualtrics-based surveys, including planning, execution, and optimization by defining program scope, objectives, and success metrics; deliver advanced surveys, workflows, dashboards, and automations within Qualtrics XM‑EX (including Engagement, Lifecycle, and 360), while ensuring compliance with data privacy and security standards.
Oversee and maintain governance over the HR brand, managing demand and developing a prioritized roadmap of deliverables.
Partner with HR, IT, and business leaders to ensure survey initiatives align with organizational goals, while regularly updating senior leadership on program status, risks, and outcomes.
Develop reporting frameworks and dashboards that track engagement and program impact.
Identify and implement opportunities for automation and integration with HR systems such as Workday and ServiceNow, while establishing governance frameworks and best practices for effective survey lifecycle management.
Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment.
Qualifications
Minimum five years of recent experience in program management within HR Tech or a related domain.
Bachelor's degree in HR, business, or a related field preferred; high school diploma or GED required.
Strong knowledge of employee experience frameworks and HR analytics.
Hands‑on experience with Qualtrics XM‑EX (Engagement, Lifecycle, and 360), including survey logic, workflows, and dashboards.
Familiarity with APIs, webhooks, and integrations (Salesforce, Jira, BI tools).
Proficiency in data analysis tools (Excel, SPSS; SQL preferred).
Strong leadership, stakeholder management, organization, and communication skills; ability to manage multiple projects in a fast‑paced environment.
Must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visas.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Human Resources
KPMG offers a comprehensive benefits package to support medical, dental, vision, disability, and life insurance, as well as 401(k) plans and well‑being resources. Salary offers are determined based on relevant factors such as skills, responsibilities, experience, certifications, and market conditions. For detailed information on compensation and benefits, please visit the KPMG US Careers site.
We are an equal opportunity employer. KPMG complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable law.
No phone calls or agencies please.
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Responsibilities
Lead the end‑to‑end delivery of Qualtrics-based surveys, including planning, execution, and optimization by defining program scope, objectives, and success metrics; deliver advanced surveys, workflows, dashboards, and automations within Qualtrics XM‑EX (including Engagement, Lifecycle, and 360), while ensuring compliance with data privacy and security standards.
Oversee and maintain governance over the HR brand, managing demand and developing a prioritized roadmap of deliverables.
Partner with HR, IT, and business leaders to ensure survey initiatives align with organizational goals, while regularly updating senior leadership on program status, risks, and outcomes.
Develop reporting frameworks and dashboards that track engagement and program impact.
Identify and implement opportunities for automation and integration with HR systems such as Workday and ServiceNow, while establishing governance frameworks and best practices for effective survey lifecycle management.
Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment.
Qualifications
Minimum five years of recent experience in program management within HR Tech or a related domain.
Bachelor's degree in HR, business, or a related field preferred; high school diploma or GED required.
Strong knowledge of employee experience frameworks and HR analytics.
Hands‑on experience with Qualtrics XM‑EX (Engagement, Lifecycle, and 360), including survey logic, workflows, and dashboards.
Familiarity with APIs, webhooks, and integrations (Salesforce, Jira, BI tools).
Proficiency in data analysis tools (Excel, SPSS; SQL preferred).
Strong leadership, stakeholder management, organization, and communication skills; ability to manage multiple projects in a fast‑paced environment.
Must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visas.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Human Resources
KPMG offers a comprehensive benefits package to support medical, dental, vision, disability, and life insurance, as well as 401(k) plans and well‑being resources. Salary offers are determined based on relevant factors such as skills, responsibilities, experience, certifications, and market conditions. For detailed information on compensation and benefits, please visit the KPMG US Careers site.
We are an equal opportunity employer. KPMG complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable law.
No phone calls or agencies please.
#J-18808-Ljbffr