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Bank of America

Annuity Product Manager

Bank of America, Jacksonville, Florida, United States, 32290

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Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Role Overview This role will play a critical role in developing and implementing business strategy by managing platform development initiatives from idea creation through deployment including identifying customer need, designing and validating concepts, developing business cases, managing vendor negotiations and relationships, partnering with technology to analyze and write Business and Functional Requirements documentation, managing to a budget SME in coordinating and developing communications with Marketing and Training, coordinating business and Beta testers, and implementing deliverables. Maintains a thorough knowledge of systems and operations processes for platform supported. Day-to-day responsibilities include maintaining subject matter expertise for platform functionality and resolving chronic service delivery or platform issues identified by client service/support organizations. Serve as primary liaison with Program Owners, Business Channel leaders, SMEs, Technology, Operations, Client Services, Legal, Compliance Risk, and external suppliers/vendors. Associates tend to work more autonomously than their lower-level platform development counterparts. Responsible for hiring, managing, training and developing other Sr platform development managers or platform development managers.

Responsibilities

Executes strategic initiatives and manages product and platform processes supporting the Annuity product.

Focuses on leading and supporting the firm’s Annuity platform integration, while ensuring adherence to the critical control, risks and governance routines necessary to maintain regulatory compliance, and a competitive and diverse product offerings.

Responsible for cultivating strong relationships with product partners, specialists teams, Governance partners, and key distribution partners to help build awareness and increase distribution of the firm's annuity products.

This individual must be comfortable with presenting to internal governance committees and senior leadership. This position reports to the Head of Annuity Product.

Acts as subject matter expert that possesses strong understanding of the annuity product and familiarity with the firm’s operational controls and processes.

Demonstrates strong aptitude in coordinating large scale and complex technology projects with the ability to effectively communicate complex business requirements and organizational needs.

Required Qualifications

8+ years of experience in financial services, preferably with retirement product experience

Series 7 license required at time of hire

Life, Health, and Variable Annuity Insurance licensing or must be able to obtain in 120 days

Ability to manage complex projects and work within cross-functional teams

Superior interpersonal skills necessary to communicate complex information to a wide variety of audiences in a clear, concise and well-organized manner

Excellent relationship building skills with both internal and external partners

Desired Qualifications

Bachelor's degree

Strong decision-making, conflict resolution, and analytical skills

Proven experience leading strategic initiatives and managing vendors

Ability to handle multiple projects and meet deadlines

Exceptional communication and presentation skills

Client-focused, innovative, and collaborative across teams

Professional presence and ability to influence at all levels

Skills

Influence

Problem Solving

Process Effectiveness

Production Support

Technical Troubleshooting

Agile Practices

Attention to Detail

Planning

Prioritization

Release Management

Adaptability

Change Management

Critical Thinking

Research

Usability Testing

Minimum Education Requirement:

High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40

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