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Montage Hotels & Resorts

Overnight Bellperson/Valet

Montage Hotels & Resorts, Laguna Beach, California, us, 92652

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Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed. Please discuss with our hiring managers during our selection processes.

Internal Applicants Please log into Workday and apply for your application to be considered.

Click Here to apply internally.

Bellperson / Valet Attendant SUMMARY The Bellperson / Valet Attendant is responsible for greeting the guest with a warm and sincere welcome.

ESSENTIAL FUNCTIONS

Welcoming guests to the hotel

Directing guests and vehicles on the front drive

Parking and retrieving guest and hotel vehicles

Being knowledgeable about hotel rooms, services and features and relaying information to guests

Assisting with luggage and doing hotel room orientations

Delivering amenities and other items to guest rooms

Following hotel guidelines and talking points

This position may also include driving hotel vehicles off property short distances for guest drop-offs and pick-ups or as requested for item retrievals

QUALIFICATIONS

College Degree preferred

Minimum of two years’ experience in a luxury hotel preferred

Minimum of two years’ experience in customer service

Excellent telephone etiquette

Exceptional guest recovery skills

Enjoy interacting with people in a fast paced environment

Excellent organizational and time management skills

Must possess a positive attitude

Must be willing to participate in a learning environment

Must integrate company values throughout all interactions

Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands

PHYSICAL REQUIREMENTS Must be able to stand for extended periods of time approximately six hours. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. Must be able to lift 50 lbs. on a regular basis.

The pay scale for Bellperson/Valet is $17.90.

The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

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