Cushman & Wakefield
Maintenance Technician, Multifamily
Cushman & Wakefield, Marlborough, Massachusetts, us, 01752
Job Title
Maintenance Technician, Multifamily
Job Description Summary The Multifamily Maintenance Technician provides support and is accountable for delivering on our commitments to our residents. This includes quality move‑ins, residential satisfaction, expedited service, and personal attention to the resident. The Technician responds to our residents’ service needs and is instrumental in helping deliver superior customer service.
Full‑Time, On‑Site at Orchards Apartments. $24–$25/hour
ESSENTIAL JOB DUTIES
Prepares make‑ready apartments, including painting, carpet repairs, cleaning, general repairs, housekeeping duties, and other tasks to provide a quality move‑in experience.
Responds to resident requests in a timely manner and with a professional attitude.
Has knowledge of maintenance functions such as plumbing, HVAC, basic electrical, general carpentry, painting, and snow removal (if applicable).
Maintains grounds, pools/ hot tubs, common areas, and dog park amenities to keep them clean, operational, and safe for residents.
May be required to respond to after‑hour emergencies on an on‑call schedule.
Reports any maintenance concerns on vacant units, models, and common areas to the Maintenance Supervisor.
Performs maintenance as scheduled by the Maintenance Supervisor.
Is knowledgeable of state, local, and federal fair housing laws.
Attends and participates in training programs as required by Cushman & Wakefield.
Performs all duties as assigned in a timely manner.
Delivers superior customer service and represents the company in a professional manner at all times.
Dresses according to Cushman & Wakefield uniform and professional appearance standards.
Maintains all safety procedures and safeguards all company tools and equipment.
Achieves high productivity through reliable and punctual on‑site attendance, and reports any tardiness or attendance issues to the immediate supervisor.
Performs any other related duties as required or assigned.
COMPETENCIES
Valid Driver’s license, EPA 608 – Minimum Type II and CPO or local city required certificate.
Ability to read/understand documents such as policy manuals, safety rules, operating and maintenance instructions.
Ability to compute rate, ratio, and percent and prepare and interpret bar graphs.
Ability to deal with problems involving several known variables in routine situations.
Ability to utilize common sense understanding to carry out written, oral or diagrammed instructions.
Ability to add, subtract, multiply, divide in all units of measure using whole numbers, fractions, decimals.
Ability to write routine reports and correspondence.
Follow all safety procedures.
IMPORTANT EDUCATION
High School Diploma, GED, Trade, Technical, or Vocational school.
IMPORTANT EXPERIENCE
1+ years of related residential / multifamily maintenance experience required.
WORK ENVIRONMENT This job operates in a professional office environment. It routinely involves standard office equipment and travel outside between properties in varying weather conditions.
PHYSICAL DEMANDS May stand, walk, ascend and descend staircases, ladders, and step stools; may travel outside between buildings; may remain stationary 85% of the time; may lift, carry, push, pull or move objects up to 100 lbs. Occasionally or frequently.
OTHER DUTIES Responsibilities may change or be assigned at any time with or without notice.
BENEFITS & COMPENSATION Cushman & Wakefield offers a comprehensive benefits package including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time off.
Compensation for this position is $21.25–$25.00 per hour, commensurate with experience and applicable market rates.
EEO & ADA STATEMENTS Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for this position, please call the ADA line at 1‑888‑365‑5406 or email HRServices@cushwake.com. When you contact us, please refer to the job title and location.
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Maintenance Technician, Multifamily
Job Description Summary The Multifamily Maintenance Technician provides support and is accountable for delivering on our commitments to our residents. This includes quality move‑ins, residential satisfaction, expedited service, and personal attention to the resident. The Technician responds to our residents’ service needs and is instrumental in helping deliver superior customer service.
Full‑Time, On‑Site at Orchards Apartments. $24–$25/hour
ESSENTIAL JOB DUTIES
Prepares make‑ready apartments, including painting, carpet repairs, cleaning, general repairs, housekeeping duties, and other tasks to provide a quality move‑in experience.
Responds to resident requests in a timely manner and with a professional attitude.
Has knowledge of maintenance functions such as plumbing, HVAC, basic electrical, general carpentry, painting, and snow removal (if applicable).
Maintains grounds, pools/ hot tubs, common areas, and dog park amenities to keep them clean, operational, and safe for residents.
May be required to respond to after‑hour emergencies on an on‑call schedule.
Reports any maintenance concerns on vacant units, models, and common areas to the Maintenance Supervisor.
Performs maintenance as scheduled by the Maintenance Supervisor.
Is knowledgeable of state, local, and federal fair housing laws.
Attends and participates in training programs as required by Cushman & Wakefield.
Performs all duties as assigned in a timely manner.
Delivers superior customer service and represents the company in a professional manner at all times.
Dresses according to Cushman & Wakefield uniform and professional appearance standards.
Maintains all safety procedures and safeguards all company tools and equipment.
Achieves high productivity through reliable and punctual on‑site attendance, and reports any tardiness or attendance issues to the immediate supervisor.
Performs any other related duties as required or assigned.
COMPETENCIES
Valid Driver’s license, EPA 608 – Minimum Type II and CPO or local city required certificate.
Ability to read/understand documents such as policy manuals, safety rules, operating and maintenance instructions.
Ability to compute rate, ratio, and percent and prepare and interpret bar graphs.
Ability to deal with problems involving several known variables in routine situations.
Ability to utilize common sense understanding to carry out written, oral or diagrammed instructions.
Ability to add, subtract, multiply, divide in all units of measure using whole numbers, fractions, decimals.
Ability to write routine reports and correspondence.
Follow all safety procedures.
IMPORTANT EDUCATION
High School Diploma, GED, Trade, Technical, or Vocational school.
IMPORTANT EXPERIENCE
1+ years of related residential / multifamily maintenance experience required.
WORK ENVIRONMENT This job operates in a professional office environment. It routinely involves standard office equipment and travel outside between properties in varying weather conditions.
PHYSICAL DEMANDS May stand, walk, ascend and descend staircases, ladders, and step stools; may travel outside between buildings; may remain stationary 85% of the time; may lift, carry, push, pull or move objects up to 100 lbs. Occasionally or frequently.
OTHER DUTIES Responsibilities may change or be assigned at any time with or without notice.
BENEFITS & COMPENSATION Cushman & Wakefield offers a comprehensive benefits package including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time off.
Compensation for this position is $21.25–$25.00 per hour, commensurate with experience and applicable market rates.
EEO & ADA STATEMENTS Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for this position, please call the ADA line at 1‑888‑365‑5406 or email HRServices@cushwake.com. When you contact us, please refer to the job title and location.
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