BioSpace
Business Process Architect (BPA) MQ IT, GSC
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana, with 39,000 employees worldwide. We are dedicated to delivering innovative medicines and improving the understanding and management of disease while giving back to communities through philanthropy and volunteerism.
What You’ll Be Doing You will be part of Tech at Lilly MQ (Manufacturing and Quality), an organization that drives manufacturing operational excellence through the utilization of technology. The focus for this role will be on Global Supply Chain Logistics and Transportation Management processes and systems. As the Business Process Architect, you will be a strategic technology leader responsible for aligning technology solutions with business objectives, driving innovation, and delivering measurable value.
How You’ll Succeed
Act as a liaison between business stakeholders (e.g., supply chain, manufacturing, regulatory, commercial) and IT teams. You will ensure that technology solutions are aligned with strategic business goals and regulatory requirements.
Subject Matter Expert in Global Supply Chain Systems, with an emphasis on Transportation Management and Logistics, and knowledge or warehouse management systems.
Assist in the translation of business requirements to application needs for custom developed applications and/or COTS/SaaS tool configuration.
Leverage strong understanding of functional business processes to enable key area stakeholders to meet business outcomes aligned with the Global Supply Chain and MQ Tech at Lilly Global Supply Chain team.
Align global supply chain strategies with Eli Lilly’s innovation and growth goals, focusing on Artificial Intelligence.
Partner with Global Supply Chain and Global Tech at Lilly teams to implement integration solutions between systems such as SAP S/4HANA, SAP Transportation Management (TMS), TransVoyant, SAP BN4L, Project 44, ColdStream Logistics, SensiWatch, and other transportation management and logistics focused systems.
Maintain high levels of customer satisfaction by delivering exceptional IT support to end-users and addressing their needs promptly.
Maintain computer system validation for responsible applications.
Deliver recommendations to implement improved processes and controls, and drive the transformation of those approved recommendations.
Build relationships with internal and external customers and partners.
Manage budgets for large-scale projects or programs.
Interact with regulators, customers, or other outside stakeholders on business issues.
Perform other duties related to ongoing delivery and program transformation as assigned by senior management.
What You Should Bring
Deep understanding of pharmaceutical operations, especially in manufacturing, supply chain, and compliance.
Excellent problem-solving skills to address complex IT issues and implement effective solutions in a timely manner.
Exceptional customer service and communication skills to maintain high end-user satisfaction.
Proficiency in handling IT changes, updates, and system upgrades with minimal disruptions and in accordance with industry best practices.
Proficiency in ITIL principles, including incident, problem, and change management, to streamline IT support processes.
Understanding of cybersecurity best practices to protect critical pharmaceutical manufacturing systems and sensitive data.
Proven ability to work effectively in high-pressure, time-sensitive situations.
Basic Requirements
Bachelor’s degree in Software Engineering, Computer Science, Computer Engineering, or a related field, with a minimum of 7 years of IT experience working with Global Supply Chain.
OR High School Diploma with relevant work experience, with a minimum of 15 years of IT experience working with Global Supply Chain; minimum of 7 years of IT experience working with Global Supply Chain and a Bachelor’s degree in Software Engineering, Computer Science, Computer Engineering or a related field.
Additional Preferences
Master’s degree in Computer Science, Information Technology, Business Administration, or a related field is preferred.
Exposure to international operations, diverse teams, global IT projects, or working in a global organization.
Previous LEAN and Agile experience.
Understanding of pharmaceutical manufacturing processes and compliance with industry-specific regulations, such as FDA guidelines for Good Manufacturing Practices (GMP).
Certification in relevant IT areas (e.g., ITIL, AI, Cloud, etc.) is a plus.
Other Information
Role is Monday through Friday and based on-site. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). Occasional extended hour and / or off-hour work may be required.
Position will be based at the Eli Lilly Corporate Center in Indianapolis, IN.
Seniority level Mid-Senior level
Employment type Full-time
Job function Business Development and Sales
Industries Internet News
Compensation $124,500 - $182,600 per year.
EEO Statement Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
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What You’ll Be Doing You will be part of Tech at Lilly MQ (Manufacturing and Quality), an organization that drives manufacturing operational excellence through the utilization of technology. The focus for this role will be on Global Supply Chain Logistics and Transportation Management processes and systems. As the Business Process Architect, you will be a strategic technology leader responsible for aligning technology solutions with business objectives, driving innovation, and delivering measurable value.
How You’ll Succeed
Act as a liaison between business stakeholders (e.g., supply chain, manufacturing, regulatory, commercial) and IT teams. You will ensure that technology solutions are aligned with strategic business goals and regulatory requirements.
Subject Matter Expert in Global Supply Chain Systems, with an emphasis on Transportation Management and Logistics, and knowledge or warehouse management systems.
Assist in the translation of business requirements to application needs for custom developed applications and/or COTS/SaaS tool configuration.
Leverage strong understanding of functional business processes to enable key area stakeholders to meet business outcomes aligned with the Global Supply Chain and MQ Tech at Lilly Global Supply Chain team.
Align global supply chain strategies with Eli Lilly’s innovation and growth goals, focusing on Artificial Intelligence.
Partner with Global Supply Chain and Global Tech at Lilly teams to implement integration solutions between systems such as SAP S/4HANA, SAP Transportation Management (TMS), TransVoyant, SAP BN4L, Project 44, ColdStream Logistics, SensiWatch, and other transportation management and logistics focused systems.
Maintain high levels of customer satisfaction by delivering exceptional IT support to end-users and addressing their needs promptly.
Maintain computer system validation for responsible applications.
Deliver recommendations to implement improved processes and controls, and drive the transformation of those approved recommendations.
Build relationships with internal and external customers and partners.
Manage budgets for large-scale projects or programs.
Interact with regulators, customers, or other outside stakeholders on business issues.
Perform other duties related to ongoing delivery and program transformation as assigned by senior management.
What You Should Bring
Deep understanding of pharmaceutical operations, especially in manufacturing, supply chain, and compliance.
Excellent problem-solving skills to address complex IT issues and implement effective solutions in a timely manner.
Exceptional customer service and communication skills to maintain high end-user satisfaction.
Proficiency in handling IT changes, updates, and system upgrades with minimal disruptions and in accordance with industry best practices.
Proficiency in ITIL principles, including incident, problem, and change management, to streamline IT support processes.
Understanding of cybersecurity best practices to protect critical pharmaceutical manufacturing systems and sensitive data.
Proven ability to work effectively in high-pressure, time-sensitive situations.
Basic Requirements
Bachelor’s degree in Software Engineering, Computer Science, Computer Engineering, or a related field, with a minimum of 7 years of IT experience working with Global Supply Chain.
OR High School Diploma with relevant work experience, with a minimum of 15 years of IT experience working with Global Supply Chain; minimum of 7 years of IT experience working with Global Supply Chain and a Bachelor’s degree in Software Engineering, Computer Science, Computer Engineering or a related field.
Additional Preferences
Master’s degree in Computer Science, Information Technology, Business Administration, or a related field is preferred.
Exposure to international operations, diverse teams, global IT projects, or working in a global organization.
Previous LEAN and Agile experience.
Understanding of pharmaceutical manufacturing processes and compliance with industry-specific regulations, such as FDA guidelines for Good Manufacturing Practices (GMP).
Certification in relevant IT areas (e.g., ITIL, AI, Cloud, etc.) is a plus.
Other Information
Role is Monday through Friday and based on-site. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). Occasional extended hour and / or off-hour work may be required.
Position will be based at the Eli Lilly Corporate Center in Indianapolis, IN.
Seniority level Mid-Senior level
Employment type Full-time
Job function Business Development and Sales
Industries Internet News
Compensation $124,500 - $182,600 per year.
EEO Statement Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
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