Eli Lilly and Company
Business Process Architect (BPA) MQ IT, GSC
Eli Lilly and Company, Indianapolis, Indiana, us, 46262
Overview
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and support communities through philanthropy and volunteerism. We put people first and are looking for people who are determined to make life better for others.
Position Brand Description Lilly is entering an exciting period of growth with ongoing investments to create state-of-the-art manufacturing sites and expand existing facilities to meet capacity needs. The facilities will utilize the latest technology, highly integrated and automated manufacturing systems, with a focus on minimizing environmental impact.
What You’ll Be Doing You will be part of Tech at Lilly MQ (Manufacturing and Quality), an organization that drives manufacturing operational excellence through technology. The focus for this role will be on Global Supply Chain Logistics and Transportation Management processes and systems. MQ Tech at Lilly aims to enable the making of medicine with safety first and quality always.
As the Business Process Architect, you will be a strategic technology leader responsible for aligning technology solutions with business objectives. This role drives innovation, business transformation, and measurable value through design and implementation of scalable, integrated architectures. The BPA partners with business and technology stakeholders to shape strategy, influence decisions, and deliver high-impact solutions that meet organizational needs.
How You’ll Succeed
Act as a liaison between business stakeholders (e.g., supply chain, manufacturing, regulatory, commercial) and IT teams. Ensure technology solutions are aligned with strategic business goals and regulatory requirements.
Subject Matter Expert in Global Supply Chain Systems, with emphasis on Transportation Management and Logistics, and knowledge of warehouse management systems.
Assist in translating business requirements to application needs for custom-developed applications and/or COTS/SaaS configuration.
Leverage understanding of functional business processes to enable key area stakeholders to meet business outcomes aligned with Global Supply Chain and MQ Tech at Lilly Global Supply Chain team.
Align global supply chain strategies with Lilly’s innovation and growth goals, focusing on Artificial Intelligence.
Partner with Global Supply Chain and Global Tech at Lilly teams to implement integration solutions between SAP S/4HANA, SAP Transportation Management (TMS), TransVoyant, SAP BN4L, Project 44, ColdStream Logistics, SensiWatch, and other systems.
Maintain high levels of customer satisfaction by delivering exceptional IT support to end-users.
Maintain computer system validation for responsible applications.
Deliver recommendations to implement improved processes and controls, and drive the transformation of those approved recommendations.
Build relationships with internal and external customers and partners.
Manage budgets for large-scale projects or programs.
Interact with regulators, customers, or other outside stakeholders on business issues.
Perform other duties related to ongoing delivery and program transformation as assigned by senior management.
What You Should Bring
Deep understanding of pharmaceutical operations, especially in manufacturing, supply chain, and compliance.
Excellent problem-solving skills to address complex IT issues and implement effective solutions.
Exceptional customer service and communication skills to maintain high end-user satisfaction.
Proficiency in handling IT changes, updates, and system upgrades with minimal disruptions and in accordance with industry best practices.
Proficiency in ITIL principles, including incident, problem, and change management.
Understanding of cybersecurity best practices to protect critical pharmaceutical manufacturing systems and data.
Proven ability to work effectively in high-pressure, time-sensitive situations.
Basic Requirements
Bachelor’s degree in Software Engineering, Computer Science, Computer Engineering, or related field, with a minimum of 7 years of IT experience working with Global Supply Chain; OR a High School Diploma with relevant work experience and a minimum of 15 years of IT experience in Global Supply Chain.
Additional Preferences
Master’s degree in Computer Science, Information Technology, Business Administration, or related field is preferred.
Exposure to international operations, diverse teams, global IT projects, or working in a global organization.
Previous LEAN and Agile experience.
Understanding of pharmaceutical manufacturing processes and compliance with GMP regulations.
Certification in IT areas (e.g., ITIL, AI, Cloud) is a plus.
Other Information
Role is Monday through Friday and based on-site. Must be flexible to accommodate production schedules, shutdowns, and occasional extended/ off-hour work.
Position based at the Eli Lilly Corporate Center in Indianapolis, IN.
Note: When applying internally, your current supervisor is notified. We encourage employees to discuss opportunities with their supervisor before applying.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks and are open to all employees. Our groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network, Lilly India Network, Organization of Latinx at Lilly, PRIDE, Veterans Leadership Network, Women’s Initiative for Leading at Lilly, enAble. Learn more about all of our groups.
Lilly is dedicated to helping individuals with disabilities to engage in the workforce. If you require accommodation to submit a resume, please review the accommodation process and contact the U.S. Immigration Team for visa-related questions. (URL text removed for formatting.)
Lilly is proud to be an EEO Employer and does not discriminate on the basis of protected statuses. Our ERGs continue to offer support networks for employees.
Actual compensation will depend on a candidate’s education, experience, skills, and location. The anticipated wage range for this position is $124,500 - $182,600. Full-time employees may be eligible for a company bonus and comprehensive benefits as described by Lilly policies.
#WeAreLilly
#J-18808-Ljbffr
Position Brand Description Lilly is entering an exciting period of growth with ongoing investments to create state-of-the-art manufacturing sites and expand existing facilities to meet capacity needs. The facilities will utilize the latest technology, highly integrated and automated manufacturing systems, with a focus on minimizing environmental impact.
What You’ll Be Doing You will be part of Tech at Lilly MQ (Manufacturing and Quality), an organization that drives manufacturing operational excellence through technology. The focus for this role will be on Global Supply Chain Logistics and Transportation Management processes and systems. MQ Tech at Lilly aims to enable the making of medicine with safety first and quality always.
As the Business Process Architect, you will be a strategic technology leader responsible for aligning technology solutions with business objectives. This role drives innovation, business transformation, and measurable value through design and implementation of scalable, integrated architectures. The BPA partners with business and technology stakeholders to shape strategy, influence decisions, and deliver high-impact solutions that meet organizational needs.
How You’ll Succeed
Act as a liaison between business stakeholders (e.g., supply chain, manufacturing, regulatory, commercial) and IT teams. Ensure technology solutions are aligned with strategic business goals and regulatory requirements.
Subject Matter Expert in Global Supply Chain Systems, with emphasis on Transportation Management and Logistics, and knowledge of warehouse management systems.
Assist in translating business requirements to application needs for custom-developed applications and/or COTS/SaaS configuration.
Leverage understanding of functional business processes to enable key area stakeholders to meet business outcomes aligned with Global Supply Chain and MQ Tech at Lilly Global Supply Chain team.
Align global supply chain strategies with Lilly’s innovation and growth goals, focusing on Artificial Intelligence.
Partner with Global Supply Chain and Global Tech at Lilly teams to implement integration solutions between SAP S/4HANA, SAP Transportation Management (TMS), TransVoyant, SAP BN4L, Project 44, ColdStream Logistics, SensiWatch, and other systems.
Maintain high levels of customer satisfaction by delivering exceptional IT support to end-users.
Maintain computer system validation for responsible applications.
Deliver recommendations to implement improved processes and controls, and drive the transformation of those approved recommendations.
Build relationships with internal and external customers and partners.
Manage budgets for large-scale projects or programs.
Interact with regulators, customers, or other outside stakeholders on business issues.
Perform other duties related to ongoing delivery and program transformation as assigned by senior management.
What You Should Bring
Deep understanding of pharmaceutical operations, especially in manufacturing, supply chain, and compliance.
Excellent problem-solving skills to address complex IT issues and implement effective solutions.
Exceptional customer service and communication skills to maintain high end-user satisfaction.
Proficiency in handling IT changes, updates, and system upgrades with minimal disruptions and in accordance with industry best practices.
Proficiency in ITIL principles, including incident, problem, and change management.
Understanding of cybersecurity best practices to protect critical pharmaceutical manufacturing systems and data.
Proven ability to work effectively in high-pressure, time-sensitive situations.
Basic Requirements
Bachelor’s degree in Software Engineering, Computer Science, Computer Engineering, or related field, with a minimum of 7 years of IT experience working with Global Supply Chain; OR a High School Diploma with relevant work experience and a minimum of 15 years of IT experience in Global Supply Chain.
Additional Preferences
Master’s degree in Computer Science, Information Technology, Business Administration, or related field is preferred.
Exposure to international operations, diverse teams, global IT projects, or working in a global organization.
Previous LEAN and Agile experience.
Understanding of pharmaceutical manufacturing processes and compliance with GMP regulations.
Certification in IT areas (e.g., ITIL, AI, Cloud) is a plus.
Other Information
Role is Monday through Friday and based on-site. Must be flexible to accommodate production schedules, shutdowns, and occasional extended/ off-hour work.
Position based at the Eli Lilly Corporate Center in Indianapolis, IN.
Note: When applying internally, your current supervisor is notified. We encourage employees to discuss opportunities with their supervisor before applying.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks and are open to all employees. Our groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network, Lilly India Network, Organization of Latinx at Lilly, PRIDE, Veterans Leadership Network, Women’s Initiative for Leading at Lilly, enAble. Learn more about all of our groups.
Lilly is dedicated to helping individuals with disabilities to engage in the workforce. If you require accommodation to submit a resume, please review the accommodation process and contact the U.S. Immigration Team for visa-related questions. (URL text removed for formatting.)
Lilly is proud to be an EEO Employer and does not discriminate on the basis of protected statuses. Our ERGs continue to offer support networks for employees.
Actual compensation will depend on a candidate’s education, experience, skills, and location. The anticipated wage range for this position is $124,500 - $182,600. Full-time employees may be eligible for a company bonus and comprehensive benefits as described by Lilly policies.
#WeAreLilly
#J-18808-Ljbffr