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Join to apply for the General Manager II role at TNDC
Description
Job Title: General Manager II
Department: Property Management
Employment Status: Full-Time; Non-Exempt
Pay Range: $35.00- $38.00/hour
Location: 78 Haight St, San Francisco, CA 94102
Schedule: Monday - Friday 9:00 am - 5:30 pm; 100% Onsite
Summary: Under the direction of the Property Supervisor, the General Manager II is responsible for the overall operation of a multi-family property for extremely and very low-income tenants, including formerly homeless families and disabled adults. The General Manager will oversee the day-to-day operations of the property, maintain a supportive environment for residents, ensure sound fiscal management, oversee building and grounds maintenance, manage onsite staff, and interact with vendors.
Essential Duties:
- Building Operations and Supervision:
- Manage building operations, supervise staff and vendors, ensure quality work, and adhere to policies.
- Respond to resident requests and complaints promptly and courteously.
- Oversee maintenance and custodial work, conduct inspections, and develop emergency plans.
- Participate in meetings and perform other tasks as assigned.
- Maintain high occupancy, actively market units, and ensure compliance with protocols and policies.
- Review applications, conduct tours, and verify income for leasing.
- Inspect units and common areas regularly, ensure timely work order completion.
- Finance:
- Monitor financials, participate in budgeting, review accounts, and process rent transactions accurately.
- Tenant Relations:
- Maintain good relationships with residents, perform inspections, and adhere to fair housing laws.
- Compliance:
- Maintain resident files, ensure regulatory compliance, and manage evictions per legal guidelines.
- Qualifications:
- Ability to work with diverse populations, demonstrate sound judgment, and possess strong organizational and communication skills.
- Minimum of an associate degree or equivalent experience, with at least 1 year of management and supervisory experience.
- Proficiency in Microsoft Word and Excel, with experience in HUD and Tax Credit programs preferred.
- Preferred qualifications include certification, familiarity with Tenderloin neighborhood, and bilingual skills.
Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer and complies with the San Francisco Fair Chance Ordinance.
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