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One Rheumatology LLC

FRONT DESK/ MEDICAL ASSISTANT

One Rheumatology LLC, Florida, New York, United States

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Join Our Extraordinary Team at One Rheumatology! Front Desk / Medical Assistant Palm Beach Gardens, FL Are you a highly energetic, digitally-savvy, and responsible multitasker who thrives in a dynamic, patient-centered environment? We’re seeking an exceptional

Front Desk / Medical Assistant

to join our fast-growing, modern Rheumatology practice in the heart of Palm Beach Gardens. At

One Rheumatology , we’re not just a clinic — we’re a mission-driven team providing

cutting-edge, compassionate care

to people living with autoimmune and chronic inflammatory conditions. We pride ourselves on being kind, efficient, and innovative — all within a newly renovated, beautiful office space. What You’ll Do

Patient Communication & Experience:

Manage, triage, and oversee all patient communications and requests across phone, portal, and text — ensuring every patient interaction reflects the level of Medicine practiced. Welcome & Support Patients:

Greet patients warmly, manage check-in/out, verify insurance, and process payments. Coordinate Care:

Schedule appointments, track follow-ups, and ensure seamless communication between patients and providers. Clinical Support:

back up support for MA team, able to take vitals, confirm consents, and assist with medication check-outs. Provider Assistance:

Anticipate needs and help keep the clinical flow on track. Insurance & Authorizations:

Manage prior auths, referrals, and eligibility verifications. Medical Records & Communication:

Handle record requests, prescription refills, and patient messages. Operations:

Contribute to the efficiency and smooth daily operations of the practice. What You Bring

Experience:

3+ years in a clinical, medical office, or hospital setting (Front Desk and/or MA experience required). Tech Skills:

Comfortable with EMRs, digital tools, and modern communication platforms; NextGen or similar EMR experience a plus. Education:

Certified Medical Assistant diploma or equivalent. Communication:

Excellent verbal and written English; Spanish fluency is a plus. Mindset:

Positive, proactive, reliable, and adaptable — with a genuine passion for helping patients and supporting your team. Why You’ll Love Working With Us

Join a

mission-driven

practice changing lives through expert, integrative care. Be part of a

supportive, collaborative, and fun

team that values kindness, good humor and excellence. Work in a

state-of-the-art, beautifully designed office

in Palm Beach Gardens. Grow with us

— we’re expanding, and we love to promote from within! If you’re ready to bring energy, empathy, and excellence to every day — we’d love to meet you. Apply now and help us redefine patient care at One Rheumatology. Job Type: Full-time Pay: From $19.00 per hour Expected hours: 35 – 40 per week Benefits: 401(k) Health insurance Paid time off Experience: Medical office: 3 years (Required) Language: English (Required) Spanish (Preferred) License/Certification: Certified Medical Assistant (Preferred) Ability to Commute: Palm Beach Gardens, FL 33410 (Required) Work Location: In person

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