UPS
Ops Senior Admin Assistant ON-SITE Sun-Thur 22:00 - 06:30
UPS, Durham, North Carolina, United States, 27703
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Operations Senior Administrative Assistant at Marken, UPS Healthcare Precision Logistics – part of one of the country’s largest Next Flight Out, ground expedite, and Service Parts Logistic providers.
Job Description Our 24×7 call center is hiring for service‑oriented individuals who are career‑minded and enjoy a challenging and dynamic environment. This position works to solve a full range of logistics challenges by engaging with customers and/or agents.
Working Hours & Location 3rd shift Sunday – Thursday 22:00 to 06:30. On‑Site – Marken Headquarters, 1009 Slater Rd, Durham, NC 27703.
What You Will Do
Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail
Using MNX’s proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high‑tech industries
Communicate with customers and agents in a professional and courteous manner
Meet required team metrics
Stay current on all required training
What You Bring
At least 1 year of customer service experience
Time Management
Must be at least 18 years old and have a high school diploma or GED
Proficient in Microsoft Word, Excel, Outlook & data entry and type 30 WPM
Knowledge of U.S. and world geography and time zones is preferred
Call Center experience is preferred
Outstanding communication, customer service, and organizational skills
Ability to operate in a fast‑paced and demanding environment
Flexible – with the ability to work additional hours as business requires
Hours Starting Base Pay: $20.70 per hour.
Employee Type: Permanent.
Other Criteria UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
UPS is an equal‑opportunity employer. UPS does not discriminate on the basis of race, color, religion, sex, national origin, veteran, disability, age, sexual orientation, gender identity, or any other characteristic protected by law.
Basic Qualifications Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
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Operations Senior Administrative Assistant at Marken, UPS Healthcare Precision Logistics – part of one of the country’s largest Next Flight Out, ground expedite, and Service Parts Logistic providers.
Job Description Our 24×7 call center is hiring for service‑oriented individuals who are career‑minded and enjoy a challenging and dynamic environment. This position works to solve a full range of logistics challenges by engaging with customers and/or agents.
Working Hours & Location 3rd shift Sunday – Thursday 22:00 to 06:30. On‑Site – Marken Headquarters, 1009 Slater Rd, Durham, NC 27703.
What You Will Do
Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail
Using MNX’s proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high‑tech industries
Communicate with customers and agents in a professional and courteous manner
Meet required team metrics
Stay current on all required training
What You Bring
At least 1 year of customer service experience
Time Management
Must be at least 18 years old and have a high school diploma or GED
Proficient in Microsoft Word, Excel, Outlook & data entry and type 30 WPM
Knowledge of U.S. and world geography and time zones is preferred
Call Center experience is preferred
Outstanding communication, customer service, and organizational skills
Ability to operate in a fast‑paced and demanding environment
Flexible – with the ability to work additional hours as business requires
Hours Starting Base Pay: $20.70 per hour.
Employee Type: Permanent.
Other Criteria UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
UPS is an equal‑opportunity employer. UPS does not discriminate on the basis of race, color, religion, sex, national origin, veteran, disability, age, sexual orientation, gender identity, or any other characteristic protected by law.
Basic Qualifications Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
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