Western Veterinary Partners
Position Overview
Best Friends Veterinary Center is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.
Responsibilities
Schedule and manage the flow of appointments.
Provide empathetic customer service while multi‑tasking between a multi‑line phone system and in‑person clients.
Process financial transactions.
Answer inquiries and provide essential information about the services we provide.
Ideal Candidate Background in fast‑paced customer service, friendly and outgoing, detail‑oriented, excellent at multi‑tasking, and committed to contributing to a team‑focused environment.
Full‑time position with a flexible schedule and availability needed Monday to Saturday (2–3 shifts per month, 8 a.m.–2 p.m.).
Benefits and Compensation
Compensation: $17–$18 per hour.
Health package: Medical, dental, and vision insurance.
Life insurance and disability.
Employee Assistance Program.
401(k) options.
Paid time off in accordance with site policy and applicable law.
Personal pet discount.
Minimum Qualifications
1+ years of client service experience.
Previous veterinary experience (required).
Proficiency in the following skills:
Works well in a team setting.
Motivated to grow professionally.
Client communication and education.
Attentive to details.
Passion for veterinary medicine.
Company Profile Best Friends Veterinary Center is proud to be an AAHA‑accredited hospital providing exceptional care to small animals (and the occasional exotic pet) in Grafton, WI. Our staff is passionate about veterinary medicine, has a long‑term commitment to the field, and takes a Fear Free approach to patient care. We have a talented DVM team that offers a wide range of services, from general soft tissue surgery and dentistry to breed‑specific DNA testing, acupuncture, and canine rehabilitation. We also work with a mobile surgeon for orthopedic services and do not perform any cosmetic surgeries, such as ear cropping and declaws. Our facility includes 6 exam rooms, 2 dental wet tables, digital radiology, ultrasound, a therapy laser, an underwater treadmill, and more, and we emphasize wellness plans to our clients to ensure their pets receive the best care possible throughout their lives.
WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations if you need assistance completing the application process.
#J-18808-Ljbffr
Responsibilities
Schedule and manage the flow of appointments.
Provide empathetic customer service while multi‑tasking between a multi‑line phone system and in‑person clients.
Process financial transactions.
Answer inquiries and provide essential information about the services we provide.
Ideal Candidate Background in fast‑paced customer service, friendly and outgoing, detail‑oriented, excellent at multi‑tasking, and committed to contributing to a team‑focused environment.
Full‑time position with a flexible schedule and availability needed Monday to Saturday (2–3 shifts per month, 8 a.m.–2 p.m.).
Benefits and Compensation
Compensation: $17–$18 per hour.
Health package: Medical, dental, and vision insurance.
Life insurance and disability.
Employee Assistance Program.
401(k) options.
Paid time off in accordance with site policy and applicable law.
Personal pet discount.
Minimum Qualifications
1+ years of client service experience.
Previous veterinary experience (required).
Proficiency in the following skills:
Works well in a team setting.
Motivated to grow professionally.
Client communication and education.
Attentive to details.
Passion for veterinary medicine.
Company Profile Best Friends Veterinary Center is proud to be an AAHA‑accredited hospital providing exceptional care to small animals (and the occasional exotic pet) in Grafton, WI. Our staff is passionate about veterinary medicine, has a long‑term commitment to the field, and takes a Fear Free approach to patient care. We have a talented DVM team that offers a wide range of services, from general soft tissue surgery and dentistry to breed‑specific DNA testing, acupuncture, and canine rehabilitation. We also work with a mobile surgeon for orthopedic services and do not perform any cosmetic surgeries, such as ear cropping and declaws. Our facility includes 6 exam rooms, 2 dental wet tables, digital radiology, ultrasound, a therapy laser, an underwater treadmill, and more, and we emphasize wellness plans to our clients to ensure their pets receive the best care possible throughout their lives.
WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations if you need assistance completing the application process.
#J-18808-Ljbffr