Sunshine Retirement Living
POSITION DESCRIPTION
Job Title:
Server
Supervisor: Executive Chef or Management Team | FLSA Status: Hourly, non‑exempt | Date Approved: September 2025
OVERALL JOB PURPOSE Uphold our values of People, Passion, and Excellence through outstanding meal service to our residents and guests. Provide excellent service to residents, guests, and coworkers in a courteous and friendly manner while following company’s procedures.
MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS
Maintains food handlers permit as necessary to fulfill state regulations
Have a general knowledge of sanitation and safe food handling practices
Ability to patiently present meal alternatives to residents and guests
Must meet state age-related requirements or other state related requirements (as applicable for position)
Demonstrated ability to communicate effectively and positively in English, both verbally and in writing, with residents and staff
Ability to work in a team setting and be a positive team player
Maintain a positive, respectful, and professional approach with coworkers and residents
Ability to keep all business and operations information confidential
Possess excellent customer service and organizational skills
Ability to work with little supervision and maintain a high level of performance
Ability to work under time constraints and meet department deadlines while following all policies, procedures, and standards
Satisfactorily pass company’s and state regulated criminal record clearance, health screening and TB clearance (if applicable)
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Greets residents (and visitors if applicable) at table before taking orders or serving
Politely and efficiently take meal orders and deliver them to kitchen using POS Tablets or in certain situations using paper tickets.
Serves beverages, cereals, soups, salads, meals, and desserts
Responds to additional patron requirements by inquiring of needs; observing dining process. Reports issues to management immediately if not resolved
Delivers meal trays to resident apartments as necessary
Busses and cleans dining room tables and chairs
Vacuums dining room after meals
Sets tables for next meal
Completes side duties, such as adding sugar and creamer packets, cleaning beverage center, etc.
Performs other duties as assigned by Assistant Manager or Dining Room Coordinator
OTHER JOB DUTIES AND RESPONSIBILITIES
Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others
Meet the assigned work requirements of the job, regular attendance is required
Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude
Represent the Community in the Community in a professional, courteous, and friendly manner
Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor
Adhere to company policies, procedures, and standards
Promote resident advocacy and demonstrate excellent customer service at all times
Attend education and training classes as necessary to fulfill state regulations applicable to the position
Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed)
Equal Employment Opportunity Statement Sunshine Retirement Living (The Company) proudly provides equal employment opportunities to all employees and applicants. We celebrate diversity and are committed to creating an inclusive environment where residents, employees, and families feel respected and valued, regardless of race, color, religion, sex, national origin, age, disability, or any other protected status.
Salary-History Statement Sunshine Retirement Living (The Company) is committed to fair and equitable pay practices. We do not request or consider an applicant’s past or current salary when making compensation decisions, in compliance with applicable salary history and pay equity laws.
PHYSICAL REQUIREMENTS Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Tasks vary from 20% to 100% of the time and include standing, walking, sitting, pushing/pulling, reaching, grasping, climbing, stooping, talking, tasting, and other physical activities. The demands include lifting and exerting force ranging from up to 10 pounds to more than 100 pounds, with corresponding frequency categories (20% or less, 20%–40%, 40%–60%, 60%–80%, 80%–100%).
The Community reserves the right to revise the duties set forth in this job description at its discretion.
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Server
Supervisor: Executive Chef or Management Team | FLSA Status: Hourly, non‑exempt | Date Approved: September 2025
OVERALL JOB PURPOSE Uphold our values of People, Passion, and Excellence through outstanding meal service to our residents and guests. Provide excellent service to residents, guests, and coworkers in a courteous and friendly manner while following company’s procedures.
MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS
Maintains food handlers permit as necessary to fulfill state regulations
Have a general knowledge of sanitation and safe food handling practices
Ability to patiently present meal alternatives to residents and guests
Must meet state age-related requirements or other state related requirements (as applicable for position)
Demonstrated ability to communicate effectively and positively in English, both verbally and in writing, with residents and staff
Ability to work in a team setting and be a positive team player
Maintain a positive, respectful, and professional approach with coworkers and residents
Ability to keep all business and operations information confidential
Possess excellent customer service and organizational skills
Ability to work with little supervision and maintain a high level of performance
Ability to work under time constraints and meet department deadlines while following all policies, procedures, and standards
Satisfactorily pass company’s and state regulated criminal record clearance, health screening and TB clearance (if applicable)
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Greets residents (and visitors if applicable) at table before taking orders or serving
Politely and efficiently take meal orders and deliver them to kitchen using POS Tablets or in certain situations using paper tickets.
Serves beverages, cereals, soups, salads, meals, and desserts
Responds to additional patron requirements by inquiring of needs; observing dining process. Reports issues to management immediately if not resolved
Delivers meal trays to resident apartments as necessary
Busses and cleans dining room tables and chairs
Vacuums dining room after meals
Sets tables for next meal
Completes side duties, such as adding sugar and creamer packets, cleaning beverage center, etc.
Performs other duties as assigned by Assistant Manager or Dining Room Coordinator
OTHER JOB DUTIES AND RESPONSIBILITIES
Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others
Meet the assigned work requirements of the job, regular attendance is required
Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude
Represent the Community in the Community in a professional, courteous, and friendly manner
Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor
Adhere to company policies, procedures, and standards
Promote resident advocacy and demonstrate excellent customer service at all times
Attend education and training classes as necessary to fulfill state regulations applicable to the position
Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed)
Equal Employment Opportunity Statement Sunshine Retirement Living (The Company) proudly provides equal employment opportunities to all employees and applicants. We celebrate diversity and are committed to creating an inclusive environment where residents, employees, and families feel respected and valued, regardless of race, color, religion, sex, national origin, age, disability, or any other protected status.
Salary-History Statement Sunshine Retirement Living (The Company) is committed to fair and equitable pay practices. We do not request or consider an applicant’s past or current salary when making compensation decisions, in compliance with applicable salary history and pay equity laws.
PHYSICAL REQUIREMENTS Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Tasks vary from 20% to 100% of the time and include standing, walking, sitting, pushing/pulling, reaching, grasping, climbing, stooping, talking, tasting, and other physical activities. The demands include lifting and exerting force ranging from up to 10 pounds to more than 100 pounds, with corresponding frequency categories (20% or less, 20%–40%, 40%–60%, 60%–80%, 80%–100%).
The Community reserves the right to revise the duties set forth in this job description at its discretion.
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