Metasys Technologies, Inc.
Workplace Experience Coordinator
Metasys Technologies, Inc., Palo Alto, California, United States
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Workplace Experience Coordinator Palo Alto, CA (Onsite) 01/19/2026 - 02/28/2026 Shift -
Mon to Fri; 8 AM - 4:30 PM PST
Job Description: Summary
Deliver a world-class customer service experience to employees and guests of a designated building. Part of the Workplace Experience function, responsible for providing exceptional service to clients and visitors.
What You ll Do (Typical Working Day)
Serve as the first point of contact for all entering the facility: greet warmly, issue visitor/parking passes, and follow security protocols. Answer telephones professionally, create presentations, and speak to groups of varying sizes. Arrange and confirm recreational, dining, and business activities on behalf of requestors. Manage janitorial or maintenance work orders; coordinate workplace services including mail, office supplies, and onboarding. Address inquiries or complaints from employees, guests, and co-workers with professional, customer service-driven solutions. Organize and manage on-site events: secure event space, handle setup/tear down, and ensure supply delivery. Follow property-specific security and emergency procedures; notify appropriate parties to ensure safety. Coordinate with vendors supplying services or goods to the workplace. Explain detailed or complex information within the team; follow manager s directions. Perform clearly defined duties using existing procedures to solve straightforward problems, with limited discretion.
What You ll Need
High School Diploma or GED, plus up to 2 years of job-related experience. Ability to follow basic work routines and standards. Strong communication skills for exchanging straightforward information. Working knowledge of Microsoft Office (Word, Excel, Outlook, etc.). Strong organizational skills and an inquisitive mindset.
Interview Process
1 virtual interview
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
Workplace Experience Coordinator Palo Alto, CA (Onsite) 01/19/2026 - 02/28/2026 Shift -
Mon to Fri; 8 AM - 4:30 PM PST
Job Description: Summary
Deliver a world-class customer service experience to employees and guests of a designated building. Part of the Workplace Experience function, responsible for providing exceptional service to clients and visitors.
What You ll Do (Typical Working Day)
Serve as the first point of contact for all entering the facility: greet warmly, issue visitor/parking passes, and follow security protocols. Answer telephones professionally, create presentations, and speak to groups of varying sizes. Arrange and confirm recreational, dining, and business activities on behalf of requestors. Manage janitorial or maintenance work orders; coordinate workplace services including mail, office supplies, and onboarding. Address inquiries or complaints from employees, guests, and co-workers with professional, customer service-driven solutions. Organize and manage on-site events: secure event space, handle setup/tear down, and ensure supply delivery. Follow property-specific security and emergency procedures; notify appropriate parties to ensure safety. Coordinate with vendors supplying services or goods to the workplace. Explain detailed or complex information within the team; follow manager s directions. Perform clearly defined duties using existing procedures to solve straightforward problems, with limited discretion.
What You ll Need
High School Diploma or GED, plus up to 2 years of job-related experience. Ability to follow basic work routines and standards. Strong communication skills for exchanging straightforward information. Working knowledge of Microsoft Office (Word, Excel, Outlook, etc.). Strong organizational skills and an inquisitive mindset.
Interview Process
1 virtual interview
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.