Product Owner Job at Hawaii Medical Service Association in Honolulu

• Product Ownership & Agile Delivery:

• Develop, maintain and communicate product vision & roadmaps, ensuring alignment with organizational goals, technology trends, and customer needs.
• Represent the voice of the customer and business stakeholders within the Scrum team, ensuring user stories deliver measurable value.
• Own and evolve the product backlog, prioritizing based on performance analytics, stakeholder input, sprint outcomes, and shifting business priorities to maximize value delivery.
• Partner with nexus & scrum team(s) to ensure timely and high-quality delivery through agile ceremonies and best practices.
• Facilitate cross-functional collaboration between developers, QA, UX, and architecture to align on technical feasibility, design standards, and user experience goals.
• Support release planning and deployment coordination across environments.

• Product Strategy & Requirements:

• Translate business needs and strategic goals into innovative, scalable solutions aligned with healthcare industry challenges and regulatory requirements.
• Apply business insight and analysis to develop strategies that reflect constraints, resources, and HMSA values.
• Define and document product features and user stories that reflect strategic objectives and adhere to architectural standards
• Continuously improve processes, templates, and methodologies to enhance customer experience, quality, and launch time.

• Stakeholder Management:

• Build strong relationships with stakeholders at all levels, ensuring alignment on needs and clear communication throughout the product development lifecycle.
• Level set stakeholders' expectations and facilitate collaboration to define and deliver feasible product visions.
• Act as primary liaison between business stakeholders and development teams, leading and mentoring stakeholders on product lifecycle, processes, and tools.
• Present and communicate with executive level leadership

• Collaboration:

• Partner with architecture, agile teams, and project management office to develop standards, processes, and continuous improvement opportunities.
• Support product owners, program managers, solution delivery managers and agile teams with strategic alignment and prioritization.
• Mentor product team members and create product tools, templates, and processes.

• Performance Outcomes: - Define and monitor key performance indicators (KPIs) for products and initiatives, using data to drive optimization. • Enterprise Agile Leadership:

• Support the Enterprise Agile Initiative, providing strategic direction, fostering a culture of agility, and driving continuous improvement across IT product development.
• Enable product management lifecycle and agile methodologies across teams.

• Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid

• Bachelor's degree and five years of related work experience; or equivalent combination of education and related work experience.
• In-depth knowledge of managed care, PPO, HMO, Medicaid, Medicare Advantage, and commercial group health plans
• Strong working knowledge of claims adjudication systems (e.g., Facets, QNXT, Epic Tapestry, HealthEdge)
• Effective written and verbal communication skills
• Intermediate knowledge of Microsoft Office applications including, but not limited to Word, PowerPoint, Outlook and Excel.