RIT Solutions, Inc.
Technical Product Owner Job at RIT Solutions, Inc. in Glendale
RIT Solutions, Inc., Glendale, CA, US
5. Data-Driven Decision Making - Knowledge of dashboards, reports and data insights to track product success and KPIs What are the MUST HAVE Critical Skills for this position?
- Agile & Scrum Leadership - Ability to own and prioritize the product backlog, define user stories, and collaborate effectively with Scrum teams to ensure timely delivery of features/project
- Stakeholder & Cross Departments Coordination - Proven ability to engage and align multiple teams, including IT, leadership and business stakeholders, ensuring clarity on goals, priorities and dependencies
- Strong Communication & Problem-Solving Skills - Ability to articulate complex ideas clearly (both verbally and in writing), navigate challenges, facilitate discussions, and drive resolutions to roadblocks. Must be a proactive problem solver with a solution oriented mindset
- Adaptability & Issue Mitigation - Ability to manage changing priorities, mitigate risk, and anticipate potential project blockers, ensuring the team remains on track while maintaining a collaborative and positive attitude
- Workflow & Process Automation - Experience in creating workflows, process automation artifacts, and documentation to support business and IT alignment
- Salesforce experience or familiarity with SF Service Cloud, Salesforce Experience Cloud (Community Cloud), Salesforce Sales Cloud
- SQL / SOQL skills
- Work experience in the Dental Industry
- Bachelor's degree in business management, computer science, information technology, or equivalent education and work experience.
- 5 years' experience as an Agile Scrum Product Owner or similar roles. 4 years Scrum experience.
- Strong knowledge/experience in agile development practices (especially Scrum and/or Kanban), methodologies and tools.
- Certified Product Owner (CPO) or similar qualification in product ownership or analysis is desirable.
- Health Insurance industry experience is desirable Experience with distributed (off-site and/or off-shore) product & development teams.
- Strong experience in Microsoft Office Suite (Excel, PowerPoint, Word) Experience in accessing and analyzing data with tools such as SQL.
- Expertise with collaboration tools such as SharePoint or Microsoft Team Foundation Server.