Position Summary
The Special Assistant to the Senior Vice President of Human Resources plays a critical role in driving the transformation and continuous improvement of Human Resources services. This position supports strategic project management, process improvement initiatives, governance activities, and executive-level coordination. Serving as a key member of the senior management team, the Special Assistant partners with HR Business Partners, HR leadership, and cross-functional stakeholders to advance organizational priorities, improve operational effectiveness, and ensure accountability across HR initiatives.
Essential Duties and Responsibilities
Key Responsibilities
- Proactively manage the SVP of HR’s complex calendar, anticipating priorities, resolving conflicts, and aligning schedules with strategic objectives
- Maintain forward-looking awareness of deadlines, deliverables, and competing priorities in a fast-paced healthcare environment
- Act as a strategic business partner to the SVP of HR by preparing, reviewing, and refining executive-level presentations, reports, and materials
- Serve as a trusted gatekeeper and liaison, exercising sound judgment in high-level internal and external interactions
- Operate beyond traditional administrative support, functioning as an executive partner and business manager to senior leadership
Executive & Administrative Support
- Represent the Senior Vice President of Human Resources in meetings and forums as assigned.
- Manage agendas, attendance, materials, and logistics for HR Council, Recruitment Council, HR Governance meetings, and other major forums, including coordination of Webex participation.
- Manage HR Governance agendas, materials, follow-ups, and facilitate meetings.
- Coordinate executive coverage in the absence of the Senior Executive Secretary.
- Assign system access and provide administrative oversight of the HR Confidential SharePoint.
Human Resources Operations & Initiatives
- Participate in developing, establishing, implementing, and recommending HR policies, practices, methods, procedures, and programs to improve operations.
- Assist with HR projects including, but not limited to, accretions, departmental reorganizations, and job description standardization.
- Facilitate the review and approval of Managerial Annual Leave Buyout requests in collaboration with the SVP of HR and Payroll.
- Prepare and issue one-year anniversary messages to new employees.
- Compile and distribute information to and from Chief Human Resources Officers and HR Directors.
- Develop and consolidate annual reports highlighting HR accomplishments.
Process Improvement & Project Management
- Identify and lead strategic process improvement initiatives in collaboration with key stakeholders.
- Serve as Project Manager for major HR initiatives, tracking progress and maintaining project trackers.
- Compile, analyze, and prepare metrics, dashboards, and project outcomes for executive presentation.
- Ensure timely completion of reports and required documentation.
- Support and communicate updates related to HR Governance, HR & Payroll Governance, and related initiatives.
- Participate in the development of standard work, workflows, visual management tools, and best practices.
- Provide consultation to leadership to support change management, continuous improvement, and problem-solving efforts.
Policy & Procedure Management
- Track draft HR policies and procedures through development and approval stages.
- Research background and best practices to support policy and procedure development.
- Facilitate policy and procedure authorization with key stakeholders.
Qualifications
Education
- Bachelor’s degree in Business, Human Resources, or a related field required
- Advanced degree preferred
Experience
- Minimum of 5 years’ experience supporting senior executive leadership within a healthcare environment
- Senior-level experience as a Special Assistant, Executive Partner, Business Manager, or equivalent (not a traditional administrative role)
- Exceptional organizational, communication, and time-management skills with the ability to manage competing priorities
- Highly professional, polished, and confident presence in executive, stakeholder, and cross-functional settings
- Demonstrated ability to operate strategically, anticipate needs, and influence outcomes
- Legal, regulatory, or compliance experience strongly preferred
Knowledge, Skills & Abilities
- Strong project management and organizational skills
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Visio)
- Ability to manage multiple priorities, meet deadlines, and work independently
- Excellent communication, presentation, and stakeholder engagement skills
- High level of discretion and ability to handle confidential information
Equipment Used
- General office equipment, including computer, scanner, printer, and copier
Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.