Landmark Hospitality
About By Landmark
By Landmark Hospitality is a vertically integrated hospitality company operating 15+ restaurants, event venues, and boutique hotels across New Jersey and Pennsylvania. With over two decades of excellence in adaptive reuse development and hospitality operations, we are recognized as an industry leader in creating extraordinary guest experiences at iconic properties including Liberty House, The Ryland Inn, Felina restaurants, Logan Inn, and The Albion Summit.
At Landmark, employees are known as
“Memorymakers” —reflecting our commitment to creating moments of joy, connection, and celebration for guests and one another. Our culture of sincerity, engaged service, and community impact defines everything we do.
Position Overview Reporting to the Chief Operating Officer, the Area Partner is a senior operational leader responsible for the financial performance, guest experience, and people leadership across a defined portfolio of Landmark properties. This role serves as the primary steward of brand standards, operational excellence, and cultural alignment at the unit level.
The ideal candidate is a highly accountable, hands‑on hospitality executive with deep multi‑unit experience who can balance strategic oversight with in‑the‑field leadership. The Area Partner is expected to drive results through strong General Manager partnerships, disciplined execution, and a relentless focus on guest experience and profitability.
Key Responsibilities Operations & Financial Performance
Own full P&L responsibility for assigned properties, driving revenue growth, cost discipline, and EBITDA performance
Partner with General Managers to execute annual operating plans, budgets, and rolling forecasts
Ensure consistent execution of Landmark operating standards across food, beverage, service, events, and facilities
Identify operational inefficiencies and implement corrective action plans to improve margins and performance
Lead labor optimization, scheduling discipline, and productivity initiatives aligned with business demand
Partner with Culinary and Beverage leadership to ensure menu execution, product quality, and cost controls
Monitor KPIs including sales, labor, prime cost, guest satisfaction, and retention, taking decisive action where needed
Leadership & People Development
Directly lead and develop General Managers and senior property leaders within the assigned portfolio
Set clear performance expectations and conduct regular coaching, performance reviews, and succession planning
Champion the Memorymaker culture, ensuring engagement, accountability, and alignment at every property
Partner with HR to support recruiting, onboarding, retention, and employee relations initiatives
Identify high‑potential leaders and actively support their professional growth and advancement
Model Landmark leadership behaviors through visible, hands‑on presence in the field
Guest Experience & Brand Stewardship
Ensure every property delivers a consistent, elevated guest experience aligned with Landmark brand standards
Act as a senior ambassador for Landmark, engaging with guests, clients, and community partners as needed
Oversee execution of service standards, training initiatives, and hospitality programming
Partner with Sales & Marketing to support private events, activations, and revenue‑driving initiatives
Address escalated guest concerns and ensure timely, thoughtful resolution
Strategic Execution & Growth Support
Support new restaurant, venue, and hotel openings by providing operational leadership and stabilization support
Partner with corporate teams on system implementations, process improvements, and company‑wide initiatives
Contribute to long‑term strategic planning and continuous improvement efforts across the portfolio
Ensure compliance with all federal, state (NJ & PA), and local regulations, including labor, safety, and licensing requirements
Qualifications Required
10+ years of progressive hospitality operations experience with at least 5 years in a multi‑unit leadership role
Proven track record of P&L ownership and driving financial results in high‑volume environments
Strong leadership experience managing General Managers and senior operators
Deep operational knowledge across restaurants, events, and/or boutique hospitality concepts
Ability to analyze financial and operational data and translate insights into action
Bachelor’s degree in Hospitality Management, Business, or related field (or equivalent experience)
Preferred
Experience overseeing a diverse portfolio of restaurants, event venues, and/or hotels
Background in founder‑led or growth‑oriented hospitality organizations
Experience with Restaurant365, Toast, Paycom, TripleSeat, or similar hospitality systems
History of successfully opening and stabilizing new properties
Strong understanding of New Jersey and Pennsylvania hospitality markets
Core Competencies
Operational Excellence:
Relentless focus on execution, standards, and results
People‑First Leadership:
Ability to inspire, develop, and hold leaders accountable
Financial Acumen:
Strong command of P&L management and performance drivers
Brand Stewardship:
Commitment to protecting and elevating the Landmark brand
Hands‑On Leadership:
Visible, engaged, and present across properties
Strategic Mindset:
Ability to balance short‑term execution with long‑term growth
Work Environment & Location
Field‑based role with regular travel to properties across New Jersey and Eastern Pennsylvania
Significant time spent onsite supporting General Managers and operations teams
Flexibility to work evenings, weekends, and holidays as required by the business
Occasional presence at company headquarters in Plainfield, NJ
Compensation & Benefits
Competitive base salary commensurate with experience
Performance‑based bonus tied to portfolio results
401(k) with company match
Comprehensive Health Insurance
Dining privileges across Landmark properties
Professional development and career growth opportunities
Opportunity to contribute to Art of Hospitality Workers Alliance and community impact initiatives
By Landmark Hospitality is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
#J-18808-Ljbffr
At Landmark, employees are known as
“Memorymakers” —reflecting our commitment to creating moments of joy, connection, and celebration for guests and one another. Our culture of sincerity, engaged service, and community impact defines everything we do.
Position Overview Reporting to the Chief Operating Officer, the Area Partner is a senior operational leader responsible for the financial performance, guest experience, and people leadership across a defined portfolio of Landmark properties. This role serves as the primary steward of brand standards, operational excellence, and cultural alignment at the unit level.
The ideal candidate is a highly accountable, hands‑on hospitality executive with deep multi‑unit experience who can balance strategic oversight with in‑the‑field leadership. The Area Partner is expected to drive results through strong General Manager partnerships, disciplined execution, and a relentless focus on guest experience and profitability.
Key Responsibilities Operations & Financial Performance
Own full P&L responsibility for assigned properties, driving revenue growth, cost discipline, and EBITDA performance
Partner with General Managers to execute annual operating plans, budgets, and rolling forecasts
Ensure consistent execution of Landmark operating standards across food, beverage, service, events, and facilities
Identify operational inefficiencies and implement corrective action plans to improve margins and performance
Lead labor optimization, scheduling discipline, and productivity initiatives aligned with business demand
Partner with Culinary and Beverage leadership to ensure menu execution, product quality, and cost controls
Monitor KPIs including sales, labor, prime cost, guest satisfaction, and retention, taking decisive action where needed
Leadership & People Development
Directly lead and develop General Managers and senior property leaders within the assigned portfolio
Set clear performance expectations and conduct regular coaching, performance reviews, and succession planning
Champion the Memorymaker culture, ensuring engagement, accountability, and alignment at every property
Partner with HR to support recruiting, onboarding, retention, and employee relations initiatives
Identify high‑potential leaders and actively support their professional growth and advancement
Model Landmark leadership behaviors through visible, hands‑on presence in the field
Guest Experience & Brand Stewardship
Ensure every property delivers a consistent, elevated guest experience aligned with Landmark brand standards
Act as a senior ambassador for Landmark, engaging with guests, clients, and community partners as needed
Oversee execution of service standards, training initiatives, and hospitality programming
Partner with Sales & Marketing to support private events, activations, and revenue‑driving initiatives
Address escalated guest concerns and ensure timely, thoughtful resolution
Strategic Execution & Growth Support
Support new restaurant, venue, and hotel openings by providing operational leadership and stabilization support
Partner with corporate teams on system implementations, process improvements, and company‑wide initiatives
Contribute to long‑term strategic planning and continuous improvement efforts across the portfolio
Ensure compliance with all federal, state (NJ & PA), and local regulations, including labor, safety, and licensing requirements
Qualifications Required
10+ years of progressive hospitality operations experience with at least 5 years in a multi‑unit leadership role
Proven track record of P&L ownership and driving financial results in high‑volume environments
Strong leadership experience managing General Managers and senior operators
Deep operational knowledge across restaurants, events, and/or boutique hospitality concepts
Ability to analyze financial and operational data and translate insights into action
Bachelor’s degree in Hospitality Management, Business, or related field (or equivalent experience)
Preferred
Experience overseeing a diverse portfolio of restaurants, event venues, and/or hotels
Background in founder‑led or growth‑oriented hospitality organizations
Experience with Restaurant365, Toast, Paycom, TripleSeat, or similar hospitality systems
History of successfully opening and stabilizing new properties
Strong understanding of New Jersey and Pennsylvania hospitality markets
Core Competencies
Operational Excellence:
Relentless focus on execution, standards, and results
People‑First Leadership:
Ability to inspire, develop, and hold leaders accountable
Financial Acumen:
Strong command of P&L management and performance drivers
Brand Stewardship:
Commitment to protecting and elevating the Landmark brand
Hands‑On Leadership:
Visible, engaged, and present across properties
Strategic Mindset:
Ability to balance short‑term execution with long‑term growth
Work Environment & Location
Field‑based role with regular travel to properties across New Jersey and Eastern Pennsylvania
Significant time spent onsite supporting General Managers and operations teams
Flexibility to work evenings, weekends, and holidays as required by the business
Occasional presence at company headquarters in Plainfield, NJ
Compensation & Benefits
Competitive base salary commensurate with experience
Performance‑based bonus tied to portfolio results
401(k) with company match
Comprehensive Health Insurance
Dining privileges across Landmark properties
Professional development and career growth opportunities
Opportunity to contribute to Art of Hospitality Workers Alliance and community impact initiatives
By Landmark Hospitality is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
#J-18808-Ljbffr