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Great Lakes Integrated Network, Inc

Chief Medical Officer

Great Lakes Integrated Network, Inc, Buffalo, New York, United States, 14266

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The Chief Medical Officer (CMO) serves as the senior clinical executive of Great Lakes Integrated Network (GLIN), a clinically integrated network (CIN) of more than 1,000 healthcare providers anchored by Kaleida Health and Erie County Medical Center (ECMC). GLIN brings together hospitals, physicians, and community providers across Western New York to improve access, coordination, and delivery of high-quality, efficient patient care through value-based partnerships. The CMO provides strategic, clinical, and operational leadership to drive network performance across GLIN's value-based programs, including CMS ACO REACH and commercial, Medicare, and Medicaid managed care contracts. This role ensures the alignment around clinical quality, total cost of care management, population health innovation, and the optimal use of the Epic EHR's population health capabilities.

GLIN is committed to attracting the right clinical leader and is therefore flexible in both the expected time commitment—ideally 4 days per week to leave a day per week to clinical practice—and in shaping the organizational structure around the CMO role to fit the candidate's strengths and availability. The ideal candidate is a practicing primary care physician with practical experience in population health and value-based care.

Key Duties and Responsibilities Consistently observes safety and security procedures. Reports potentially unsafe conditions to appropriate personnel.

Clinical Leadership & Strategy Serve as the clinical executive leading the network’s value-based care strategy, guiding physicians and advanced practitioners toward improved outcomes and reduced total cost of care. Partner with the Board, CEO, and system leaders from Kaleida Health and ECMC to set and execute GLIN’s clinical priorities, quality goals, and population-health strategy. Lead the development and implementation of evidence-based care models, clinical pathways, and quality improvement initiatives across primary and specialty care. Champion best practices in preventive care, chronic disease management, and care coordination, ensuring consistent adoption across independent and employed practices. Partner with acute care operations to reduce utilization, facilitate care navigation, and ensure appropriate site of care.

Population Health & Network Operations Provide clinical guidance, leadership, and direction to the IPA’s teams in care management, care navigation, pharmacy, practice transformation, quality outreach, and oncology network services. Direct the design, deployment, and evaluation of new population-health initiatives, including data-driven interventions to improve quality, patient experience, and efficiency. Establish and monitor metrics for quality, utilization, and financial performance, ensuring continuous improvement through iterative tracking and refinement. Collaborate with payors and regulatory partners to expand GLIN’s value-based arrangements and optimize contract performance.

Clinical Informatics & EHR Optimization Lead physician engagement and adoption of Epic’s Healthy Planet and other population-health tools to support data-driven care and performance transparency. Partner with IT, analytics, and contracting teams to develop actionable dashboards, clinical alerts, and workflows that improve outcomes and ease provider burden.

Physician Engagement & Culture Serve as the clinical voice of the network, fostering trust and collaboration among community and system-based providers. Engage and develop physician leaders through committees, workgroups, and education focused on value-based care competencies. Communicate network priorities and results to participants, reinforcing GLIN’s commitment to clinical excellence, collaboration, and integrity in service to Western New York.

Education MD - Doctor of Medicine or DO with unrestricted New York State medical license (or eligibility). Board certification in a primary care discipline.

Work Experience 10+ years of experience in with at least 5 years in medical leadership within a clinically integrated network, health system, or accountable care organization. Demonstrated success implementing population-health or value-based care strategies and achieving measurable improvements in quality and total cost of care. Experience driving EHR adoption and clinical analytics (Epic Healthy Planet strongly preferred). Proven ability to engage physicians, influence culture, and manage interdisciplinary teams. Strong understanding of CMS ACO REACH, Medicare Advantage, and Medicaid managed-care structures. Visionary and strategic thinker with the ability to operationalize goals. Collaborative and relationship-oriented leader with credibility among physicians and executives alike. Skilled communicator who can translate complex clinical, financial, and data insights into actionable strategies. Commitment to equity, integrity, and community-based care transformation in Western New York.

Skills Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates; Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision. Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization’s strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Pay range: $360,000 to $550,000 annually

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within job’s compensation range, and will be determined by considering factors including, but not limited to market data, education, experience, qualifications, and expertise of the individual and internal equity considerations.

Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads New York in provider and patient satisfaction. Great Lakes Integrated Network (GLIN) values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.

Great Lakes Integrated Network is an Equal Opportunity Employer Great Lakes Integrated Network is an Equal Opportunity Employer.

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