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Douglas Elliman Property Management

On-Site General Manager - Property Management

Douglas Elliman Property Management, Queens Village, New York, United States, 11429

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Position Overview The General Manager is responsible for the full operational oversight of a 1,500‑unit rent-stabilized residential portfolio located in the Sunnyside/Woodside neighborhoods of Queens. This is a full‑time, on‑site leadership position requiring deep knowledge of rent‑stabilized housing, building operations, staff management, and regulatory compliance. The portfolio consists of

38 five‑story walk‑up buildings , each more than 100 years old and equipped with its own boiler.

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Key Responsibilities Regulatory & Administrative Management Maintain thorough knowledge of

rent‑stabilization laws , DHCR requirements, and local housing regulations. Ensure full compliance with all legal, regulatory, and reporting obligations. Oversee

collections , tenant accounts, and arrears management. Manage

payroll

for all site employees. Utilize

Yardi

and

AvidXchange

for financial, operational, and invoicing functions. Operations & Maintenance Direct and oversee the day‑to‑day operations of all 38 buildings, ensuring a high standard of maintenance and safety. Manage ongoing and planned

capital improvement projects , including: Gas pipe replacement Roof replacements Facade work Mechanical and structural upgrades Coordinate and supervise

3rd‑party contractors

for apartment and building renovations. Leasing & Marketing Oversee the renovation, marketing, and leasing of all vacant units. Work closely with ownership and/or leasing personnel to ensure competitive and timely unit turnover. Financial Management Prepare and manage

annual budgets , track operating expenses, and ensure cost‑effective operations. Negotiate and manage vendor contracts. Support ownership with long‑term capital planning. Staff Leadership & Supervision Supervise and support: 25 handymen and porters 6 office staff members Ensure high performance through training, delegation, and ongoing evaluation. Maintain strong communication across all departments and foster a professional, accountable workplace culture.

Qualifications Extensive experience managing rent‑stabilized, multi‑building residential portfolios. Strong knowledge of NYC housing regulations and compliance standards. Demonstrated ability to manage large field and office teams. Proficiency with Yardi and AvidXchange platforms. xsgimln Strong organizational, communication, and problem‑solving skills.