TitleEQ
Role Overview
We are seeking a hands-on, high-accountability Vice President of Title & Operations to serve as the operational leader of our young, high growth title agency.
Have you got what it takes to succeed The following information should be read carefully by all candidates.
This role is designed for a battle-tested title professional — someone who has done the work, understands the details of escrow and title operations, and is equally capable of leading people and owning outcomes.
You will own day-to-day operations, while partnering closely with the Founder on strategy, philosophy, and major decisions.
What This Role Is (and Is Not) This role is: In the weeds when needed Accountable for execution, not just planning or coaching A builder of people, process, and culture Fast-paced, pragmatic, and decisive This role is not: A macro-only or purely strategic position A checklist manager A passive “report up” role A remote-only role
Core Responsibilities Operational Ownership Own day-to-day title and escrow operations across the agency. Ensure files move efficiently, accurately, and compliantly from open to close. Identify bottlenecks, risks, and inefficiencies — and fix them. Own technical processes and be responsible to execute on adjustments as needed.
Leadership & People Management Directly manage a team of approximately 12 operational staff. Set clear expectations, coach and develop team members, and build trust through competence and follow-through.
Systems & Technology Serve as an internal
SoftPro
expert. Maintain optimized workflows, templates, and system usage, and ensure consistent adoption across the team.
Scaling & Growth Help design and implement operational processes that scale. Participate in hiring, vetting, and onboarding as the team grows.
Required Experience & Qualifications Must-Haves (Non-Negotiable): 10+ years of title
agency
experience Direct
experience as a title processor
and/or escrow officer Strong
people-management experience Demonstrated accountability and
ownership mindset Advanced SoftPro experience Ability to
work in-office 2–3 days per week in the Greater Philadelphia
area Highly Valued: Experience at both a title agency and an underwriter Experience scaling operations or teams High emotional intelligence paired with decisiveness
Work Style & Culture Fit Fast tempo, high accountability, practical over theoretical, direct communication, and no ego — just ownership.
Growth Opportunity This role is designed to grow into a true operational second-in-command position, with increasing authority over team structure, process design, hiring decisions, and operational strategy. xsgimln Our company is growing 50% - 100% annually.
Have you got what it takes to succeed The following information should be read carefully by all candidates.
This role is designed for a battle-tested title professional — someone who has done the work, understands the details of escrow and title operations, and is equally capable of leading people and owning outcomes.
You will own day-to-day operations, while partnering closely with the Founder on strategy, philosophy, and major decisions.
What This Role Is (and Is Not) This role is: In the weeds when needed Accountable for execution, not just planning or coaching A builder of people, process, and culture Fast-paced, pragmatic, and decisive This role is not: A macro-only or purely strategic position A checklist manager A passive “report up” role A remote-only role
Core Responsibilities Operational Ownership Own day-to-day title and escrow operations across the agency. Ensure files move efficiently, accurately, and compliantly from open to close. Identify bottlenecks, risks, and inefficiencies — and fix them. Own technical processes and be responsible to execute on adjustments as needed.
Leadership & People Management Directly manage a team of approximately 12 operational staff. Set clear expectations, coach and develop team members, and build trust through competence and follow-through.
Systems & Technology Serve as an internal
SoftPro
expert. Maintain optimized workflows, templates, and system usage, and ensure consistent adoption across the team.
Scaling & Growth Help design and implement operational processes that scale. Participate in hiring, vetting, and onboarding as the team grows.
Required Experience & Qualifications Must-Haves (Non-Negotiable): 10+ years of title
agency
experience Direct
experience as a title processor
and/or escrow officer Strong
people-management experience Demonstrated accountability and
ownership mindset Advanced SoftPro experience Ability to
work in-office 2–3 days per week in the Greater Philadelphia
area Highly Valued: Experience at both a title agency and an underwriter Experience scaling operations or teams High emotional intelligence paired with decisiveness
Work Style & Culture Fit Fast tempo, high accountability, practical over theoretical, direct communication, and no ego — just ownership.
Growth Opportunity This role is designed to grow into a true operational second-in-command position, with increasing authority over team structure, process design, hiring decisions, and operational strategy. xsgimln Our company is growing 50% - 100% annually.