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Quirk Group

Truck Service Advisor

Quirk Group, Quincy, Massachusetts, us, 02171

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Job Details Job Location : Quirk Commercial Truck Repair - Quincy, MA 02169

Job Shift : Any

Job Category : Customer Service

There is an opportunity to begin a career at the best dealership group in New England! Quirk's Commercial Truck Center in Quincy, MA is seeking an experienced service advisor for our busy Service Department. Quirk has opportunities for inspired and motivated individuals who have the desire and passion to succeed. Compensation will be based on experience, however, we are always willing to train the right candidate!

Job Duties

Greeting customers in a timely, friendly manner

Writing Repair Orders and explaining charges

Performing vehicle walk around and documentation of customer concerns

Providing a complete and accurate written cost estimate for labor and parts

Checking the progress of repair throughout the day

Contacting customers regarding any changes in the estimate or time impacts

Maintaining strong customer satisfaction

Advising customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturer's specifications

Following all Quirk safety policies and procedures, and immediately report any and all accidents to a manager or supervisor

Job Requirements

Prior sales experience preferred but not required

High School Diploma or College Degree preferred but not required

Experience in managing and organizing work time and work-related activities

Excellent interpersonal skills

Must demonstrate a positive attitude and strong willingness to learn

Benefits Full Time - Health, Dental, Long Term Disability, Life Insurance, and Critical Illness Insurance. Quirk will provide at no cost to you, Basic Life Insurance and an AD&D policy of $20,000. All other benefits are optional and will be offered to you at a cost.

All Quirk employees must pass a pre-employment background check, physical, drug test, and motor vehicle record check (if applicable to position)

Qualifications

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