Ricoh Americas Holdings
Receptionist & Switchboard
Position Profile
Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States.
Job Duties and Responsibilities
Greets the public
Distributes name badges to visitors, temporary employees, etc.
Schedules meeting rooms for all
Answers and transfers calls from all over the United States
Participates enthusiastically in company and community service events
Performs light administrative duties
Performs PC support and administrative duties as needed
Acts as a model for Vision, Values, and Mission
Builds professional relationships with customers and other teams
Responsible for the timely updates of the following: company phone and speed dial lists, Brag Board, and company calendar
Responsible for updating the automated messaging center daily
Assists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.)
Responsible for ordering, maintaining, and distributing promotional items for Promotional Store
Performs other duties as assigned
Qualifications (Education, Experience and Certifications) Typically Requires:
High school diploma or equivalent
1+ years of prior switchboard experience
Knowledge, Skills and Abilities
Excellent organizational and communication skills
MS Office Suite experience, specifically Word and Excel
Excellent customer service skills
Flexibility and ability to work in a team environment
Good communication skills
Working Conditions, Mental and Physical Demands
Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
Work assignments are diversified. Interpret, comprehend, and apply complex material, data, and instruction; prepare, provide, and convey diversified information
Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that may weigh up to 50 lbs. (e.g., papers, books, files, and small parts, etc.)
Moderate dexterity: regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination)
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.
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Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States.
Job Duties and Responsibilities
Greets the public
Distributes name badges to visitors, temporary employees, etc.
Schedules meeting rooms for all
Answers and transfers calls from all over the United States
Participates enthusiastically in company and community service events
Performs light administrative duties
Performs PC support and administrative duties as needed
Acts as a model for Vision, Values, and Mission
Builds professional relationships with customers and other teams
Responsible for the timely updates of the following: company phone and speed dial lists, Brag Board, and company calendar
Responsible for updating the automated messaging center daily
Assists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.)
Responsible for ordering, maintaining, and distributing promotional items for Promotional Store
Performs other duties as assigned
Qualifications (Education, Experience and Certifications) Typically Requires:
High school diploma or equivalent
1+ years of prior switchboard experience
Knowledge, Skills and Abilities
Excellent organizational and communication skills
MS Office Suite experience, specifically Word and Excel
Excellent customer service skills
Flexibility and ability to work in a team environment
Good communication skills
Working Conditions, Mental and Physical Demands
Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
Work assignments are diversified. Interpret, comprehend, and apply complex material, data, and instruction; prepare, provide, and convey diversified information
Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that may weigh up to 50 lbs. (e.g., papers, books, files, and small parts, etc.)
Moderate dexterity: regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination)
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.
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