AI-Powered Dynamics 365 CCaaS Architect

A leading technology consulting company is seeking a Dynamics 365 Contact Centre Architect in Irving, Texas. This strategic role involves designing and implementing modern contact center solutions, collaborating with pre‑sales and delivery teams, and staying aligned with Microsoft's roadmap. The ideal candidate should have over 7 years of experience in enterprise technology consulting, deep knowledge of Microsoft Dynamics 365, and excellent communication skills. This position offers a competitive salary and the opportunity to enhance customer experiences through innovative technology solutions. #J-18808-Ljbffr