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Premier Tech

Office Administrator

Premier Tech, Trenton, New Jersey, United States

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Join our Team as an Office Administrator! We’re seeking a highly organized and proactive professional to oversee day-to-day office operations and ensure smooth workflows across the organization. In this role, you will serve as the primary point of contact for all incoming client requests, ensuring smooth and efficient access to our D2C (direct-to-client) services. You will oversee the triage, prioritization, and coordination of requests, playing a key role in delivering timely and exceptional support to our clients.

Your future work environment We are looking for an Office Manager at our new facility in Lafayette.

Your future team As a global leader in wastewater treatment, rainwater harvesting, stormwater management, liquid storage and organic waste recycling, Premier Tech Water and Environment provides sustainable solutions to current and future problems. Thanks to our local roots and our worldwide reach, we have an extensive knowledge of our markets and are masters of our destiny.

What we offer

Health, vision, and dental insurance plans - available day one

Short-Term & Long-Term Disability

Life insurance

Health savings and flexible spending accounts

Team member and family assistance program

401(K) retirement plan with company match

Skills development through University of Premier Tech platform

Your future role

Serve as the first point of contact for all D2C (direct-to-client) requests, ensuring smooth intake and prompt responses

Manage, triage, prioritize, and dispatch client requests to internal teams

Take ownership of order processing, tracking, and fulfillment for accuracy and efficiency

Maintain strong client relationships with proactive communication and solutions

Collaborate with cross‑functional teams to resolve complex issues while driving a seamless client experience

Handle team attendance data, payroll support, and onboarding of new team members

Support daily office operations, including shipping, receiving, inventory, and supply management

Maintain accurate records, generate reports, and identify opportunities for process improvement

Promote continuous improvement and environmental health & safety programs

Required skills

Degree in administration, A.A.S. in business, or equivalent experience

Dispatch or customer service experience

Office administration experience - HR administration is a plus

Proficient in Microsoft Word, Excel, Outlook, PowerPoint, and common office tools

Experience with CRMs and customer service software

Strong written and verbal communication skills

Excellent problem‑solving abilities and attention to detail

Knowledge of NJ geography for planning and dispatching routes

Ability to work independently and collaboratively in a fast‑paced environment

Customer‑focused mindset with professionalism and strong interpersonal skills

Adaptable, resilient, and proactive in handling challenges

Team player able to collaborate with multiple stakeholders

Forklift experience is a plus

Health and Safety knowledge

Do these words spark your interest? office, administration, administrative support, communication, client, dispatch, customer service, collaboration, septic, water treatment

Do your eyes light up when you read about this great opportunity? Apply now, we look forward to meeting you!

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