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Southern Company

IT Service Metrics & Analytics Analyst

Southern Company, Birmingham, Alabama, United States, 35275

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A leading energy provider seeks an IT Service Management Analyst to oversee service management functions and improve customer satisfaction. This role requires advanced skills in T-SQL, Postgres, Oracle, and Power BI, along with at least 3 years of IT experience. Responsibilities include designing metrics and reports, analyzing data trends, and collaborating with various teams. The position offers a comprehensive benefits package and is located at either the Georgia or Alabama headquarters. #J-18808-Ljbffr