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Amazon

Creative Head, Amazon Now, Amazon Now

Amazon, Cambridge, Massachusetts, us, 02140

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Amazon Now is seeking a creative head to architect and drive our end-to-end design strategy for Amazon's fastest-growing vertical. This pivotal role sits at the intersection of creative excellence, technological innovation, and business growth, leading the transformation of how millions of customers discover and shop for Amazon’s quick commerce offering. The role offers a unique opportunity to shape the future of on-platform design on Amazon through AI integration while driving measurable business impact.

Key Job Responsibilities

Strategic Leadership & Innovation

Own the complete design vision and execution strategy for Now’s presence across both onsite and offsite assets

Drive innovation in visual merchandising that directly impacts customer experience and business metrics

Develop scalable design systems that balance creativity, efficiency, and performance

Team & Operations Leadership

Build and mentor a high‑performing design team, fostering a culture of innovation and excellence

Establish best practices and operational frameworks for design at scale

Own end-to-end design operations, from conceptualization to implementation

Business Impact & Technology Integration

Partner with business leaders to translate category strategy into compelling visual experiences

Establish metrics and KPIs to measure and optimize design impact on business outcomes

Basic Qualifications

5+ years of professional non-internship marketing experience

Experience managing teams

Experience working with multiple stakeholders at various levels and in different locales to drive alignment

Strong portfolio showcasing systematic thinking and scalable design solutions

Bachelor's degree in Design, Graphic Design, or related field

Preferred Qualifications

Knowledge of emerging technologies in design and creative automation

Experience in retail or e-commerce design, particularly in merchandising

Experience with performance marketing and data-driven design

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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