Genesys Cloud Admin & Analytics Lead

A global risk management firm seeks a Select Workforce Analyst/Administrator to manage Genesys Cloud platform performance and user configurations. This role focuses on enhancing customer experience, user training, and system monitoring. The ideal candidate will possess strong analytical skills, a university degree, and at least 5 years of experience. This position offers competitive compensation and extensive benefits, including medical, dental, and vision plans from day one. #J-18808-Ljbffr