INFORMATION TECHNOLOGY
Network Specialist V - Field Support - Information Technology Division - Austin
INFORMATION TECHNOLOGY, Austin, Texas, us, 78716
Organization
INFORMATION TECHNOLOGY
Primary Location United States-Texas-AUSTIN
Job Office and Administrative Support
Employee Status Regular
Schedule Full-time
Travel Moderate
Salary/Salary Range $5,942.64 (Ret 2.5% Less)
Pay Basis Monthly
Hazardous duty/Longevity Pay Longevity Pay
Work Site Visits Yes
Study Material No
Overtime Status Exempt
Job Posting Jan 12, 2026, 6:00:00 AM
Closing Date Jan 22, 2026, 5:59:00 AM
JOB SUMMARY Performs advanced network work. Work involves overseeing activities associated with a local area network (LAN) and wide area network (WAN); internet and intranet systems, and other data networks; planning, designing, and integrating data telecommunications networks; designing, installing, and monitoring networks; monitoring and analyzing existing hardware and software; developing policies and procedures; evaluating potential network enhancements; and supervising the work of others. Works under minimal supervision with considerable latitude for the use of initiative and independent judgment.
ESSENTIAL FUNCTIONS • Determines operational, technical, and support requirements for highly complex, networked computing systems; directs the installation and maintenance of supporting computing hardware and software; and analyzes system procedures, computing hardware, software, and other technology resources to ensure attainment of established performance goals.
• Performs project planning tasks to include project risk assessments, alternative implementation analyses, and project status tracking and reporting.
• Provides input into the preparation of budget recommendations; evaluates technologies for potential acquisition; monitors and reports on operation effectiveness and user support statistics; and makes recommendations for improvement and implements corrective action and appropriate control measures.
• Provides training in methods that ensure effective and efficient work performance and compliance with established computing protocols and standards; provides user support training in the use of available hardware, software, and utilities; trains support staff in the installation, testing and maintenance of computer hardware and software and the application of vendor updates to software; and communicates with vendors, users, management and technical staff.
• Supervises the work of others.
• Performs a variety of marginal duties not listed, to be determined and assigned as needed.
MINIMUM QUALIFICATIONS A. Education, Experience, and Training
• Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Computer Science, Management Information Systems, or a related field preferred. Each year of experience as described below in excess of the required five years may be substituted for thirty semester hours from an accredited college or university on a year-for-year basis.
• Five years full-time, wage-earning experience with automated data processing systems in the installation of computers, printers, communication network devices, and office automation software in a highly complex WAN/LAN networked environment.
• Three years full-time, wage-earning experience in the supervision of employees.
• Project coordination experience preferred.
• Computing Technology Industry Association (Comp TIA) Network A+ certification preferred.
B. Knowledge and Skills
• Knowledge of network facilities and data processing techniques and equipment, personal computer hardware and software, network operating system and security software, and performance monitoring and capacity management tools.
• Knowledge of LANAN infrastructure, technologies, design, and implementation strategies.
• Knowledge of personal computer hardware, software, and network operating systems and security software.
• Knowledge of the principles, practices, and procedures of information technology services.
• Knowledge of the principles and practices of public administration and project management.
• Knowledge of Microsoft operating systems, Novell network operating systems, Novell Intranet Ware, Arcserve, or equivalent preferred.
• Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
• Skill to communicate ideas and instructions clearly and concisely.
• Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
• Skill in administrative problem-solving techniques.
• Skill in the use of computers and related equipment in a stand-alone or local area network environment.
• Skill to recognize, analyze, and resolve computing problems.
• Skill to review technical data, specification requirements, and prepare technical reports and make technical recommendations.
• Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs.
• Skill to train and supervise the work of others.
ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile. Additional Information Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete.
If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
Only candidates selected for an interview will be contacted.
*Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.*
Questions regarding this posting may be directed to: Shelbie Morrow Human Resources Headquarters 2 Financial Plaza, STE 600 Huntsville, TX 77340 PH (936) 437-4106 EMAIL hr.selectionsteam3@tdcj.texas.gov
Military Occupation Specialty Code The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met.
Military Crosswalk Guide - Prepared by the State Auditor's Office The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. You may make copies of this application and enter different position titles, but each copy must be signed. Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice.
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Primary Location United States-Texas-AUSTIN
Job Office and Administrative Support
Employee Status Regular
Schedule Full-time
Travel Moderate
Salary/Salary Range $5,942.64 (Ret 2.5% Less)
Pay Basis Monthly
Hazardous duty/Longevity Pay Longevity Pay
Work Site Visits Yes
Study Material No
Overtime Status Exempt
Job Posting Jan 12, 2026, 6:00:00 AM
Closing Date Jan 22, 2026, 5:59:00 AM
JOB SUMMARY Performs advanced network work. Work involves overseeing activities associated with a local area network (LAN) and wide area network (WAN); internet and intranet systems, and other data networks; planning, designing, and integrating data telecommunications networks; designing, installing, and monitoring networks; monitoring and analyzing existing hardware and software; developing policies and procedures; evaluating potential network enhancements; and supervising the work of others. Works under minimal supervision with considerable latitude for the use of initiative and independent judgment.
ESSENTIAL FUNCTIONS • Determines operational, technical, and support requirements for highly complex, networked computing systems; directs the installation and maintenance of supporting computing hardware and software; and analyzes system procedures, computing hardware, software, and other technology resources to ensure attainment of established performance goals.
• Performs project planning tasks to include project risk assessments, alternative implementation analyses, and project status tracking and reporting.
• Provides input into the preparation of budget recommendations; evaluates technologies for potential acquisition; monitors and reports on operation effectiveness and user support statistics; and makes recommendations for improvement and implements corrective action and appropriate control measures.
• Provides training in methods that ensure effective and efficient work performance and compliance with established computing protocols and standards; provides user support training in the use of available hardware, software, and utilities; trains support staff in the installation, testing and maintenance of computer hardware and software and the application of vendor updates to software; and communicates with vendors, users, management and technical staff.
• Supervises the work of others.
• Performs a variety of marginal duties not listed, to be determined and assigned as needed.
MINIMUM QUALIFICATIONS A. Education, Experience, and Training
• Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Computer Science, Management Information Systems, or a related field preferred. Each year of experience as described below in excess of the required five years may be substituted for thirty semester hours from an accredited college or university on a year-for-year basis.
• Five years full-time, wage-earning experience with automated data processing systems in the installation of computers, printers, communication network devices, and office automation software in a highly complex WAN/LAN networked environment.
• Three years full-time, wage-earning experience in the supervision of employees.
• Project coordination experience preferred.
• Computing Technology Industry Association (Comp TIA) Network A+ certification preferred.
B. Knowledge and Skills
• Knowledge of network facilities and data processing techniques and equipment, personal computer hardware and software, network operating system and security software, and performance monitoring and capacity management tools.
• Knowledge of LANAN infrastructure, technologies, design, and implementation strategies.
• Knowledge of personal computer hardware, software, and network operating systems and security software.
• Knowledge of the principles, practices, and procedures of information technology services.
• Knowledge of the principles and practices of public administration and project management.
• Knowledge of Microsoft operating systems, Novell network operating systems, Novell Intranet Ware, Arcserve, or equivalent preferred.
• Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
• Skill to communicate ideas and instructions clearly and concisely.
• Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
• Skill in administrative problem-solving techniques.
• Skill in the use of computers and related equipment in a stand-alone or local area network environment.
• Skill to recognize, analyze, and resolve computing problems.
• Skill to review technical data, specification requirements, and prepare technical reports and make technical recommendations.
• Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs.
• Skill to train and supervise the work of others.
ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile. Additional Information Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete.
If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
Only candidates selected for an interview will be contacted.
*Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.*
Questions regarding this posting may be directed to: Shelbie Morrow Human Resources Headquarters 2 Financial Plaza, STE 600 Huntsville, TX 77340 PH (936) 437-4106 EMAIL hr.selectionsteam3@tdcj.texas.gov
Military Occupation Specialty Code The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met.
Military Crosswalk Guide - Prepared by the State Auditor's Office The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. You may make copies of this application and enter different position titles, but each copy must be signed. Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice.
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