PetSmart Store Support Group, Inc.
Senior Project Manager
PetSmart Store Support Group, Inc., Phoenix, Arizona, United States, 85003
About the Team
It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents.
Our
Technology team
has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.
Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and we are looking for associates who are just as excited about it as we are.
About the Location Collaborative Work Environment:
At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.
About the Job This role works in our Phoenix Home Office - visa sponsorship is not available for this role
Sr Project Manager – Merchandising Technology
As a member of the PetSmart Technology team, this Project Manager will lead initiatives within our Merchandise Technology area. These initiatives include retail functions like pricing, promotions, replenishment, space planning, and category management. This Project Manager will work directly with peer teams, internal business partners, external vendors, and solution integrators to ensure successful delivery of project scope.
Responsibilities
Manage assigned project resources and hold accountable to committed estimates
Own the assigned project deliverables and outcomes
Own, facilitate, and direct the appropriate project ceremonies
Maintain and update project schedules, plans, and/or boards
Identify project risks, proactively work to prevent the risk event from happening and/or mitigate its impact on the project
Maintain project fiscal controls and budgetary process requirements
Own all aspects of project communication
Operate at subject matter expert level of detail
Ensure vendor partner deliverables meet PetSmart’s requirements for time, scope, and quality.
Maintain and manage cross functional partnerships
Experience
Minimum of 10 years of experience in managing projects within an enterprise-scale organization
Implementation experience in Waterfall and Agile/Scrum methodologies, and hybrid or modified applications of both
Strong understanding of the Software Development Lifecycle
Minimum of 5 years of experience in managing globally distributed teams and vendor partners
Must have prior work experience involving the implementation of 3rd party software solutions
Experience with business modeling and requirements management tools
Required Skills
Microsoft Project
Microsoft Excel
Jira
Confluence
Diagramming solutions like Microsoft Visio or Lucid Chart
Project budget and financial management
Preference Given
PMP designation
Working within an SAP ERP environment
Experience with the Retail industry vertical, Retail technology environments
Bachelor’s Degree
Additional Job Considerations
This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.
Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.
On-site presence in accordance withSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.
* This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.
About the Culture At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.
Our home office offers outstanding amenities in a fun and rewarding workplace including:
Pet-friendly environment , bring your pets to work and enjoy the on-site dog park!
On-Site Events & Adoptions , enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
“Top Dog” gym
with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
“Sit & Stay” Café
serving fresh breakfast and lunch options, snacks, & more
Lil Paws NAEYC-accredited onsite childcare
facility providing high-quality early education
Paid Volunteer Opportunities
to spend time doing good for causes close to heart
Print Center and Business Services , Dry Cleaning, Mother’s Rooms, Sustainable Infrastructure & more
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
#J-18808-Ljbffr
Our
Technology team
has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.
Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and we are looking for associates who are just as excited about it as we are.
About the Location Collaborative Work Environment:
At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.
About the Job This role works in our Phoenix Home Office - visa sponsorship is not available for this role
Sr Project Manager – Merchandising Technology
As a member of the PetSmart Technology team, this Project Manager will lead initiatives within our Merchandise Technology area. These initiatives include retail functions like pricing, promotions, replenishment, space planning, and category management. This Project Manager will work directly with peer teams, internal business partners, external vendors, and solution integrators to ensure successful delivery of project scope.
Responsibilities
Manage assigned project resources and hold accountable to committed estimates
Own the assigned project deliverables and outcomes
Own, facilitate, and direct the appropriate project ceremonies
Maintain and update project schedules, plans, and/or boards
Identify project risks, proactively work to prevent the risk event from happening and/or mitigate its impact on the project
Maintain project fiscal controls and budgetary process requirements
Own all aspects of project communication
Operate at subject matter expert level of detail
Ensure vendor partner deliverables meet PetSmart’s requirements for time, scope, and quality.
Maintain and manage cross functional partnerships
Experience
Minimum of 10 years of experience in managing projects within an enterprise-scale organization
Implementation experience in Waterfall and Agile/Scrum methodologies, and hybrid or modified applications of both
Strong understanding of the Software Development Lifecycle
Minimum of 5 years of experience in managing globally distributed teams and vendor partners
Must have prior work experience involving the implementation of 3rd party software solutions
Experience with business modeling and requirements management tools
Required Skills
Microsoft Project
Microsoft Excel
Jira
Confluence
Diagramming solutions like Microsoft Visio or Lucid Chart
Project budget and financial management
Preference Given
PMP designation
Working within an SAP ERP environment
Experience with the Retail industry vertical, Retail technology environments
Bachelor’s Degree
Additional Job Considerations
This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.
Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.
On-site presence in accordance withSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.
* This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.
About the Culture At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.
Our home office offers outstanding amenities in a fun and rewarding workplace including:
Pet-friendly environment , bring your pets to work and enjoy the on-site dog park!
On-Site Events & Adoptions , enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
“Top Dog” gym
with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
“Sit & Stay” Café
serving fresh breakfast and lunch options, snacks, & more
Lil Paws NAEYC-accredited onsite childcare
facility providing high-quality early education
Paid Volunteer Opportunities
to spend time doing good for causes close to heart
Print Center and Business Services , Dry Cleaning, Mother’s Rooms, Sustainable Infrastructure & more
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
#J-18808-Ljbffr