Rutgers University
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the
Apply for this Job
link/button.
If you would like to bookmark this position for later review, click on the
Bookmark
link. If you would like to print a copy of this position for your records, click on the
Print Preview
link.
Job Category: Staff & Executive - Healthcare - Medical and Patient Services
Department: Clinical Affairs
Overview The Rutgers Health Office of Clinical and Health Affairs leads and supports a diverse array of inter‑professional clinical, health, education, and research initiatives that promote Rutgers Health as a premier academic health system. Working collaboratively with partners from across Rutgers, our clinical affiliates, and other stakeholders, we also advance innovative, strategically important projects and initiatives that ensure an exceptional clinical learning environment and improve the health and well‑being of our Rutgers community and New Jersey constituents. To learn more about our office, visit
Clinical and Health Affairs .
New Jersey’s premier academic health center, Rutgers Health takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, Rutgers Health includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.
Our elite and renowned faculty are teachers, health researchers and providers, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education and training in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. An important mission of Rutgers Health is to promote the careers of faculty, staff, and learners. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary Rutgers, The State University of New Jersey, is seeking a Patient Navigator within the Rutgers Health Office of Clinical and Health Affairs – Office of Population Health. The Patient Navigator supports this mission by providing outreach, education, and resource navigation related to cancer screening and chronic disease prevention, screening, and management for patient populations served by the Rutgers Health Service Corps and our health system partners such as Robert Wood Johnson University Hospital (RWJUH), RWJ medical school outpatient practices, Eric B. Chandler community health center, University Hospital Newark, NJ, medical school outpatient practices, among other healthcare providers.
The Office of Population Health and the Rutgers Health Service Corps have teams focused on a range of population health topics—including cancer screening, chronic disease screening and management (hypertension, diabetes, asthma), and substance abuse prevention, among others.
The Patient Navigator will serve as a member of the Rutgers Health Service Corps team, helping to screen, educate, and navigate patients who need follow‑up care across these population health topic areas. In addition, because the Rutgers Health Service Corps provides students with hands‑on public health service experiences, the Patient Navigator will also play a key role in training and supervising our student service corps volunteers. These students are in college, graduate school, and health professions schools (e.g., medicine, pharmacy, nursing, public health, etc.).
Essential Duties and Responsibilities
Work as part of the Rutgers Health Service Corps team, contributing to population health initiatives focused on cancer screening, chronic disease screening and management (hypertension, diabetes, asthma), vaccination, and other clinical and public health topics.
Engage with students involved in Rutgers Health Service Corps projects by providing guidance, mentorship, training, and subject matter expertise to support their work with patients and community members.
Attend and support community‑based patient outreach, recruitment, screening, and educational events to assist in connecting eligible patients to appropriate resources and care.
Identify patient barriers to care such as transportation, insurance, and language barriers, and connect patients as needed to additional resources to support engagement in care.
Facilitate and schedule patient appointments or referrals with appropriate provider(s) for cancer screening and chronic disease follow‑up appointments.
Make confirmation calls or emails to patients regarding future appointment dates.
Respond to patient inquiries and assist patients with the completion of paperwork.
Educate patients on care processes and provide counsel to reduce anxiety and fear.
Support internal and community partner quality improvement efforts regarding cancer and chronic disease screening and referrals.
Use the Electronic Health Record (EHR) to document navigation services, monitor appointment attendance, and track completion of services and quality care gaps.
Attend relevant stakeholder and advisory meetings to support overall program implementation and evaluation.
Attend training sessions and other learning opportunities that expand content knowledge and best practices.
Adhere to clinical policies and procedures, including Patient Rights and Health Insurance Portability and Accountability Act (HIPAA) Privacy standards.
Classification FLSA: Exempt
Grade: 22S
Salary Details The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. The maximum available salary for this position is $65,000. Minimum salary is $61,512, mid‑range salary is $73,603, and maximum salary is $87,239.
Benefits
Medical, prescription drug, and dental coverage
Paid vacation, holidays, and various leave programs
Competitive retirement benefits, including defined contribution plans and voluntary tax‑deferred savings options
Employee and dependent educational benefits (when applicable)
Life insurance coverage
Employee discount programs
Position Status Full Time, 37.5 hours per week, daytime shift.
Work Arrangement Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and are contingent on the employee receiving approval in the FlexWork@RU Application System.
Union Description: HPAE 5094
Qualifications Minimum Education and Experience:
Bachelor’s Degree in Public Health, Nursing, Social Work, or another field related to health services/case management plus two (2) or more years of relevant work experience with public health, social work, or health care operations in a problem‑solving, patient/client‑facing role (preferably, as a patient navigator or case manager).
Equivalent education, experience, and/or training may be substituted for the degree requirement.
Certifications / Licenses
Valid driver’s license and minimum two (2) years of driving experience are required.
Required Knowledge, Skills, and Abilities
Computer literate with proficiency and working knowledge of database and reporting tools such as Microsoft Word, Excel, and PowerPoint.
Ability to work collaboratively with physicians or other professionals involved in specialized service provision for patients/clients, staff, and external organizations.
Strong communication skills with diverse populations.
Solid relationship‑building and interpersonal skills.
Excellent coordination skills, including multitasking and setting priorities on work assignments.
High degree of independence, flexibility, initiative, and commitment.
Demonstrated awareness and value of cultural competence.
Preferred Qualifications
Fluent in oral and written English and Spanish.
Interest in and knowledge of community health care and primary care.
Experience working with electronic health records (EHR) with Epic experience a plus.
Experience in or with a Federally Qualified Health Center (FQHC) or other clinical setting serving a high proportion of uninsured and Medicaid patients.
Physical Demands and Work Environment Physical demands:
Standing, sitting, walking, talking, and hearing; no special vision requirements.
Lifting up to 40 lbs. (to move project supplies, set‑up and break‑down event equipment, etc.).
Must be able to travel in‑state to regional partner program locations in the New Brunswick and Newark area, as well as other places in NJ.
Must have access to a reliable car or other means of transportation for travel around the state to meetings and events with partners (mileage and tolls are reimbursed at standard University/Federal rates).
Work environment:
Office environment with some work occurring in hospital or clinical settings such as emergency departments, clinics, and at community events. Moderate noise levels.
The primary office location is in downtown New Brunswick at the Rutgers Institute for Health, and the incumbent is expected to report to that location when not working in a clinical setting or attending a community event.
The secondary location is the University Hospital Newark campus.
Frequent walking/travel between community events and community partner sites may be required. Event locations vary and may include indoor/outdoor events throughout New Jersey as well as virtual/video conferencing settings.
Special Conditions Posting Number: 26ST0046
Posting Open Date: 01/12/2026
Pre‑employment screenings: All offers of employment are contingent upon successful completion of all pre‑employment screenings. Immunization requirements: If employment will commence during Flu Season, Rutgers University may require prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted a medical or religious exemption.
Equal Employment Opportunity Statement: It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information, or any other category protected by law. As an institution, we encourage all qualified applicants to apply.
Supplemental Questions
* Do you have a Bachelor’s Degree in Public Health, Nursing, Social Work, or another field related to health services/case management plus two (2) or more years of relevant work experience with public health, social work, or health care operations in a problem‑solving, patient/client‑facing role? Yes
No
Required Documents
Resume/CV
Optional Documents
Cover Letter/Letter of Application
In compliance with the Americans with Disabilities Act (ADA) and the New Jersey Law Against Discrimination (NJLAD), if you have a disability and would like to request an accommodation with regard to your access to and/or your participation in the application and selection processes (for example, the online application process or interviews), please call 848‑932‑3973 or e‑mail us.
Rutgers University is an equal access/equal opportunity institution. If you have trouble accessing this page because of a disability, please contact us at 732.745.7378 or via email at OneSource@Rutgers.edu.
Rutgers University participates in the E‑Verify program as required by law. Learn more about the E‑Verify program.
For technical assistance with the applicant tracking system (login, filling out your application, resetting your password, etc.) please contact the ROCS Help Desk at 848‑932‑4444 or ROCS@hr.rutgers.edu.
To learn more about Rutgers University’s commitment to diversity and inclusion on its campuses, click here.
#J-18808-Ljbffr
Apply for this Job
link/button.
If you would like to bookmark this position for later review, click on the
Bookmark
link. If you would like to print a copy of this position for your records, click on the
Print Preview
link.
Job Category: Staff & Executive - Healthcare - Medical and Patient Services
Department: Clinical Affairs
Overview The Rutgers Health Office of Clinical and Health Affairs leads and supports a diverse array of inter‑professional clinical, health, education, and research initiatives that promote Rutgers Health as a premier academic health system. Working collaboratively with partners from across Rutgers, our clinical affiliates, and other stakeholders, we also advance innovative, strategically important projects and initiatives that ensure an exceptional clinical learning environment and improve the health and well‑being of our Rutgers community and New Jersey constituents. To learn more about our office, visit
Clinical and Health Affairs .
New Jersey’s premier academic health center, Rutgers Health takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, Rutgers Health includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.
Our elite and renowned faculty are teachers, health researchers and providers, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education and training in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. An important mission of Rutgers Health is to promote the careers of faculty, staff, and learners. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary Rutgers, The State University of New Jersey, is seeking a Patient Navigator within the Rutgers Health Office of Clinical and Health Affairs – Office of Population Health. The Patient Navigator supports this mission by providing outreach, education, and resource navigation related to cancer screening and chronic disease prevention, screening, and management for patient populations served by the Rutgers Health Service Corps and our health system partners such as Robert Wood Johnson University Hospital (RWJUH), RWJ medical school outpatient practices, Eric B. Chandler community health center, University Hospital Newark, NJ, medical school outpatient practices, among other healthcare providers.
The Office of Population Health and the Rutgers Health Service Corps have teams focused on a range of population health topics—including cancer screening, chronic disease screening and management (hypertension, diabetes, asthma), and substance abuse prevention, among others.
The Patient Navigator will serve as a member of the Rutgers Health Service Corps team, helping to screen, educate, and navigate patients who need follow‑up care across these population health topic areas. In addition, because the Rutgers Health Service Corps provides students with hands‑on public health service experiences, the Patient Navigator will also play a key role in training and supervising our student service corps volunteers. These students are in college, graduate school, and health professions schools (e.g., medicine, pharmacy, nursing, public health, etc.).
Essential Duties and Responsibilities
Work as part of the Rutgers Health Service Corps team, contributing to population health initiatives focused on cancer screening, chronic disease screening and management (hypertension, diabetes, asthma), vaccination, and other clinical and public health topics.
Engage with students involved in Rutgers Health Service Corps projects by providing guidance, mentorship, training, and subject matter expertise to support their work with patients and community members.
Attend and support community‑based patient outreach, recruitment, screening, and educational events to assist in connecting eligible patients to appropriate resources and care.
Identify patient barriers to care such as transportation, insurance, and language barriers, and connect patients as needed to additional resources to support engagement in care.
Facilitate and schedule patient appointments or referrals with appropriate provider(s) for cancer screening and chronic disease follow‑up appointments.
Make confirmation calls or emails to patients regarding future appointment dates.
Respond to patient inquiries and assist patients with the completion of paperwork.
Educate patients on care processes and provide counsel to reduce anxiety and fear.
Support internal and community partner quality improvement efforts regarding cancer and chronic disease screening and referrals.
Use the Electronic Health Record (EHR) to document navigation services, monitor appointment attendance, and track completion of services and quality care gaps.
Attend relevant stakeholder and advisory meetings to support overall program implementation and evaluation.
Attend training sessions and other learning opportunities that expand content knowledge and best practices.
Adhere to clinical policies and procedures, including Patient Rights and Health Insurance Portability and Accountability Act (HIPAA) Privacy standards.
Classification FLSA: Exempt
Grade: 22S
Salary Details The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. The maximum available salary for this position is $65,000. Minimum salary is $61,512, mid‑range salary is $73,603, and maximum salary is $87,239.
Benefits
Medical, prescription drug, and dental coverage
Paid vacation, holidays, and various leave programs
Competitive retirement benefits, including defined contribution plans and voluntary tax‑deferred savings options
Employee and dependent educational benefits (when applicable)
Life insurance coverage
Employee discount programs
Position Status Full Time, 37.5 hours per week, daytime shift.
Work Arrangement Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and are contingent on the employee receiving approval in the FlexWork@RU Application System.
Union Description: HPAE 5094
Qualifications Minimum Education and Experience:
Bachelor’s Degree in Public Health, Nursing, Social Work, or another field related to health services/case management plus two (2) or more years of relevant work experience with public health, social work, or health care operations in a problem‑solving, patient/client‑facing role (preferably, as a patient navigator or case manager).
Equivalent education, experience, and/or training may be substituted for the degree requirement.
Certifications / Licenses
Valid driver’s license and minimum two (2) years of driving experience are required.
Required Knowledge, Skills, and Abilities
Computer literate with proficiency and working knowledge of database and reporting tools such as Microsoft Word, Excel, and PowerPoint.
Ability to work collaboratively with physicians or other professionals involved in specialized service provision for patients/clients, staff, and external organizations.
Strong communication skills with diverse populations.
Solid relationship‑building and interpersonal skills.
Excellent coordination skills, including multitasking and setting priorities on work assignments.
High degree of independence, flexibility, initiative, and commitment.
Demonstrated awareness and value of cultural competence.
Preferred Qualifications
Fluent in oral and written English and Spanish.
Interest in and knowledge of community health care and primary care.
Experience working with electronic health records (EHR) with Epic experience a plus.
Experience in or with a Federally Qualified Health Center (FQHC) or other clinical setting serving a high proportion of uninsured and Medicaid patients.
Physical Demands and Work Environment Physical demands:
Standing, sitting, walking, talking, and hearing; no special vision requirements.
Lifting up to 40 lbs. (to move project supplies, set‑up and break‑down event equipment, etc.).
Must be able to travel in‑state to regional partner program locations in the New Brunswick and Newark area, as well as other places in NJ.
Must have access to a reliable car or other means of transportation for travel around the state to meetings and events with partners (mileage and tolls are reimbursed at standard University/Federal rates).
Work environment:
Office environment with some work occurring in hospital or clinical settings such as emergency departments, clinics, and at community events. Moderate noise levels.
The primary office location is in downtown New Brunswick at the Rutgers Institute for Health, and the incumbent is expected to report to that location when not working in a clinical setting or attending a community event.
The secondary location is the University Hospital Newark campus.
Frequent walking/travel between community events and community partner sites may be required. Event locations vary and may include indoor/outdoor events throughout New Jersey as well as virtual/video conferencing settings.
Special Conditions Posting Number: 26ST0046
Posting Open Date: 01/12/2026
Pre‑employment screenings: All offers of employment are contingent upon successful completion of all pre‑employment screenings. Immunization requirements: If employment will commence during Flu Season, Rutgers University may require prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted a medical or religious exemption.
Equal Employment Opportunity Statement: It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information, or any other category protected by law. As an institution, we encourage all qualified applicants to apply.
Supplemental Questions
* Do you have a Bachelor’s Degree in Public Health, Nursing, Social Work, or another field related to health services/case management plus two (2) or more years of relevant work experience with public health, social work, or health care operations in a problem‑solving, patient/client‑facing role? Yes
No
Required Documents
Resume/CV
Optional Documents
Cover Letter/Letter of Application
In compliance with the Americans with Disabilities Act (ADA) and the New Jersey Law Against Discrimination (NJLAD), if you have a disability and would like to request an accommodation with regard to your access to and/or your participation in the application and selection processes (for example, the online application process or interviews), please call 848‑932‑3973 or e‑mail us.
Rutgers University is an equal access/equal opportunity institution. If you have trouble accessing this page because of a disability, please contact us at 732.745.7378 or via email at OneSource@Rutgers.edu.
Rutgers University participates in the E‑Verify program as required by law. Learn more about the E‑Verify program.
For technical assistance with the applicant tracking system (login, filling out your application, resetting your password, etc.) please contact the ROCS Help Desk at 848‑932‑4444 or ROCS@hr.rutgers.edu.
To learn more about Rutgers University’s commitment to diversity and inclusion on its campuses, click here.
#J-18808-Ljbffr