Waldorf Astoria Atlanta Buckhead is hiring: Residences Housekeeper - Waldorf Ast

Overview Waldorf Astoria is looking for a Residences Housekeeper to join the Residences Team at the Waldorf Astoria Atlanta Buckhead property. Located in one of Atlanta's most prestigious neighborhoods, the 42-story tower has over 200 rooms (127 guest rooms plus residences) and over 10,000 square feet of meeting space with 3 food and beverage outlets (including the 3-meal restaurant, bar, and in-room dining). Responsibilities Ensure the overall cleanliness of the private residences assigned to you and deliver Waldorf Astoria Atlanta-Buckhead service standards. Offer a warm, sincere and personalized welcome to all Residents and exhibit courtesy and respect at all times. Accept direction and follow through without complaint; promptly communicate repair needs and safety issues. Maintain a positive and outgoing personality; good written and verbal English language skills. Ensure Residences are cleaned to the standard demonstrated during training; thoroughly clean bathrooms, stabilize fixtures, and dry all areas after cleaning. Arrange toiletries neatly, replenish amenities and terry items; make beds to standard; fold clothing items in residents\' bedrooms neatly. Maintain Residences including inside windows and mirrors; remove room service trays and ensure proper pick up; vacuum carpets and wipe furniture and baseboards. Recognize and report missing or damaged furniture, fixtures, or equipment; ensure electronic devices are working properly. Evaluate work assignments and prioritize workload according to resident requests; complete tasks with correct status and update resident history file as needed. Qualifications Minimum of two years of housekeeping experience as a room attendant. Professional appearance and grooming. Strong attention to detail and ability to follow standards exactly as demonstrated by supervisory staff during training. Excellent written and verbal communication in English. What we are looking for Hospitality: delivering exceptional guest experiences. Integrity: doing the right thing, all the time. Leadership, Teamwork, Ownership, Now: operating with urgency and discipline. Key Attributes Quality Productivity Dependability Customer Focus Adaptability Work Location Waldorf Astoria Atlanta Buckhead Schedule Full-time Brand Waldorf Astoria Hotels & Resorts Job Function Housekeeping and Laundry #J-18808-Ljbffr